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Ghulam Murtaza
- 1. RESUME Ghulam Murtaza. House No Zb 5833 Street 24 Kyaban E Iqbal, Pirwadahi Rawalpindi Pakistan. Mobile: +96895215702, +96891370952, +923008324325 E-mail: gmurtaza200@gmail.com CAREER OBJECTIVE: - To shine in the field of Information Technology by applying my knowledge and using my skills & attributes. Thus, leading to personality and managerial success. PERSONAL DETAIL: Name : Ghulam Murtaza. Total work Experience : 7 years in Oil & Gas. Expected salary : According to company rules Availability : 30 days' notice Position : IT ENGINEER Date of Birth : 31-May-1978. Nationality : Pakistani Marital Status : Married Relocation : Yes Current location : Oman Passport : AL0979562 Strengths AREAS OF EXPERTISE Self-Confident. Diagnostics Positive attitude. System Backup Hard working nature. End User Support Self-motivating personality Firewalls / Security Organizational New Installations and Support Problem solving Hardware Exposure Problem identification Maintenance EDUCATION QUALIFICATION: Examination Board/University S.S.C. (10th ) Federal Board H.S.C. (12th ) Rawalpindi Board Diploma In Telecommunication Technology. N.W.F.P board of Technical Education Peshawar Graduation Allama Iqbal Open University Islamabad EMPLOYMENT DETAIL: Present Post: IT Engineer Period : 06th October 2007 – Till date Employer: Al-Hassan Engineering Co S A O G , Post Box No 1948 Post Code No 112 Ruwi Muscat, Sultanate of Oman. Lab Administrator From March 2005 to September 2007 as a computer lab administrator in Rawalpindi Model College of Commerce 55- C Satellite Town Rawalpindi. Network Administrator From January 2004 to March 2005 International College of Computers and Management Sciences Rawalpindi.
- 2. Technical Advisor From 2000 to 2007 World Star Computers Shop # 108 First floor Murree Road Dubai Plaza Rawalpindi 46000 Pakistan. Maintain different Computer Labs and established more than 150 internet cafes and Labs in Different Cities of Pakistan. Duties and responsibilities: • Diagnosis of desktop, application, networking and infrastructure issues. • Experience of supporting a wide and varied client base. • Troubleshooting PC’s, laptops and mobile devices. • Providing 1st/2nd line support to users. • Administering the IT department’s policies and procedures. • Installation and support of telecommunication equipment. • Maintaining a log of all problems detected and system backups. • Responsible for maintaining backups and for project work such as new builds. • Working closely with software suppliers to resolve operational issues. • Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and • 2007, Windows Server, Small Business Server 2003/2008, Active Directory • Management Exchange 2003/2007, Blackberry Server/Windows Mobile, Backup • Products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and • Firewall Configurations. Professional Experience & Responsibilities • IT ENGINEER • From 6 October 2007 to Date as an IT Engineer in Alhassan Group of Companies Muscat (Oman).Present • Assisted company personnel with desktop operation both hardware and software • Supervised and performed the installation of new IT network equipment, system software and desktop computer • Planned routine repairs and/or system upgrades • Provided employee training and instruction (presentations) regarding basic support and quality standards. • Tested the IT networking systems, monitored the performance of network servers and maintained computer systems of the organization. • Updated management on a regular basis through reports, email, and presentations. • Made use of Helpdesk systems to make work-load prioritization, to update calls • Micro Server Integrated IP Access Control of Time & Attendance System Management software installation for Bio Star includes Device configurations, user management, door/zone settings and live monitoring. • Documented and maintained supply of all required inventory • Performed regular maintenance of company peripheral network devices – printers and scanners • Administered the creating and supporting of IT accounts and computer systems • Performed technical support, including escalation of problems and incident identification with subsequent resolution. • Ensured functionality of desktop systems throughout departments by regular checks and maintenance • Desktop support Skills & Strengths • Ability to perform under minimal or no supervision • Outstanding communication ability, verbal and oral
- 3. • Multi-tasking ability, organization • Utilized problem solving and troubleshooting abilities to resolve any major issues. • Computer literacy: software, hardware, troubleshooting • Expert in installation and maintenance of all types of P.C, Laptops, PDAs etc. • Experienced in providing IT – support to the end user. • System / Networking Infrastructure on the deployments of WAN / LAN / Wireless LAN / • Centralizing application access using MPLS-VPN network and ADSL – VPN network. • Management of database clustering, Backup and Disaster recovery. • Remote connectivity hardware like CISCO 1700 Router and STU-160. • Visiting Alhassan Company all running projects for giving technical solutions. • Time & attendance System Installation & configuration of Biostar devices. Working for IT Department. • Main Project: Kauther Depletion Compression Project. • Client: Oman LLC. • SAIH NIHAYADA GAS PLANT & ASSOCIATED FACILITIES. • SNC –LAVALIN CANADIAN BASED / AL-HASSAN (J V) OMAN. • Client: Petroleum Development of OMAN. • Supervision IT-Support Cell all the Hardware and Software and Network Issues. Network administrator. LAN, WAN at side. • Installation and maintenance of all types of Computer. Exchange Server, ISA Server connectivity for E- Mail and Proxy connection. • Remote Handling of Computers through dialup connections for VPN and through lease line for Citrix. (Accessing E-Mail and Orion-oracle for database and web printing).Remote database in Orion installation and configuration. Installation software like network/operating system software and application Software. M.S Project, Primavera and AutoCAD installation. Configure Hardware drivers and LAN Printers. • Manages and administers various networks, digital and analog CCTV applications. • Related to Gas plant software installation. Providing IT – support to the end user. Manage IT assets and look after related (Purchasing, delivery and implementation) Solve user query on spot. Worked for others projects in Oman: • Nimr C water treatment Project Client: Petroleum Development of OMAN. • A'Seeb Waste Water Project Client: Haya Water (Oman Wastewater Services Company, SAOC) • Salalah Methanol Project Client: LG/GS Engineering & Construction Korea. • Maintenance & Service of Plant, Refinery, Well, Rig & Flow lines in South Oman. Client: Petroleum Development of OMAN. • Shams gas plant & Condensate Project. J/V HANOVER INT. USA. Client: PTTEP Thailand. • Fahud Over Head line 132 KV and Power station. Client: Petroleum Development of OMAN. • SCADA Installation Gas Pipeline System. Client: Oman Gas Company. • Saih Nihayda to Sur 48" Gas Pipeline. Client: Petroleum Development of OMAN.
- 4. • OMAN POLYPROPYLENE. Contractor: LG/GS Engineering & Construction Korea. Main Client: Oman Polypropylene Oman. • Power Line Connection (OHL) Between Oman (Al Wasit) and UAE (Al Ain) and 220 KV Associated Substations. Client: Ministry of Housing Electricity & Water. • Mukhizna Power Station Plant 240 MW. J/V BHEl. Client: Petroleum Development of OMAN. • Sohar Aluminum power plant at Sohar Port Area Client: Alstom Power Services France. • OOCEP Project Abu Tabul Client Oman Oil • OOCEP Project Musandam Client Oman Oil • Amal Power Plant Client: Petroleum Development of OMAN. • Rabab Harweel Power plant Client: Petroleum Development of OMAN. Computer Skills: Operating Systems • Dos 6.2 • Windows 3.1/ 95/98/Me • Windows NT 4.0 Server/ Workstation • Windows 2000 Server/Professional/xp/win7 Tools • Microsoft Office 95/97/2000/2003/2007/2010 • HTML & FrontPage • Print Artist Hardware & Software Troubleshooting • Assembling & troubleshooting of Computer Hardware. • Internet Configuration and Troubleshooting. • Windows 95, NT, 98, me, 2000, XP, win7, win8 installation, configuration, maintenance and troubleshooting. Computer Networks • Installation and troubleshooting of Windows 9X Windows NT, Windows 2000, and Windows XP, win7, win8 in a Local Area Network. Personal Skills:- • Strong communication and interpersonal skills. • Ability to work independently as well as in team environment. • Ability to tackle new challenges. • Strong leadership qualities. LANGUAGE KNOWN: • English- Expert. • Arabic- Expert. • Urdu- Expert. • Punjabi-Expert.
- 5. DECLARATION: I hereby declare that the above written particulars are true to the best of my knowledge and belief. Yours truly, Ghulam Murtaza.
- 6. DECLARATION: I hereby declare that the above written particulars are true to the best of my knowledge and belief. Yours truly, Ghulam Murtaza.