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MUNIR_AHMAD CV-2015
- 1. CURRICULUM VITAE MUNIR AHMAD munirahmad112@hotmail.com Skype ID: munirahmad112 Mob: +971-55-6778598 CAREER OBJECTIVE: To work in such a dynamic and challenging working environment where I can prove my academic and practical knowledge and show my abilities towards the growth of the organization and my career. PERSONAL PROFILE ? Having 9+ years of experience in Sales, Marketing, Account Management & Customer services. ? Plan and organize account workload whilst still being flexible enough to prioritize tasks. ? Independent self motivated, also able to take responsibilities and work well under pressure, quick learner and flexible team player. ? Resourceful with an ability to organize and prioritize multiple tasking. ? Provide high level of customer service, excellent communication skills, able to interact with customers from multi cultural nations. ? Excellent communication, negotiation & interpersonal skills. WORKING EXPERIENCES SENIOR BUSINESS DEVELOPMENT EXECUTIVE (August-2010 ¨C Present) OLIVE EBUSINESS SOLUTION, DUBAI, UAE Olive is online Technology solution provider, Specialized in all Web applications ,SAP ERP, software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy.(www.olivemideast.com) JOB DUTIES: ? Generating sale leads, making sale calls to new and existing clients. ? Managing the complete sales cycle from prospecting through to closing business deals. ? Creating and maintaining a client's database & giving presentations to clients. ? Preparing the technical and commercial proposals for assigned RFPs and present the same to clients. ? Creating an opportunity generation plan for company products like Web applications ,SAP ERP, software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing Solutions, IT Consultancy in Gulf and Africa market. ? Regularly reviewing the leads pipeline and driving forward on closing opportunities. ? Providing the technical support to our esteemed clients. ? Provide training to the client on the portal usability. ? Conducting joint business planning review meetings with Olive vendors and partners. ? Conducting market research and surveys on regular basis and also monitoring competitor's market position & analysis of their product. ? Creating Multiple reports on regular basic to present to Management. ? Handling the full account management activities like (Requirement gathering, understanding the client¡¯s requirement and passing the same to our teams for execution & making the process quick & smooth for successful delivery on time).
- 2. ? Handling the complete Operational activities in absence of Marketing Manager and keeping everything on track. SALES & MARKETING EXECUTIVE (August-2008 ¨C July-2010) OLIVE EBUSINESS SOLUTION, DUBAI, UAE JOB DUTIES: ? Generating sale leads, making sale calls to new and existing clients. ? Responding sales inquiries and concerns by phone, electronically and in-person. ? Developing, maintaining a client's database & making presentations of company products/services to current & potential clients. ? Regularly reviewing the pipeline and driving forward on closing opportunities. ? Submitting LPO's, Invoices & follow up on payment to make sure it is paid on time. ? Doing market analysis & data collection on regular basis from different sources. ? Creating Multiple reports on regular basic for Management. CUSTOMER RELATIONSHIP OFFICER (August-2006 To Jun-2008) TELENOR PAKISTAN, LAHORE PAKISTAN Telenor Group is multination organization and among the largest telecom operators in the world with 175 million mobile subscriber. Telenor Pakistan has reported a subscriber base of 35 million users and a market share of approximately 25%, making it Pakistan's second largest mobile operator. (www.telenor.com.pk) JOB Duties: ? Handling customers on daily basis. ? Providing up to date information to the customers. ? Handling client queries on priority basis. ? Taking targeted number of calls every day. ? Taking regular training session to get product knowledge. ? Providing feedback in management meetings for the betterment of the system. EDUCATION ? Bachelor of Commerce (B.Com-IT Intensive) CGPA: 3.4, University of Management and Technology, Lahore Pakistan (2006) DIPLOMAS & CERTIFICATES ? SAP Certified Sales Consultant (SAP-2015) ? IELTS British Council (Score Band:6.5) 2014 ? Advanced English Language Course (Reading, Writing, Speaking, Listening) (2004), Institute Of Professional Development (STEP). ? Basic Computer Skills (Microsoft office, HTML, Software Installations, Hardware assembling) (2002), Institute of Business Laureates Lahore (IBL) ? Customer Services Training (2006), Intel Communication Pvt. Ltd Lahore. ? Sales Techniques Training (2008) Olive eBusiness Solutions EDUCATIONAL EXPERIENCES ? One week Lahore Scouts Association(23rd july-30th July, 2000) ? Arrange Welcome Party and Participate (2003). ? Arrange Welcome Party and Participate (2002). ? Participated in the program ISTEKHAM-E-PAKISTAN (27,August,2004) ? Member of University of Management and Technology Lahore Cricket Team (2004- 2006). ? Business Development Skills enhancement course through online session.
- 3. IT SKILLS ? Operating System: Windows Win8, Win7, Vista, 98, XP, 2000 ? Software Applications: MS Office suite (Excel, Power Point, Word), and Internet Browsers ? Programming Language: HTML ? Expert User of Drupal, Joomla, Magento & Sitecore, Share point, SAP ERP, Siebel, etc ? SAP Business One certified sales consultant ? SEO, SMO, SEM knowledge AREAS OF INTEREST ? Sales & Marketing ? Account Management ? Business Development ? Customer Services PERSONAL STATUS: PERMANENT ADDRESS Grosvenor House Commercial Tower Shaikh Zayed Road Dubai, United Arab Emirates. REFERENCE References can be furnished on demand. Name Munir Ahmad Father¡¯s Name Nasim Ahmad Nationality Pakistani D.O.B 03-08-1984 Marital Status Married UAE Driving License & Car Yes