Robert Miller CV 2016 (1)
- 1. R O B E R T N . M I L L E R OBJECTIVE Use my 30+ years of experience to develop new sales opportunities in the mineral processing industry. EXPERIENCE Summary Goal focused and top performing sales leader, with 30+ years of solid experience in driving sweeping profits for the organization through propelling capital equipment sales, executing sales strategies, providing leadership to large teams, managing client relationships, and surpassing stakeholder expectations. Verifiable track record of managing a sales pipeline, sales budgets, and sales forecasting with a view to accomplish opportunities that strengthen the brand. Aggressive and influential leader with the vision and talent for developing and executing winning strategies and inspiring teams to embrace change and achieve a mission. Consistently recognized, applauded and rewarded with a progressive career for boosting revenues and surpassing organizational expectations. Poised to assume a consultative role through sales and process formation acumen gained from a comprehensive career. Leverages strategic contracting and sourcing techniques to ensure profitability and cost savings. Fostered positive relationship with existing customers and gain trust & business from prospective customers. Adept at service engineering, operations and preventive maintenance, proposal development, pricing strategies and process engineering functions. Expertise in sales closing techniques, building competent teams, and highly focused mentoring to under-performance. Continually identifies and captures new business opportunities to build high- profit, high-growth corporations. Recognized as a strategic team leader, with the ability to deliver tough messages to key internal stakeholders with varying and or conflicting goals and be able to influence a unified decision that benefits the entire company. Strong interpersonal and communication skills coupled with vision, business acumen, and negotiation abilities.
- 2. 2 Employment Experience 2010-2015 Metso Minerals - Chile Santiago, Chile VP Capital Equipment Sales SALES LEADERSHIP | CAPITAL EQUIPMENT SALES | REVENUE GENERATION | BUDGETING AND FORECASTING | TEAM MANAGEMENT Strategically elevated to the leadership position to boost capital equipment sales in the South Cone region, across Argentina, Uruguay, Paraguay, Santiago and Chile Remain a front runner in negotiating and closing profitable deals – Ex: Gain high value orders from Radomiro Tomic SAG, Ball Mills and VTMs, Esperansa EPC, etc Manage workforce performances and improve processes to ensure business continuity. Leverage management skills to institute systems and processes, and develop and measure performances Emphasize on customer care, quality management, workforce planning, recruiting, coaching and training. Turn around underperformance, revamp policies and sales processes, and rebuild profitability Mend relationships between customer, sales force, and top management by listening attentively, focusing on mutual goals, unearthing opportunities for organic growth, and fostering a true partnership Manage sales funnel to analyze plus monitor sales activity against assigned quotas, and report all efforts and progress to senior management 2005-2010 Metso Minerals - Chile Santiago, Chile Capital Equipment Sales – Grinding & Process Equipment SALES FUNNEL MANAGEMENT | CAPITAL EQUIPMENT SALES | REVENUE GENERATION | BUDGETING AND FORECASTING | Gained progressive responsibilities to boost sales across Argentina, Uruguay, Paraguay, Santiago and Chile. Played a pivotal role in acquiring high value orders for Los Bronces Concentrator and Escondida Concentrator Build new revenue through the named account base, tap new market shares, explore new avenues, and implement unique solutions to target customer base
- 3. 3 Display a direct and decisive management style, to eliminate communication gaps and overcome operational hurdles Mobilized, coached and equipped a team with an understanding of target clients and strategies for gleaning greater revenues from key accounts. Led all business development, product commercialization, marketing, CRM, and consultative sales 1998-2005 Metso Minerals/SvedalaYork, PA/Santiago, Chile Service Engineer Serves as customer interface and instructs customers in the installation, operations and maintenance of the systems - Collahuasi SAG, Sossego SAG and Ball Mills Engaged in installation, configuration, upgrade, troubleshooting, repair, and maintenance functions Provided technical support and delivered service excellence to customers including diagnostic assessments, troubleshooting and the repair of operational and maintenance aspects of system equipment Demonstrated success in problem resolution, multi- tasking and reporting combining the implementation of strategic operational initiatives to enhance bottom-line financial performance and company growth 1991-1998 MPSI/Allis Mineral Systems/Svedala York, PA Proposal and Process Engineer January 1991 – June 1998 Built a reputation for the organization of high integrity, competitive leadership, and sustained performance by delivering quality products through eliminating departmental inefficiencies and improving processes Reviewed and optimized grinding process in a highly automated environment. Provided process improvement support for the development and implementation of effective systems that ensured the manufacturing processes perform to their maximum capacity at lowest cost Successfully handled all aspects of client relationship
- 4. 4 management, corporate sales activities and improved quality of proposals encompassing multiple services Deliver responsive and compliant proposals aligned with industry best practices. Utilize proposal development process to manage resources, schedules, RFP compliance, and content to create and deliver proposals Other Experience: 1982 - 1991 Regional Sales manager, Wausau Insurance, Harrisburg PA Managed a sales office of 8 people. Sold commercial insurance to local industries. 1975 - 1982 Process Engineer, Koppers/Hardinge, York, PA Worked in pilot plant running pilot scale tests on customer supplied materials for SAG mill, ball mill, and rod mill circuits. EDUCATION 1969-1973 Pennsylvania State University State College, PA Bachelor of Science in Science INTERESTS Travel, exploring new areas. • R B T M I L L E R 0 @ G M A I L . C O M U N I O N 3 8 • V I N A D E L M A R • + 5 6 9 9 8 2 0 4 2 4 5