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Narayanamurthy
- 1. CURRICULUM VITAE NARAYANA MURTHY M Mobile - 9740248313 E-mail: murthy_m1985@yahoo.co.in OBJECTIVE: To build a career that is enriching in terms of inputs, which provides ample scope for employing my abilities to achieve constant advancement and seeking a position to utilize my skills and technical abilities. WORK EXPERIENCE DETAILS: ? Worked in Taurus Hard Soft Solutions Ltd as Customer Support Engineer ¨C 3years ? Worked in Value point Info services. (PVT) LTD 2007 to 2013 April. Technical Support Executive. ? Worked PRESTIGE -OAKWOOD RESIDENCE Asia Pacific LTD. 2013 to 2014 June I.T EXECUTIVE ? Presently working with Toyota Tsusho Network Integration India Pvt. Ltd. as a Desktop support Engineer ¨CDecember 2015 to till the date. CAREER HISTORY: Toyota Tsusho Network Integration India Pvt. Ltd. as a Desktop support Engineer ¨CDecember 2015 to till the date, Client for (TOYOTA TSUSHO INDIA PVT.LTD Bidaai) Reporting to the Team Lead Accomplishment ? Supports local and remote users' needs, requests, and issues within established standards. ? Provide first level and advanced support to troubleshoot and resolve desktop and Laptop hardware and software problems. Client like Microsoft Outlook ? Resolve network and application password issues. ? Attend team and project meetings as assigned. ? Track company assets through approved asset management procedures. ? Participate in project teams as assigned including planning, testing, and implementation. ? Access permission, management of network shared folders & files Operational Responsibility, ERP Application Beehive &SAP ? Deaokin Software manually script need to run and take the backup and file need to move
- 2. ? Creating users and groups and assigning permissions (2003& 2008 server). ? Wi-Fi access point Net gear Zscalers proxy protection Application .Barcode Printer application Scams & SAP B1 PRESTIGE -OAKWOOD RESIDENCE Asia Pacific LTD. 2013 to 2014 June I.T .EXECUTIVE Accomplishment ? Handling all DL380e Gen8 Window 2008 server , ? Installation, configuration, Monitoring, and administration of coordinates the distribution of client/server software and service packs like antivirus and Windows ? Installation and configuration of Domain controllers, Active Directory administration and management ADS mail and user profile configuration ? DATA Backup server HP Autoloader Library MSL2024 daily backup ? Tape backup manually LTO 4 Symantec backup utility ? O/S troubleshooting ,Windows 7 ,windows Xp ,windows 8 ? IT Portal email ID configuration and all types of network printers issue maintaining Complete network. ? WINHMS ERP Application DATA Base SQL 2008 server, file server. Tata Wi-Fi Ruckus 7025 AP device issue network monitor script file updating and executive file in Data base. ? Basic VMware installation and access through VSphere client server. ? NEC EPbx and call manager CCTV DVR monitoring through network. ? Night audit report monitoring Wi-Fi usage report ? HP2150 switch unmanaged 70 POE switch. ? DVR CCTV IP based camera data record monitoring. ? Conference meeting setup and password in generating freedom server. ? Guest VPN client access trouble shooting and Wi-Fi issue. ? Telephone Management EPBX server for telephone connection. ? Nexus controller of Door Access vanguard Device taking backup database every month scheduled & Winhms applications entire site. Value point Info services.( PVT ) LTD 2007 to 2013 April Technical Support Executive Total Experiences: 5.5years Client(1): Huawei Technology PVT LTD. Accomplishments Operational Responsibility & Function: Problem resolution technician responsible for resolving Hardware & Operating system problems for Desktop¡¯s & HP Servers. Operating system installations and upgrades. Re-imaging Desktop and Laptops using Norton Ghost ? Handling all type of Laptop calls, debugging the hardware issues ? Trouble shooting Able to configure TCP/IP in Windows 2000, Windows XP & windows 7, Windows 2003
- 3. ? Network. Maintaining & managing all type of local & network printers ? The entire site &ON Site support through remote Application & Lotus mail client configuration and VPN client Think client machines installation. ? IT portal Email ID Request and Mail Client like Microsoft Outlook, Outlook Express & Lotus notes ? Support Video Conference for all process in Wide Area Network Client(2): Resident Engineer for Tejas Network (P) Ltd : ? Maintaining & Managing all HP, Dell & IBM Desktops ? Laptops with Windows XP & Windows 2000 Operating systems. ? Participating in Domain Architecture. Installing & troubleshooting basics ? development & database software¡¯s Handling Helpdesk Activities, ? Resolving the problems through remote by net meeting (conf) services & utility, ? Managing & Maintaining network & local printers, Configuring & Troubleshooting E-Mail Client like Microsoft Outlook, Outlook Express ? Cisco IP Phone configuration and monitoring ? Setting up lab network topologies. Handling Security level activities, Etc... Client(3):Resident Engineer SBM Head Offices Bangalore . Handling all type of Laptop calls, debugging the hardware issues ? Trouble shooting Able to configure TCP/IP in Windows XP & windows 7, Windows 2003 ? network. Maintaining & managing all type of local & network printers ? Web conference meeting managing ? Cisco IP Phone configuration ? Network support and Desktop Issue ? Core bank application EMSI ? Video Conference meeting arrangements Client(4): Resident Engineer INTEGRAAPPARELS Bangalore Helpdesk Application Advent managing and timely call tracking reports Managing 100 desktop, 20 Laptop and 3 Network Printers Trouble shooting Able to configure TCP/IP in Windows XP & windows 7, Windows 2003 Maintaining & managing all type of local & network printers Operational Responsibility, ERP Application stage 5.0 version Installation and Taurus Hard Soft Solutions Ltd as Customer Support Engineer Accomplishments
- 4. Responsibilities : Customer Support Engineer. Activities : Systems Administration, Customer Support. Tools : Computer Hardware & Microsoft Platform. Resident Engineer for Indian Institute of Science through Taurus Hard soft solutions Handling all type of desktop calls, debugging the hardware issues & troubleshooting, Able to configure TCP/IP in Windows 2000, Windows XP & Windows 2003 network. Maintaining & managing all type of local & network printers in the entire site... COMPUTER KNOWLEDGE: ? JCHNP (Jet king Certified Hardware & network Professional) Jul-08 ? MCP (Microsoft Certified Professional) Microsoft Certification ID : 11134367 EDUCATIONAL QUALIFICATIONS: ? BSc Information Technology from Kuvempu University Bangalore in 2012. ? PUC Kendra vishwavidyala July-2008. ? SSLC BKS High School, Bangalore Mar-06 SUMMERY OF SKILLS & KNOWLEDGE: ? Operating Systems Known: Windows XP, Windows 7&8, Windows 2000 Professional,2003,2008server ? Office Automation Tools : MS-Office 97, MS-Office 2010,MS-Office XP, MS-Office 2003, ? Helpdesk tool care pack PERSONAL PROFILE: Name : Narayanamurthy.M Date of Birth : 05-10-1985 Sex : Male Known Languages : English, Kannada Telugu, Tamil, Hindi Fathers Name : Muniratham .C Permanent address : # 46 6th cross Anjenya temple, Street vasathanagar Bangalore-560052. DECLARATION: I hereby declare that the above information is true to the best of my knowledge. Given an opportunity I leave no stone unturned until I draw your best impression.
- 5. Place: Bangalore Yours faithfully Date: (Narayana murthy .M)
- 6. Place: Bangalore Yours faithfully Date: (Narayana murthy .M)