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- 1. Chad M. McNiesh 3700 94th Ave N 612.723.7550 BrooklynPark, MN 55443 chadmcniesh@gmail.com Proven leader who uses his experience, education and values to foster an inclusive culture on his teams, is genuine with those he works with and who is not afraid to take risks where appropriate. Qualification Highlights  6 years Program/Project Mgmt  Strategy and Execution  Led Matrixed Teams of 25+  IT Vendor Management  Client Relations  Secret Security Clearance  IT Vendor Evaluation  IT Arch. Lifecycle and Support  ITIL Framework Experienced  Cyber Security Operations  HIPAA Certified  Large scale budgets > $1.5M  Executive presentation  3 years IT Healthcare industry  Bachelor’s Degree in MIS  Working Familiarity with ‘Big 4’ Consulting Firms  Financial Acumen (TCO, NPV)  Acquired Entities (M&A) Experience Leadership Proficiencies / Acumen  Externally Aware  Flexible/Adaptive to Change  Resilient  Conflict Manager  Leverages Diversity  Develops Others  Team Building  Accountable  Customer Service Focused  Decisive  Problem Solver  Technically Credible  Technology Management Exp.  Strong Communication Skills  Politically Savvy  Integrity/Honesty  Influencing/Negotiating  Constant Learner Professional Experience Optum Technology CyberSecurityManager/ Manager,IT Security Feb 2014 – Present Responsible for the leadership of 23 people in the Infrastructure Security Operations (ISO) Change Team.  Responsible for providing strategic direction, coaching and career development to 23 people in three Infrastructure Security Operations (ISO) teams (Firewall Remediation, ISO Architecture and Acquired Entities)  Improved response time and SLA by an estimated 45% by growing a team of 12 to two teams of 20+ resources each  Through continuous improvement, increased frequency of deployments, increasing productivity by 40+% without compromising quality.  Partnered with Acquired Entity Integration teams to build long lasting relationships enabling stronger communication and partnership between the Integration Teams and IRM increasing integration quality and customer satisfaction MN ArmyNational Guard 68W20F– FlightMedic/Medical PlatoonSergeant 1995– Present Sergeant First Class (E-7) Medical Platoon Sergeant responsible for career progression, training, mentoring and performance evaluation of 50 soldiers. Additionally responsible for assigning work to my team ensuring that all of my leadership’s goals for the unit are met.  Selected ahead of peers to function as the acting First Sergeant for the 204th Area Support Medical Company while half of the unit deployed to the Sinai peninsula serving as the Sr. Enlisted advisor to the Commander of the unit.  Assigned as the Medical Mentor for the Afghan National Army (ANA) during 2011-2012 deployment teaching the ANA about Medical Logistics and Patient Care resulting in better care for their soldiers.  Responsible for providing direction to, tracking compliance of and collecting feedback from approximately 13,000 soldiers operating in the southern half of Iraq in accordance with guidance from the DivisionSurgeon and the Medical Operations Chiefs through the direct interaction with approximately 15 people in remote subordinate units while stationed in Basrah, Iraq enabling the US’s withdrawal from combat operations in Iraq.
- 2. Target Sr. Project/ProgramManager Aug2001 – Feb 2014 Responsible for Managing infrastructure projects for the Security and Compliance team.  Significantly improved service member/veteran engagement by serving as the Talent Effectiveness Center of Excellence Lead for the Target Military Business Council, leading a team of 12 people to improve Target’s talent management initiatives for Team Members in the military and their families  Lead global cross functional teams to successfully design, implement and transition to support core infrastructure and security initiatives on time and under budget  Managed IT Security Control programs/projects with varying budgets ($1.5M+) and for various business partners using internal and security vendor resources while consistently following Target’s standard project management methodology which is based on the Systems Development Lifecycle and ITIL  Drove stability for applications in cross-department (Store Ops, Finance, Target Clinics, Operations etc.) collaborations by developing and planning fixes, coordinating testing and resources and by providing key client updates for business critical systems  Developed and maintained working relationships with business and technology teams throughout the company resulting in improved client satisfaction and project success SpanlinkCommunications ConsultingEngineer Jun 2000 – Jun 2001 Responsible for the development and maintenance of customer Interactive Voice Response systems as well as the Companies internal and external web sites.  Supported and maintained the corporate extranet  Wrote scripts for telephony programs using ScriptBuilder  Modified web applications written in ProC  Built a web based timecard system using .asp technology  Worked closely with Cisco Telephony products Jostens,Inc ProgrammerAnalyst– Web Jun 1999 – Jun2000 Responsible for the development and maintenance of the Josten’s Sales Force Automation tools as well as their internal and external web sites.  Provide high level support to Jostens web applications  Assisted other groups in development and testing of new web applications  Provided level I – IV technical support for approximately 1000 field-based Direct Sales Reps and Independent Distribution Agents  Worked closely with Sales Force Automation Development Team on development and support of commercial and proprietary software platforms  Configured computer hardware for field sales force and support team staff  Provided technical training for field sales force and national sales conference Education Winona State University AssociateinArts Winona State University BachelorofScienceinManagementInformationSystems Auburn University MastersCertificateinBusinessAnalysis