Stamper Resume 3
- 1. ROBERT STAMPER 34759 Bainbridge Road North Ridgeville, Ohio 44039 Cell: 440-506-1829 rstamper@oh.rr.com Objective: To secure employment utilizing my skills and abilities in Information Technology. Summary ofQualifications: Excellent reputation for dependability, punctuality, and conscientiousness. Strong attention to detail, strong ability to multitask, strong ability to prioritize workload, and handle a fast pace environment. 15 years experience and expertise in computer repairs. Strong customer service skills, tremendous communications, abilities to follow instructions, mentorship, complete projects in a timely and efficient manner. Technical Skills: Linux Redhat Windows Server 2003 Cisco Routers Web design Microsoft Office Suite Adobe Photoshop Data entry Windows XP Network /Computer Windows server 2008 Windows 7 Emergitech systems Windows server 2012 Active Directory Computer Upgrades/Repairs Microsoft Windows Server Wireless Security Network Printers Networking/Routers/ IP Addressing Ohio Leads Webex Computer trouble shooting Desktop support Professional Experience: City of Medina April 2013 - Present 132 North Elmwood Ave. Medina, Ohio 44256 Network Engineer city of Medina and Police department Information Technology Abilities to diagnose, troubleshoot, and repair hardware and software. Proficient in Microsoft applications. Provided desktop support to clients supporting XP, Vista, Windows 7 using phone and remote access using team viewer. Suggested upgrades and different types of hardware for clients wanting to upgrade their systems cases mother boards hard drives CPUs and installed all of these for my clients. Administered and worked with windows servers 2003 and 2008 along with server 2012 Administered servers using Linux and Ubuntu
- 2. Set up VOIP programs for offices Set up all the computers and network system throughout the city including Fire and EMS and 911 system. Essential Functions: 1. Maintains and repairs computer hardware. 2. Remains current on computer repair and maintenance requirements. 3. Provides software support, both technical and application. 4. Operates as an integral member of the Medina County technology team and assigned organizations technology team. 5. Conducts oneself in a professional manner. 6. Participates/assists in staff development and training programs. 7. Interacts with end-users and assists in end-user development. 8. Operates in a limited supervised environment. 9. Implements an organized, internal computer repair and maintenance program. 10. Demonstrates ability to administer a network. And working with servers within the City of Medina. 11. Provides advanced software support, both technical and application. 12. Recommends appropriate hardware and software. 13. Functions as a project team leader. 14. Seeks opportunities to improve skills and grow professionally. 15. Attends and actively participates in all required/assigned training sessions, meetings, and other responsibilities. 16. Contently working with Vendors and placing orders for the city of Medina. 17. Special requirements for training for police and fire software along with extensive background checks. Stamper Enterprises: March 2007 present North Ridgeville, OH Computer Tech/Owner Abilities to diagnose, troubleshoot, and repair hardware and software. Proficient in Microsoft applications.
- 3. Provided desktop support to clients supporting XP, Vista, Windows 7 using phone and remote access using team viewer. Suggested upgrades and different types of hardware for clients wanting to upgrade their systems cases mother boards hard drives CPUs and installed all of these for my clients. Answered technical questions regarding software and hardware products, at clients home and businesses, resolving system issues. Built custom desktops for myself and clients, suggesting type of case, case fans, recommending motherboard brands, memory, power supply, CD and DVD ROMS, CPU, heat sink and fan, round IDE cables, and hard drive(s). Recommended peripheral hardware and printers. Administered and worked with windows servers 2003 and 2008 Administered servers using Linux and Ubuntu Set up VOIP programs for small offices Set up all the computers and network system for new business Hyland Software: September 2012 December 2012 Westlake, Ohio Associate imaging specialist Index patient records from hospitals and doctor offices Reported errors found in patient information Accurately and efficiently prepare documents, and perform scanning, filming, and indexing services for customers Gain basic knowledge of the Scanning OnBase features that are utilized Gain basic knowledge of scanning and filming equipment that is utilized Utilize the internal OnBase system, Scanning equipment, or film equipment and suggest new, innovative ways to make Hyland's imaging services more efficient Acuative Corporation: December 2010 August 2011 Strongsville, OH Tier 2 Representative Responsible for computer software applications, fixing and repairing computers, networking computers, set up of programs, training, and completing projects. Open trouble tickets for clients and route them to our techs that were out in the field. Did this for all of United States and some of the United Kingdom as well. Answered questions for clients and techs about hardware and software issues along with Cisco router trouble shooting and configuration. Opened Trouble tickets for US military bases and routed techs with proper security clearance to job site and help config or trouble shoot there routers. Remote troubleshooting. Various administrative tasks William Dauch Concrete Company Inc. May 2004 September 2007 Norwalk, OH
- 4. Truck Driver Delivery driver of cement to customers in NE-Ohio. Customer Services, invoicing, and maintenance of cement trucks. Worked on the daily operation of keeping the cement plant clean and up to date. Over Road Truck Driver: 2001-2004 Truck Driver North Ridgeville, OH Professional truck driver. Owner and operator of expedited freight business. Hauled freight all over the United States and Canada South Amherst Police Department: 1999-2001 South Amherst, OH Police Officer Responsible for safety of citizens in community. Patrol, reporting, emergency management, problems solve, and community services. Education/Training: ITT Technical Institute: Associates Degree of Applied Science Major: Computer Network Systems Honor Student GPA 3.15 Cleveland Heights Police Department: Ohio Peace Officers Training North Ridgeville High School: Graduate 1988 References: Roy Reith 440-465-0135 Mark Wilson 440-773-5222 Eileen Lake 419-322-0307 LT. Juncker 440-326-1320 Laureen Wilson 330-722-9077