Ikole Lambert has over 3 years of experience as a manager and crew member in quick service restaurants, with a focus on developing employees, ensuring excellent customer service, and controlling costs and inventory. She supervised teams of 18-20 employees as a manager, generating $1.4M in annual sales. Her areas of expertise include hiring, training, supervision, problem solving, communication, and budget control. She holds a Bachelor's degree in English Studies-Professional Writing from Fitchburg State University, graduating magna cum laude in 2014.