Matthew Brook CV 1
- 1. BRook 10 Aston Grove, Leeds, England LS13 2DJ Mobile: 07921182180 matty-brook18@hotmail.co.uk Summary I consider myself to be a competent Account Manger skilled at building and managing effective teams. I offer more than 10 years in logistics management. Skilled at negotiating and implementing cost saving measures without compromising quality. I tend to adapt quickly to the changing needs of fast-paced and growing organisations. Skills Supplychainandresource management Traininganddevelopment Warehouse managementsystems Superiornegotiationskills Expense control and Projectmanagement Over-the-roadtransportation Excellenttime management Skilledmulti-taskerandProactive Work History Customer service clerk, January 2003 to August 2003 Tong Garden Centre Bradford Managed the customer service desk dealing with customer complaints and querys on a day to day basis Apprentice Engineer, 09/2003 to 08/2005 Pickergill Kaye Hunslet As an apprentice here i spent my first year at college training to be an electrical engineer. My second year was spent learning the engineering on site. Unfortunately the company were making redundancies and the experienced engineers were no longer willing to train apprentices so i was forced to leave and pursue a different career. Account Manager, September 2005 to December 2014 Target/City Link Morley Senior Account Manager, January 2015 to Current UK Mail Morley I worked in the print logistics department of Target Express parcels who were later taken over by City Link Ltd. In this role i managed a stock warehouse which contained various customers "call off" freight, taking orders from stores and send the required items out each day. I also managed customers account on day to day basis which involved:- Determinedthe mostcosteffective proceduresandroutesforshipments. Translatedbusinessneedsandprioritiesintoactionablelogisticsstrategies. Gathered,loggedandmonitoredall shippingdata. Managed shipmentschedulestomaximise productivityandcutcosts.
- 2. Presentedcarrier-performancemetricsandmonthlycostsreportstoexecutive team. Assignedshipmentstocarriersinthe centraliseddatabase. Communicatedwithdispatchers,warehousesandcustomersregardingoutgoingorders. Updatedthe database withchangesincarrier status. E-mailedsuppliers,carriersandcustomerswithshippingupdates. Cultivatedapositive rapportwithfellow employeestoboostcompanymorale andpromote employee retention . Education LeedsCollege OFBuilg2004-2005 I studiedatLeedscollege of buildduringmyapprenticeship.Inthistime IearnedmyNVQlevel 3and 4 in technical engineer alongwitha BTEC National Vocationalqualificationinengineering GCSEs at Pudsey Grangefield School - Pudsey I attendedPudseyGrangefieldhighschool andleftwithall 10of my GCSE's. Belowwere mygrades. Mathematics - A Science Physics,Science Biology B EnglishLanguage,EnglishLiterature,MediaStudiesandBusinessStudies - C Geography,ReligousstudiesandSpanish - D