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NARAHARI LT, operations manager 4.5yrs exp
- 1. CURRICULUM VITAE PERSONAL DETAILS - NARAHARI LT Residential Address: S/O Thippeswamy. ML, #101, Vaishnawi meadows, Bannerghatta road, Bangalore-560083 Mobile: +91 9844140793 Date of Birth: 25th May 1987 Gender: Male EXPERIENCE HIGHLIGHTS Supply chain and Vendor management professional experienced working in fast paced technology driven environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, goal-oriented. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing the projects, adopted and achieved multi-tasking effectively. Capabilities include: ï‚· Information Gathering ï‚· Vendor Management ï‚· Negotiations ï‚· Cost Optimisation ï‚· Key Accounts handling ï‚· Hiring and Training ï‚· Escalations Handling ï‚· Team Handling ï‚· e-commerce operations PROFESSIONAL SUMMARY ï‚· 4.5 Years of experience in vendor coordination, product category expansion, identification and building new partner relationship, team handling, profit maximisation in day to day operations, escalation management, grievance handling and consistency in performance. ï‚· As a quick learner have a good knowledge on the tools used as a day to day part of the operational career. To name few ERP(Microsoft Navision, SAP-MM), Wordpress, Google Analytics, MailChimp, MS Office, PhotoShop and affiliate vendor panel application. ï‚· Throughout career involved in cross functional role, this involves coordinating with different departments like majorly Logistics,Warehouse,Catalogue,SEO, Accounts, Sales, IT, Strategy & Customer support. ï‚· Work with data to arrive at insights and strategies about campaigns. ï‚· Strong in Requirements gathering, analyzing the Business process, identifying solutions and conducting stakeholder Analysis. ï‚· Drive key communication and transparency with affiliates. ï‚· Research and analysis of current and future markets, products and services ï‚· Effective use of tools like MS Excel & MS Access (Reporting, Graphical presentation, Data comparison), PowerPoint(Presentation), Camtasia Studio(Video demonstration) in order to build good rapport with the vendors.
- 2. WORK EXPERIENCE GreenMyLife.in Operations Manager (April 2014 – Current)  Start-up operations establishing, channel building, vendor acquiring, hiring and training.  Periodical procurement with regular follow up and negotiations with domestic and overseas vendors.  Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns  Setting goals, scheduling day to day Operations tasks.  New vendor acquisition and onboarding them with credential verification.  Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)  Quality analysis, costing, key account management.  Performance matrix for the team in order to keep the process goal oriented.  Competitive verification, SWOT Analysis for the vendor reliability and best selection among the available options.  Data monitoring, to identify market trend, profit level, ROI, buying behavior of customers through different channels.  Management of affiliate expectations, communication and reporting metrics.  Utilized analytics to evaluate end-to-end customer experience across multiple channels and customer touch points Playgroundonline.com Lead operations, (May 2013 - Mar 2014):  Online product promotion, merchandising, price work-out, profit maximization.  Key accounts management including different affiliate partners.  Analysing large amount of data to arrive at insights and strategies about campaigns  Maintaining the complete cycle of project to ensure need fulfillment of affiliate.  Data analysis for complete Warehouse management of operations, inventory planning, and transportation management for all projects assigned.  Reporting to top management on daily and weekly basis.  Researching for new partners and liaising with third party service providers.  Negotiation, follow up, closing order included in day-to-day interaction with vendors.  Key factor analysis to check on business cycle loops and USP, eliminate loops-improve USP Supply chain engineer (Oct 2011 - Apr 2013),  Selection of logistics partner among the various players available in the industry.  Built in-house logistics team, which includes the delivery team, sourcing team.  Trend analysis on the demand and supply requirement.  Documentation and contract closure with 3PL Partners  Warehouse designing and maintaining the set of rule on stock maintenance  Calculate & Plan the cycle cost, process, inventory & raw material.
- 3. PROFESSIONAL ACHIEVEMENTS ï‚· With the career began with startup, have been a self-starter and designed the complete operational structure for the both the organisations. ï‚· Have set up the operations team of 16 members within a span of 75 days with training and ready to deliver attitude. ï‚· Extremely conscious on the fund flow and have continuously worked on the process improvement which resulted in 12% of profit improvement. ï‚· Successfullyhandled 80+ vendors without any gapin the procurement and payment cycle. ï‚· Key account handling has contributed for 30% of the total turnover, resulting diversified opportunity in business expansion. ï‚· Meeting the delivery lines and quick response has contributed in 80% of repeat transactions. ï‚· Handled team size of 32 with cross functional domains and across the hierarchical levels. EDUCATION AND CERTIFICATION DETAILS ï‚· MBA (Marketing+Operations) from SJCE, Mysore(affiliated to Visvesvaraya Technological University) in July 2011-7.48CGPA ï‚· B.E. (Industrial production) from UBDT college of Engineering, Davanagere in June 2009- 73.60 %. TECHNICAL SKILL SET ERP :Microsoft Navision, SAP 2013-MM Module Support Software :Microsoft POS, In-Flow Inventory, WordPress, Google Analytics, CRM Others :M.S Excel, PhotoShop, Camtasia studio, PhotoFiltre, SPSS LANGUAGES KNOWN :ENGLISH, HINDI, TELUGU & KANNADA