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Lauren Snelson
(Experienced Professional)
7497 Siena Vista Lane #J205
Midvale UT, 84047
(801) 608-4955
laurensnelson@live.com
PROFESSIONAL OBJECTIVES:
ï‚· To use my unique interpersonal & creative talents to give excellent customer
service.
ï‚· To help boost customer service expectations of the team by going above and
beyond for those around me.
ï‚· To communicate effectively, thus making the service more successful.
ï‚· To use my positive attitude to reassure a customer during times of need, and
pacify a customer when they are upset or experiencing a waiting period.
LIFE OBJECTIVES:
Build my knowledge and skill set in all aspects of business with an emphasis on customer
service, accountability, communication, creativity, and a strong resolve.
EMPLOYMENT REQUIRMENTS:
ï‚· Positive Work Environment
ï‚· Room for growth
ï‚· Fair Reviews of performance & pay
ï‚· $11.00+/HR
ï‚· 40 hours a week
ï‚· Competitive atmosphere
ï‚· Incentives for growth/success
WORKPLACE SKILLS/ASSETS:
ï‚· Management experience in the workplace and in private life.
ï‚· Time management
ï‚· Confident communicator on the phone and in person.
ï‚· Negotiating
ï‚· Friendly and well mannered attitude in the workplace.
ï‚· Creative & adaptable
ï‚· Confident with any customer service situation.
ï‚· Customer service experience
ï‚· Scheduling experience
ï‚· Sensitive information experience
ï‚· Professional & appealing appearance
ï‚· Quick learner/minimal training required
ï‚· Flexible in hectic situations
ï‚· Able to avoid confrontation and solve problems proficiently.
ï‚· Able to effectively sell product without appearing pushy.
ï‚· Punctual and reliable
ï‚· Strong Attendance
PROFESSIONAL EXPERIENCE
Vista Treatment Center: Youth Mentor (3149 East 9800 South in Sandy) 10/16-1-17
ï‚· Mentoring at risk adolescents.
Pay: $11.00/HR
Reason For Leaving: Felt I wasn’t being utilized properly for my skill set.
Karl Malone Toyota: Receptionist (11400 South & 500 West in Draper) 09/14- 04/15
ï‚· Answering & transferring phone calls as well as taking messages
ï‚· Scheduling and meeting appointments for potential customers.
ï‚· Extensive training in greeting & directing customers to the right person
or department.
ï‚· Contacting sales representatives to meet their appointments.
ï‚· Handling money transactions in large sums of cash for vehicle down
payments.
ï‚· Managing employees time cards.
ï‚· Managing all license plates & registrations.
Reason For Leaving: lack of advancement.
ACHIEVEMENTS/SCHOOLING
ï‚· High School Diploma Equivalent (GED; Completed 2009)
ï‚· Mother
ï‚· Partial Hair & Nail School
REFRENCES
Tom Welch, President of Maverik, 8012431723
Lawrance Mcclung, Social Worker, 8012097047
Jessica Hewett, Youth Mentor, 8018569157

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Lauren Snelson

  • 1. Lauren Snelson (Experienced Professional) 7497 Siena Vista Lane #J205 Midvale UT, 84047 (801) 608-4955 laurensnelson@live.com PROFESSIONAL OBJECTIVES: ï‚· To use my unique interpersonal & creative talents to give excellent customer service. ï‚· To help boost customer service expectations of the team by going above and beyond for those around me. ï‚· To communicate effectively, thus making the service more successful. ï‚· To use my positive attitude to reassure a customer during times of need, and pacify a customer when they are upset or experiencing a waiting period. LIFE OBJECTIVES:
  • 2. Build my knowledge and skill set in all aspects of business with an emphasis on customer service, accountability, communication, creativity, and a strong resolve. EMPLOYMENT REQUIRMENTS: ï‚· Positive Work Environment ï‚· Room for growth ï‚· Fair Reviews of performance & pay ï‚· $11.00+/HR ï‚· 40 hours a week ï‚· Competitive atmosphere ï‚· Incentives for growth/success WORKPLACE SKILLS/ASSETS: ï‚· Management experience in the workplace and in private life. ï‚· Time management ï‚· Confident communicator on the phone and in person. ï‚· Negotiating ï‚· Friendly and well mannered attitude in the workplace. ï‚· Creative & adaptable ï‚· Confident with any customer service situation. ï‚· Customer service experience ï‚· Scheduling experience ï‚· Sensitive information experience ï‚· Professional & appealing appearance ï‚· Quick learner/minimal training required ï‚· Flexible in hectic situations ï‚· Able to avoid confrontation and solve problems proficiently. ï‚· Able to effectively sell product without appearing pushy. ï‚· Punctual and reliable ï‚· Strong Attendance PROFESSIONAL EXPERIENCE Vista Treatment Center: Youth Mentor (3149 East 9800 South in Sandy) 10/16-1-17 ï‚· Mentoring at risk adolescents. Pay: $11.00/HR
  • 3. Reason For Leaving: Felt I wasn’t being utilized properly for my skill set. Karl Malone Toyota: Receptionist (11400 South & 500 West in Draper) 09/14- 04/15 ï‚· Answering & transferring phone calls as well as taking messages ï‚· Scheduling and meeting appointments for potential customers. ï‚· Extensive training in greeting & directing customers to the right person or department. ï‚· Contacting sales representatives to meet their appointments. ï‚· Handling money transactions in large sums of cash for vehicle down payments. ï‚· Managing employees time cards. ï‚· Managing all license plates & registrations. Reason For Leaving: lack of advancement. ACHIEVEMENTS/SCHOOLING ï‚· High School Diploma Equivalent (GED; Completed 2009) ï‚· Mother ï‚· Partial Hair & Nail School REFRENCES Tom Welch, President of Maverik, 8012431723 Lawrance Mcclung, Social Worker, 8012097047 Jessica Hewett, Youth Mentor, 8018569157