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NemacolinWoodlands Resort & Spa Amenity Analysis
Project TeamBackgroundBackgroundJohnathanKullmanJoseph NachinsonGraduate of Purdue University
2 yrs experience as a civil engineer at TranSystems
Designing and implementation of transportation projects
Provided support to management team in maintaining clientele relations
Graduate of West Virgina University
2 yrs. experience in banking at Bank of New York Mellon:
Managed billion dollar corporate trust and pension fund accounts
Preformed security/derivate trades daily BackgroundBackgroundRahulNihalaniJan SchlichenmaierGraduate of NIRMA Institute of Technology, India
2 yrs experience as technical consultant at Cognizant Technology Solutions
Off-shore teamlead for ERP Peoplesoft
Software configuration manager
Graduate of European Business School  Oestrich-Winkel, Germany
2 yrs experience as strategic consultant at Geode Advisory, London
FMCG
Aerospace & Defense2
Resort OverviewSituated on 3,000 acres, in Fayette County, PALocated Approx. 70 Miles SE of Pittsburgh  1.5 Hrs driving timeOwned and operated privately by founder of 84 Lumber, Joe HardyFeatures a total of 335 luxurious guestrooms ; hotel suites, townhomes, & private residencesAAA Five-Diamond hotel Falling Rock and restaurant LatrecHost of resort amenities, lodging, and dining options     $53M in 2008 Revenue3PittsburghNemacolin WoodlandsChateau Lafayette -  124 European inspired guest rooms
Strategy Project Overview4ObjectiveDevelop a structured methodology to optimize the strategic management of amenities, specifically to optimize overall profitabilityOverarching objective is to determine current resort amenities that will continue to generate room occupancy ScopeProfitability analysis per amenity
Traffic analyses per amenity
Attractiveness analysis per amenityApproachPhase I  Project Kick-off, Establish the Baseline
Phase II  Detailed Analysis
Phase III  Consolidate Findings & Present RecommendationsExecutive Summary5Financial analysis has determined that off-road driving and wildlife have the highest operating loss  from 2006-2008Our survey revealed that wildlife is only moderately attractive and off-road driving fairly unattractive to customers   Equestrian and off-road driving are the overall poorest performing amenities and therefore yield the highest potential for cost savingsThe combined cost savings for wildlife and off-road driving are expected to generate an annual increase $140,000 in the bottom line
Agenda6ChallengesSituationData Mining & SurveyAnalysisRecommendations
List of Analyzed AmenitiesChallengesSituationData MiningAnalysisRecommendations

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Nemacolin Woodlands Resort Client Presentation

  • 1. NemacolinWoodlands Resort & Spa Amenity Analysis
  • 3. 2 yrs experience as a civil engineer at TranSystems
  • 4. Designing and implementation of transportation projects
  • 5. Provided support to management team in maintaining clientele relations
  • 6. Graduate of West Virgina University
  • 7. 2 yrs. experience in banking at Bank of New York Mellon:
  • 8. Managed billion dollar corporate trust and pension fund accounts
  • 9. Preformed security/derivate trades daily BackgroundBackgroundRahulNihalaniJan SchlichenmaierGraduate of NIRMA Institute of Technology, India
  • 10. 2 yrs experience as technical consultant at Cognizant Technology Solutions
  • 11. Off-shore teamlead for ERP Peoplesoft
  • 13. Graduate of European Business School Oestrich-Winkel, Germany
  • 14. 2 yrs experience as strategic consultant at Geode Advisory, London
  • 15. FMCG
  • 17. Resort OverviewSituated on 3,000 acres, in Fayette County, PALocated Approx. 70 Miles SE of Pittsburgh 1.5 Hrs driving timeOwned and operated privately by founder of 84 Lumber, Joe HardyFeatures a total of 335 luxurious guestrooms ; hotel suites, townhomes, & private residencesAAA Five-Diamond hotel Falling Rock and restaurant LatrecHost of resort amenities, lodging, and dining options $53M in 2008 Revenue3PittsburghNemacolin WoodlandsChateau Lafayette - 124 European inspired guest rooms
  • 18. Strategy Project Overview4ObjectiveDevelop a structured methodology to optimize the strategic management of amenities, specifically to optimize overall profitabilityOverarching objective is to determine current resort amenities that will continue to generate room occupancy ScopeProfitability analysis per amenity
  • 20. Attractiveness analysis per amenityApproachPhase I Project Kick-off, Establish the Baseline
  • 21. Phase II Detailed Analysis
  • 22. Phase III Consolidate Findings & Present RecommendationsExecutive Summary5Financial analysis has determined that off-road driving and wildlife have the highest operating loss from 2006-2008Our survey revealed that wildlife is only moderately attractive and off-road driving fairly unattractive to customers Equestrian and off-road driving are the overall poorest performing amenities and therefore yield the highest potential for cost savingsThe combined cost savings for wildlife and off-road driving are expected to generate an annual increase $140,000 in the bottom line
  • 23. Agenda6ChallengesSituationData Mining & SurveyAnalysisRecommendations
  • 24. List of Analyzed AmenitiesChallengesSituationData MiningAnalysisRecommendations
  • 25. Cash fromOperations in Year 20088ChallengesSituationData MiningAnalysisRecommendationsCash from operations is positive for the majority of the amenities
  • 26. Loss per Amenity for the Year 20089ChallengesSituationData Mining & SurveyAnalysisRecommendationsWildlife & Off-road Driving account for about 65% of the overall cash loss from operations
  • 27. Cash fromOperationsfor 2006 - 200810ChallengesSituationData Mining & SurveyAnalysisRecommendations84 LumberGolf TournamentCash fromoperationsshows an inconsistentpatternforsomeamenities over the last 3 years
  • 28. Cash from Operations per Season 200811Generates cash*ChallengesSituationData Mining & SurveyAnalysisRecommendations**Loses cashGenerates cashLoses cashCash generated from operations shows clear cyclicality over the course of a calendar year* Winter (November March)**Summer (April October)
  • 29. Profit ($) vs. Profit Margin (%) in 200812Profit Margin (%)Profit ($)ChallengesSituationData Mining & SurveyAnalysisRecommendations
  • 30. The financial analysis raises some complications that need to be resolved13Most amenities are subject to seasonalityUnprofitable amenities might drive traffic in overnight staysChallengesSituationData Mining & SurveyAnalysisRecommendationsThere is no measurement in place to capture traffic data by customer type and lodging facilityOutsourcing and/or contracting is not part of Nemacolins company culture
  • 31. Market survey to determine amenity attractiveness14ObjectiveIdentify amenities that are attractive to different types of transient customers and thus generate room occupancyScopeSample of 108 of 650 originally sent out questionnaires (17% response rate)
  • 32. All respondents classified as either adults (no children on stay) or families & by annual household income level
  • 33. Ranking of the attractiveness of Nemacolins amenities on an ordinal scale from 1-14ChallengesSituationData Mining & SurveyAnalysisRecommendationsMethodologyApproval of questionnaire by marketing professor specialized in the field of market research
  • 34. After elimination of incomplete/incorrectly filled out questionnaires, results were generated by comparing the means of each amenity
  • 35. Overall result generated by applying different weightings based on the underlying structure of Nemacolins current customer base Sample Survey Question15ChallengesSituationData Mining & SurveyAnalysisRecommendations
  • 37. Evaluation Framework17Optimized Amenity PortfolioWildlifeOff-road DrivingChallengesSituationData Mining & SurveyAnalysisRecommendationsIncrease in Bottom Line through Cost Reductions
  • 38. Consolidated Findings of Financial, Traffic and Attractiveness Analysis18ChallengesSituationData Mining & SurveyAnalysisRecommendations
  • 39. Operational Profitability Threshold19ChallengesSituationData Mining & SurveyAnalysisRecommendationsWildlife and off-road driving are below the operational profitability threshold level
  • 40. Baseline Assumptions for Recommendations20Equestrian using 22 horses was not being utilized a 100%We consulted with a horse farm in western Pennsylvania to compute cost saving numbersSituationChallengesSituationData Mining & SurveyAnalysisRecommendationsVehicle maintenance costs were included in the profit analysis for off-road drivingOur recommendation for off-road driving is based on a company which offers a similar amenity
  • 41. Potential Equestrian Cost Saving Scenarios21Current SituationDownsizingOutsourcingHorses221010Revenues$ 178,884$ 130,560$ 130,560ChallengesSituationData Mining & SurveyAnalysisRecommendations$ 152,904Costs$ 259,272$ 104,084Profit/Loss$ - 80,388$ -22,344$ 25,476inherentFeasibilityquick, simplecomplex
  • 42. Potential Off-road Driving Cost Saving Scenarios22Current SituationCease OperationPersonal VehiclesOnlyRevenues$ 301,448$ 0$ 60,290$ 0Costs$ 358,698$ 35,870ChallengesSituationData Mining & SurveyAnalysisRecommendationsProfit/Loss$ - 57,250 $ 0$ 24,420sweeping but promptinherentFeasibilityquick, simple
  • 43. Consolidated Recommendation23RevenuesProfit / LossCostsChallengesSituationData Mining & SurveyAnalysisRecommendationsConsolidated Statement ofActivitiesTotal change in revenue $ -289,482Total change in costs $ -429,196Change in Net Income $ 139,714
  • 44. 24Q&A