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Rachel Demings has over 8 years of customer service experience and is proficient in Microsoft Office programs. She has a Bachelor's degree in Physics from the University of North Texas and basic knowledge of C programming. Currently she works as a Sales/Project Coordinator for BKM Total Office of Texas, where she is responsible for communication, administration, and ensuring projects are fulfilled accurately and cost-effectively. Previously she co-owned and worked as Vice President of Unishield Midwest, making sales calls, conducting transactions, and maintaining customer communication.
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Belinda L. Van Hercke is an experienced educator and business professional seeking a teaching position. She has over 9 years of experience as an elementary school teacher and over 15 years of business experience in technology and customer service roles. She is proficient in curriculum development, instructional strategies, and integrating technology into lessons.linked in
- 1. Rachel Demings racheldemings@gmail.com 469.223.4060 Professional Profile: Dedicated individual that exhibits high work ethic, dedication, integrity, and competence. Provider of excellent customer service, communication, and computer skills. Able to handle multiple complex projects simultaneously with accuracy and details in a fast paced environment. Personable team player, able to meet challenges and provide solutions in a timely manner. Over 8 year’s customer service experience Proficient in Microsoft Office, Excel, PowerPoint, and Outlook Fluent reading, writing and speaking English, and basic Spanish and French Strong analytical, communication, presentation, leadership and negotiating skills Basic C Programming Education: University of North Texas 2008-2014 Bachelor of Science in Physics with Math minor Work History: BKM Total Office of Texas Jan 2016-Present Sales/Project Coordinator  Responsible for all communication and administration in support of the order fulfillment process for customers  Coordinates with teams, other departments, PM’s and outside manufacturers on installation packages, scheduling COM, deliveries, and planning to insure every project goes smoothly, is fulfilled accurately and is cost effective  Starts bids for the salesperson then constructs and tracks records of accurate budgetary quotes, customer driven reports, spreadsheets,etc, within the time requested. Unishield Midwest, Denton, TX Aug 2013-Oct 2014 Co owner/Vice President-Flame retardant chemical distributer  Self-started in home distribution company  In charge of making 20+ sales calls per day, and maintaining constant communication with the customers  Personally conducted cash and product transactions  Worked with UPS for shipments and order tracking  Tracked invoices in Excel  Helped design and maintain company website Various Customer Service positions in the Restaurant Industry 2010-2013  Excelled at customer service  Managed cash transactions  Exemplary attendance and work ethic
- 2. Awards & Activities: University of North Texas Dean’s List 2013 Member of American Society of PhysicsStudents 2011-Present Senior Research Thesis  Specialized in acoustical physics. Backpacked on foot and worked throughout West Europe for four months in 2015. Spent time in Britain, Wales, France,Belgium, Netherlands, Spain, Africa, and Germany. Volunteer work in the United States and Mexico. The Living Opera Singer & Performer 2006-2009 Plano East Senior High School Honors Graduate 2008 Opera Scholars Award 2007-2008