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Kevin Kirkeby
8406 West Belmont Avenue, Glendale, AZ 85305
Telephone: 602-625-5402 (Cell)
Email: kevinkirkeby@yahoo.com
PROFESSIONAL PROFILE
A resourceful and results driven Manager proven to drive exceptional performance and increase sales in highly
competitive markets. Naturally self-motivated and committed to an exceptional standard of service. Analytical
and proactive in resolving problems and improving procedures while achieving demanding targets with
aggressive deadlines. An incredibly confident communicator, building collaboration across an organization and
cultivating long lasting client relationships. An inspirational leader and motivational team builder who enjoys
mentoring and managing high performance teams in extremely challenging working environments.
CAREER SUMMARY
2014 - Current NIGHT PRODUCTION SUPERVISOR
Alliance Beverage Distributing Co., Phoenix, AZ
• Developing and leading training programs to ensure full operational compliance with strict safety standards
as well as company policies and procedures
• Working collaboratively with management team to direct all daily functions across the organization
• Mentoring, leading and developing high performance individuals to receive, store and ship a range of
products; coordinating schedules and assigning responsibilities to achieve demanding targets and delivery
deadlines
Key Achievements
• Integral in the department’s achievement of all operational profit and performance goals for 2015
• Introducing improved procedures to streamline productivity from 26 cases per minute to 31
• Developing training manuals and checklists to verify operational and software knowledge
1998 – 2014 EXECUTIVE GENERAL MANAGER / TRAINING MANAGER
Applebee’s Neighborhood Grill and Bar, Goodyear, AZ
• Directly accountable for the facilitation of training and development programs for over 20 manager trainees
in ten week intervals to ensure exceptional standards of service and achieve demanding targets
• Secured and managed a multi-disciplinary team; performed bi-annual reviews, resolved conflicts and
ensured performance goals were achieved in accordance with company protocol
• Managed strict budget guidelines; reviewed daily expenditures, reduced costs, maintained equipment and
procured cost effective vendors to manage waste and control facility maintenance costs
• Partnered with the Area Director and Regional Manager to conduct profit and loss reviews and resolve
problems with strategic business solutions
• Extracted data from extensive guest survey results to identify and improve weaknesses in day to day
operations
• Designed and implemented responsive marketing strategies for monthly promotions to drive sales revenue
Page 1
• Analyzed actual Cost of Sales results to Theoretical Costs and researched variances to identify profit
opportunities.
• Ordered food, liquor, restaurant and cleaning supplies within manageable inventory levels
• Monitor daily operations to ensure customer service standards are executed properly
• Maintenance of financial records, employee files, food safety logs and customer complaint files
Key Achievements
• Selected as an RMH Executive Member of the Franchise Council and recognized as Training General
Manager of the Year in 2010 and 2012; assumed Area Director responsibilities at key meetings and during
vacation leave in my Area Director’s absence
• Member of Beverage Cost task force to identify and recoup lost beverage sales and profit opportunities
• Achieved unit sales of $3.4M+ in 2013 with a sales increase of 8.8% in 2013
• Maintained turnover rate at 58% in 2013 and 64% in 2012
• Trained and developed 20 exceptional leaders as the facilitator of Applebee’s 10 week MIT Training
program
• Facilitated Certified Trainer Certification meetings as well as ServSafe Food classroom meetings
• Successfully rolled out seasonal menu programs every nine weeks
• Kitchen of the Year company award winner
1988 – 1998 GENERAL MANAGER
Perkin’s Family Restaurant and Bakery
• Managed the daily functions of a fast paced family restaurant with accountability for the training and
development of the wait staff to ensure high quality standards are met in health, safety and customer care
• Oversaw food and bakery production
• Communicated professionally and effectively with customers of all ages and background to answer
questions and resolve conflicts to meet customer expectations
Key Achievements
• Successfully led unit to sales increase of 14.2%
• Secured and developed a team of managers with two quickly becoming General Managers of their own
stores
EDUCATION AND QUALIFICATIONS
Coursework Hospitality Management, Scottsdale Community College (1991 – 1993)
PROFESSIONAL DEVELOPMENT
• Leadership Breakthrough One, Rapport Leadership International
• Maricopa County Certified Food Service Manager through 9/5/2016
KEY SKILLS
IT Skills Microsoft Office and Menulink
Page 2
Page 3

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Kevin Kirkeby- Resume

  • 1. Kevin Kirkeby 8406 West Belmont Avenue, Glendale, AZ 85305 Telephone: 602-625-5402 (Cell) Email: kevinkirkeby@yahoo.com PROFESSIONAL PROFILE A resourceful and results driven Manager proven to drive exceptional performance and increase sales in highly competitive markets. Naturally self-motivated and committed to an exceptional standard of service. Analytical and proactive in resolving problems and improving procedures while achieving demanding targets with aggressive deadlines. An incredibly confident communicator, building collaboration across an organization and cultivating long lasting client relationships. An inspirational leader and motivational team builder who enjoys mentoring and managing high performance teams in extremely challenging working environments. CAREER SUMMARY 2014 - Current NIGHT PRODUCTION SUPERVISOR Alliance Beverage Distributing Co., Phoenix, AZ • Developing and leading training programs to ensure full operational compliance with strict safety standards as well as company policies and procedures • Working collaboratively with management team to direct all daily functions across the organization • Mentoring, leading and developing high performance individuals to receive, store and ship a range of products; coordinating schedules and assigning responsibilities to achieve demanding targets and delivery deadlines Key Achievements • Integral in the department’s achievement of all operational profit and performance goals for 2015 • Introducing improved procedures to streamline productivity from 26 cases per minute to 31 • Developing training manuals and checklists to verify operational and software knowledge 1998 – 2014 EXECUTIVE GENERAL MANAGER / TRAINING MANAGER Applebee’s Neighborhood Grill and Bar, Goodyear, AZ • Directly accountable for the facilitation of training and development programs for over 20 manager trainees in ten week intervals to ensure exceptional standards of service and achieve demanding targets • Secured and managed a multi-disciplinary team; performed bi-annual reviews, resolved conflicts and ensured performance goals were achieved in accordance with company protocol • Managed strict budget guidelines; reviewed daily expenditures, reduced costs, maintained equipment and procured cost effective vendors to manage waste and control facility maintenance costs • Partnered with the Area Director and Regional Manager to conduct profit and loss reviews and resolve problems with strategic business solutions • Extracted data from extensive guest survey results to identify and improve weaknesses in day to day operations • Designed and implemented responsive marketing strategies for monthly promotions to drive sales revenue Page 1
  • 2. • Analyzed actual Cost of Sales results to Theoretical Costs and researched variances to identify profit opportunities. • Ordered food, liquor, restaurant and cleaning supplies within manageable inventory levels • Monitor daily operations to ensure customer service standards are executed properly • Maintenance of financial records, employee files, food safety logs and customer complaint files Key Achievements • Selected as an RMH Executive Member of the Franchise Council and recognized as Training General Manager of the Year in 2010 and 2012; assumed Area Director responsibilities at key meetings and during vacation leave in my Area Director’s absence • Member of Beverage Cost task force to identify and recoup lost beverage sales and profit opportunities • Achieved unit sales of $3.4M+ in 2013 with a sales increase of 8.8% in 2013 • Maintained turnover rate at 58% in 2013 and 64% in 2012 • Trained and developed 20 exceptional leaders as the facilitator of Applebee’s 10 week MIT Training program • Facilitated Certified Trainer Certification meetings as well as ServSafe Food classroom meetings • Successfully rolled out seasonal menu programs every nine weeks • Kitchen of the Year company award winner 1988 – 1998 GENERAL MANAGER Perkin’s Family Restaurant and Bakery • Managed the daily functions of a fast paced family restaurant with accountability for the training and development of the wait staff to ensure high quality standards are met in health, safety and customer care • Oversaw food and bakery production • Communicated professionally and effectively with customers of all ages and background to answer questions and resolve conflicts to meet customer expectations Key Achievements • Successfully led unit to sales increase of 14.2% • Secured and developed a team of managers with two quickly becoming General Managers of their own stores EDUCATION AND QUALIFICATIONS Coursework Hospitality Management, Scottsdale Community College (1991 – 1993) PROFESSIONAL DEVELOPMENT • Leadership Breakthrough One, Rapport Leadership International • Maricopa County Certified Food Service Manager through 9/5/2016 KEY SKILLS IT Skills Microsoft Office and Menulink Page 2