More Related Content
What's hot (20)
Similar to Luke Smith Final (20)
Luke Smith Final
- 1. Luke Smith 2030 Wildts Battery Blvd, James Island, SC 29455 Cell: 843-810-6595 | Email: luke.smith@rhi-ag.com Project Management 15 Years Experience in Sales, Marketing, and Technical Services within the steel industry Excel in solving problems and taking initiative Organizational and Personal leadership/sales and marketing support/Excellent computer skills (Microsoft Office)/staff training and development Self-motivated sales and marketing professional offering extensive and successful leadership skills in the refractory steel industry. Successfully integrate solid management, business development, personal leadership and technical expertise in pursuit of bottom line goals and objectives. Additional areas of expertise include: Staff training and development Equipment Installation Budgeting and financial reporting Strategic Planning and Implementation Sales, Marketing and business Development Technical Problem-solving/Troubleshooting Communication and rapport building Policy / Procedure development Mechanical & Technically skilled w/RHI equipment Safety Management & development Experienced in all major refractory areas:  EAF (DC & AC) EBT and runner  Ladles (including slidegate) brick and precastbottoms, workingand permanent linings, well block, plug block…  LMF (bottom stirring, top lance, EMS)  Degasser (Tank Degasser)  Tundish (CCM with metering nozzles, SES, SEN, ladle shrouds, permanent and working linings)  Machines (Gunning, Dryvibe, Tundish spray, and Preheaters) Professional Experience MARKETING MACHINE ENINGEER | RHI US LTD | 2011 - CURRENT  Interface between sales and marketing for machinery  Developed, implemented and conducted customer presentations and machine training  Inventory management for all North Americanmachines and spare parts  Created spareparts inventory in the Savannah warehouse and reducing turnaround timeon malfunctioning equipment by 20%  Developed and Implemented procedures for requesting new equipment and parts for US and Canada  Manage new equipment projects and installs for the southern USA  ProjectManager for the firstEAF terminator and laser scanner installed inthe US (ThyssenKrupp, Mobile, AL)  Set up new vender to refurbish machines in FortSmith, AR (Butler and Cook) to reduce turnaround time and freight costby 10%  Designed machine checklistand maintenance listfor refurbished machines  Developed machine availability list, RFM, and unassigned inventory procedures  Developed, coordinate, and conduct all machinetraining program for sales and service located inthe US and Canada ____________________________________________________________________________________________________________________________________________ SALES ACCOUNT MANAGER | VEITSCH-RADEX (RHI) | 2004 - 2011 Sales Manager Southeast USA  Customer Base  Nucor Berkeley –  During the firstyear improved customer EAF bottom lifeby 20%
- 2. Page 2  Designed and installed firstever 100% monolithic ankerharth bottom incustomers DC EAF. Reducing relinetime from 3days to 1day and saving the customer $400,000 per/yr by eliminating stadium brick design. Also, improved heat transfer to steel vessel and reduce strainon steel work.  Nucor Darlington  RHIproject leader for the 13QC tundish slidegate and black refractories to help customer improvesteel quality and expand business into the SBQ steel market  CMC Steel Cayce  Designed EBT surround block and upgraded taphole to reduce consumptionby 50% ($120,000/yr)  Improved the EAF workingliningquality and set heat life record with over 2100 heats and reducing CPT 15%  Gerdau Charlotte  Reduced customers fettling 2lb/ton  Improved relationship and increased sales from $300,000 to $1,000,000/yr  Increase sales with consistentyearly growth over 10%/yr  Recipient of 9 Salesman of the month award for surpassing goals  Established RHIpresence and built lasting relationship with all customers  Annual budget, forecasting, and Inventory Management  Monthly travel reportincluding customer data and steel production  Initiated and coordinated all product trials  Managed two servicetechnicians with ongoing responsibilities as well as continued development and training ____________________________________________________________________________________________________________________________________________ SERVICE TECHNICIAN | VEITSCH-RADEX AMERICA (RHI) | 2002 – 2004 Accounts: Nucor Hickman, Nucor Yamato, Nucor Jackson, Nucor Decatur, Nucor Birmingham, MacSteel Fort Smith, Arkansas Steel, IPSCO Mobile, ACIPCO, Gerdau Jackson, Gerdau Cartersville  Reported to the sales account manager coveringthe Southeast USA.  Worked closelywith customers to help progress relationship  Inventory management  Conducted producttrials and reported results  Data and consumption tracking with all RHI products  Assisted with installation for all RHI Products in all process areas  Troubleshootingand problem solvingfor all refractoryrelated issues ______________________________________________________________________________________________________________________________ SERVICE TECHINICIAN (Nucor Hickman) | NORTH AMERICAN REFRACTORIES COMPANY | 2001 – 2002 Tundish Technician  Installed safety and workinglining (precast and spray) assisted in converting to dryvibe workinglining in 2002  Installed SEN and stopper rod / Installed and setup operating mechanism for stopper rod  Installed TC (evaluate temps between workingand safety linings) and temp probes (evaluate steel bath in tundish) Education 2000 Highland High school 2001 Arkansas State (Business) 2004 Refractory TrainingVienna Austria 2004 Refractory TrainingTechnology Center in Leoben 2008 Dale Carnegie Leadership and sales training (finished Firstinclass as voted on by peers) 2010 RHI Leadership and Management training Chicago 2010 OSHA Safety (updated annual) 2011 Karrass Effective Negotiating 2013 Process Matrix softwareand programmingfor Laser equipment (Terminator gunning a scanning)