melissas resume
- 1. SKILLS Technical Skills: I am able to type 65 wpm with no errors, experience with invoicing, filing, Microsoft Office and Quickbooks. Operating Systems: Windows 7, Windows 8, Linux Other Skills: Excellent communicator, face to face or over the phone. Wonderful interpersonal skills. Very organized and attentive to detail. EXPERIENCE Front desk Receptionist (Cottman Transmission, August 2005-September 2007) I worked for Cottman transmission, a car repair shop for a little over two years. I was the front desk receptionist responsible for all business matters within the shop. I was also responsible for all the customer service needs. + Handle all incoming and outgoing phone calls pertaining to the clients needs. + Complete all invoices and file accordingly. + Daily work with computers, typing, microsoft office, etc. + Keep the front of the office organized, clean and appealing to the clients. Server and Hostess (Buffalo Wild Wings, February 2007- June 2008) I worked for Buffalo Wild Wings as a server and front of house representative. I would work the front desk, consisting of to go orders and closing checks. I also would host and seat the customers, as well as serve the customers most of the time. + Handling incoming orders over the phone and cashing out customers checks. + Seating and serving customers in an extremely fast paced environment. Store Manager (Auntie Annes, March 2012- August 2014) After having my daughter in July of 2008 I decided being a stay at home mom wasnt really for me, so, I found a job working for the franchise Auntie Annes, as a store manager. I worked very closely with the owner and handled most of the duties that come with running a franchise such as that one. + Handle all money and drawer shift changes. + Payroll and scheduling duties. Melissa West Hello! I am a 26 year old very hard working, reliable and punctual individual. I have always been praised at past jobs for being a very quick learner. I love helping others and keeping a smile on peoples faces! I work well under pressure and can handle mostly any situation thrown at me. Im very friendly by nature and have a huge heart. 1929 Pinetop Drive Gastonia, NC 28054 (704)575-6307 Melissa_814nc@yahoo.co m
- 2. + Very detail based cleaning as well as handling all customer service needs and making the customer happy when there was any type of complaint. + Run the entire store by myself throughout the day, keeping product ready and customers happy as well as keeping the store appearance neat and up to standards EDUCATION High school diploma (David W. Butler High June 2002-June2006)