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DHARMENDRA SHARMA
Mobile: +91-7529991043 (M) E-Mail: dharmendrasharma927@gmail.com
+91-9999655653(M)
JUNIOR MANAGEMENT PROFESSIONAL
~Store Management ~ Sales~ Marketing ~ Business Development ~ Relationship Management~
PROFESSIONAL SNAPSHOT
 Dynamic, competent & result oriented professional with experience of 7 years in sales, Marketing, Business
Development, Relationship Management, Team Management.
 Handling all the Division with key focus on competition, profitability & maintaining relationship between the
customers.
 Deftness in tracking competitor’s activities and providing valuable inputs for product enhancement in order to
increase sales.
 Sales promotions, marketing, relationship building.
 Widely handling FMCG, APPEARL,GENERAL MERCHANDISE ,CONSUMER DURABLE ARTICLES
 An excellent communicator coupled with proven flexible, detail-oriented abilities in handling workloads and meeting
deadlines
JOB PROFILE
Section Incharge
□ Handling FMCG & GM sections of store & focus them to increase their sales & bottom lone profitability by ensuring
optimal utilization of available resources.
□ Implementing attractive offers, ideas, and activities to increase the sales.
□ Check all the product is having right barcodes, price tags.
□ Maintain stock against limit which is given by H.O. it should not be exceed.
□ Maintain customer date base file.
□ Call the customers & inform them about new product & current offers.
□ All the schemes prevailing in store and it should also be highlighted properly.
Marketing / Business Development
□ Conceptualizing & effectuating marketing & sales promotion activities like publicity campaigns etc for enhancing
awareness & visibility as a part of market development effort.
Relationship Management
□ Ensuring maintenance of excellent relations with clients & service delivery to generate avenues for additional
business and retaining customers for future.
□ Monitoring the speedy resolution of client queries & grievances to maximize satisfaction levels.
□ Interact with the customers and clear them about the fabric, features of the product & running schemes.
ORGANIZATIONAL EXPERIENCE
Sep.5rd 2015 to till date zopnow.com Logistic manager
Area Handling: logistic department
Working with zopnow.com As a Logistic manager
Handling all order ready picking in hub and dispatch my company 3 hours delivered order customer home
Sep.1rd
.’ 2010 to 3 May 2015 Hyper city FMCG service manager
Area Handling: 3500. SQARE FEET AREA.
 Working with Hyper city As a FMCG service manager .
 All fmcg inventory process – I’ll be back ,NEGINV INVENTORY,CODE MANAGEMENT,
 PICS,PRICE CHECK ,ALL PROMOSION, SAV etc..

 Handling all the Division with key focus on competition, profitability & maintaining relationship
between the customers.
 Deftness in tracking competitor’s activities and providing valuable inputs for product
enhancement in order to increase sales.
 Sales promotions, marketing, relationship building.
 Widely handling FMCG.
 An excellent communicator coupled with proven flexible, detail-oriented abilities in handling workloads and
meeting deadlines.
JOB PROFILE:
 All report Coordination Between Store and RO and sends Report to RO office
 Handling Premium all the sections of store & focus them to increase their sales & bottom line
profitability by ensuring optimal utilization of available resources.
 Preparing deliverables and targets for all team members, Ensure proper implementation and
roll out of all market activation exercises.
 To ensure that all processes for customer interaction are implemented, to manage customer
feedback, complaints and audit survey results.
 Frontline staff training, career planning and motivation. Sustain and enhance brand image
and identity.
 Implementing attractive offers, ideas, and activities to increase the sales.
 Stock movement register maintained. It includes opening stock, inward, outward, goods
return and closing balance.
 Check all the product is having right barcodes, price tags.
 Maintain stock against limit which is given by H.O. it should not be exceed.
 Deposit the cash on daily basis & daily send the cash report to R.O.
 As per scheduled receiving shipment and checking in merchandise along with logistics team
according to policy. Visual Merchandising as per Sop. Monthly Inventory controls.
 Preparing for advertisements through proper displays, monitoring and controlling stock levels,
pricing and staffing.
 Overall Monitoring of Promotional Offers on every department and windows displays, to
ensure that the merchandise on the floor has the correct printed price stickers.
 Ensuring the arrangement of merchandise to create Visual Appeals & Impulsive selling
 Detail floor inspection & all department and Maintenance of Store ambience, Cleanliness by
ensuring total housekeeping operations
Feb 3rd
.’ 09 to 31 2010 august AADHAAR GODREJ Designation: Section Incharge
Area Handling: 3500. SQARE FEET AREA.
Notable Accomplishments;
□ Give information to customer about product, running offers & about product quality.
□ Started target promotional scheme not only for target achievements of sales but for customer complaints
resolutions.
□ All the schemes prevailing in floor and it should also be highlighted properly.
□ Make attractive offers & get approval from R.O.
□ Aware about offers which competitor running.

□ Maintain the expenses of store.
□ Conversion against footfall it maintain properly.
□ Achieve more than 100% target every month.
□ Maintain all the register & files which are required.
□ Proper attention given against the sales target.
□ Handling customer complaints.
□ Display should be proper and it should be as per rack capacity.
OCT.’ 07- JAN ’ 09 VISHAL MEGAMART (BHOPAL) Designation: CSA
Area Handling: 4,000. SQARE FEET AREA OF FMCG
□ Successfully handled BOTH Food & Non Food & Staples
□ Give information to customer about offers & about product quality.
□ Product knowledge and training given to team members and team leaders.
□ Proper attention should be given against the sales target.
□ Display should be proper and it should be as per gondola capacity.
□ Aware about offers which competitor running.
April 2005- Sept. 2007 KABULIWALA SHOPPING MALL (BHOPAL)
Profile: Sales & Mktg.
Area Handling: Handling Three States Of INDIA
□ Successfully handled BOTH Food & Non Food
□ Give information to customer about offers & about product quality.
□ Check the hangers on floor and place them to their respective required departments.
□ Product knowledge and training given to team members and team leaders.
□ Proper attention should be given against the sales target.
□ Display should be proper and it should be as per gondola capacity.
Aware about offers which competitor running.
ACADEMIC QUALIFICATION
Pursuing B.A from Barkatulla University , Bhopal
□ 10+2 Model Higher Secondary School. Bhopal (M.P)
□ 10th
Model School Bhopal (M.P)
□ B.A. graduate complete
HOBBIES
 Listening Music.
PERSONAL DETAILS
Date of Birth : 08/07/1986
Fathers Name : Shri Ramprakash Sharma

Address : Pipaliya Pende khah Nagar,Behind Hanuman Mandir AIMS Road Bhopal (M.P.)
Languages Known : English, Hindi.
Mobile : 07529991043(9999655653)
Alternate e mail : dharmendrasharma927@gmail.com
REFERENCE – Nikhil Chandran
M. No. - 08744005565
DHARMENDRA SHARMA

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