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- 1. SHEILA KUNAKA 973-517-5663 sheilakun@gmail.com Professional Summary Responsible Office/Administrative Assistant who works well with office software programs, including spreadsheets, databases, word processing and graphic presentation software and have knowledge of Book-keeping and Accounting principles. Skills An organised approach and excellent time management skills. Good communication skills. The ability to work well as part of a team. Computer literacy and good keyboard skills A good level of English spelling and grammar. Good numeracy skills. Accuracy and attention to detail. The ability to use own initiative. Ability to manage multi-line phone system. Experience Melaleuca Co. Marketing Assistant /Office Assistant May 2015 to date Recruits new customers and data all the relevant information into Excel Database. Explain how Melaleuca works. Order products online. Do Tests online. Printing and scanning documents for safe keeping when needed. Market Melaleuca products for the success of the company. Help clients with filling in all the necessary forms. Experience in pulling employee files from the database. Pitech Services Office Assistant January 2011 March 2015 Organized and maintained file records and databases. Made photocopies of correspondence, documents, and other printed matter. Prepared and distributed invoices to bill clients or pay account expenses. Was responsible for basic book-keeping, accounts receivable/payable and kept records of all invoices. Used computers for various applications, such as database management and word processing. Answered telephones and gave information to callers, took messages, transferred calls to appropriate individuals. Created, maintained, and entered information into databases using excel. Established and maintain automated and manual filing systems Operated office equipment such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctioned. Greeted visitors or callers and handled their inquiries, directed them to the appropriate persons according to their needs. Located and attached appropriate files to incoming correspondence requiring replies. Operated electronic mail systems and coordinated the flow of information Opened, read, routed, and distributed incoming mail or other materials and answered routine letters. Conducted searches to find needed information, using such sources as the Internet.
- 2. SHEILA KUNAKA 973-517-5663 sheilakun@gmail.com Learned to operate new office technologies as they were developed and implemented. International Youth Organization Administrative Assistant (Volunteer) October 2009 - November 2010 Organized files and collected data to be entered into the computer. Analyzed the data for errors. Reported problems with the data. Accurately entered information into various computer programs. Kept sensitive customer or company information confidential. Operated web based applications as needed. Verified, entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Maintained operations by following policies and procedures; reporting needed changes. Contributed to team effort by accomplishing related results as needed. United Nations Industrial Development Organization (UNIDO) March 1994 June 2005 Administrative Assistant Provided administrative/secretarial support for the department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries. Operated electronic mail systems and coordinated the flow of information internally or with other organizations. Served as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems. Sorted, reviewed, screened and distributed incoming and outgoing mail. Prepared, composed and ensured timely responses to a variety of routine written inquiries. Kept a database of all United Nations and Government officials and members of the diplomatic corps in excel. Scheduled resources such as people, meetings, appointments, rooms and equipment. Served as the UNIDO focal point for all Shipping and Transportation requirements thereby dealing extensively with shipping and transportation companies. Procured equipment for the department and project sites following up on all custom clearance procedures. Kept confidential files as well as up-to-date policy and management files. Operated personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies. Established, maintained, and updated files, databases, records, and other documents. Developed and maintained data, and performed routine analyses and calculations in the processing of data for recurring internal reports. Coordinated and performed a range of staff as well as operational support activities for the unit.
- 3. SHEILA KUNAKA 973-517-5663 sheilakun@gmail.com Prepared presentations, reports, spreadsheets and other documents. Prepared, transcribed, composed, typed, edited, and distributed agendas and minutes of meetings. Made travel arrangements for departmental staff and provided general support to visitors including confirming their flights. Education High School Diploma + Certificates on the following: Advanced Microsoft Office Word, Excel, PowerPoint Advanced Typewriting Bookkeeping and Accounting Time Management Project Management