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Office Etiquette
or
Office Manners

What behavior does
workplace include?
The way you relate to your co workers
Your behaviors while at works
How you Communicate with your Boss, Your
seniors, Your juniors, your colleague
What you wear
What else ?

What will be discuss?
Work place “Do’s” & �ٴǲ�’t’s
Telephone Etiquettes
Office Etiquettes
Email Etiquettes

Work place
“Do’s” & �ٴǲ�’t’s

“Do’s”
Be on time First impressions are important!
Wear appropriate office attire, shoes, socks etc..
Show respect for each others workspace.
Knock before entering, Show appreciation for the
slightest courtesies extended to you
Say, “Please; Thank you; You’re welcome”, as part of
your everyday courtesy
Try to learn from Others Always participate In all
Activity and Appreciate to co others for good thing

Be helpful and
co-operative
with each other
Sp. Working in
Team

Do’s
 If your boss criticizes your work, enquire about what precisely is wrong
with it. Consider the comments, discuss them
 Keep your work area tidy. Try not to be messy
 Make new employees feel welcome and comfortable around you. Don't
be a busy-body
 Always be particularly respectful to those older than yourself even if they
are junior to you in position.
 Your elders are generally more mature in judgment and life’s experiences
and this deserves your respect in the workplace.
 Practice good manners and office etiquette at every opportunity; even in
the toilet
 Office Kitchen Etiquette

Pay attention to
the proceedings
quietly.
1. Check time continuously, 2.
Check Mobile,
3. See here n there
4. Yawning
5. Sleepy

�ٴǲ�’t’s
Chewing gum and popping
bubble gum in the presence of
co-workers is neither cool nor
dignified Never do it whilst talking
to anyone
Do not interrupt another speaker

1. Don’t gossip about
any
co-worker’s private
life
2. Avoid negative
comments or abuse
word about a co-
worker’s dress or
appearance etc…

Do not cough or sneeze in anyone's
direction. Use a tissue, if possible, to
contain the germs and then say
"Excuse me“

�ٴǲ�’t’s
Don’t argue/ Excuse with the boss, Manager, TL ,Senior
If there is conflict, do not get personal in your remarks
Do not leave the meeting until it is closed by the chairperson
Don't Say “NO”
Do not speak or play Music loudly
Don’t ask cross question
Don’t take much time for Lunch
Do not use of social Media
Don’t advice to your Boss
Don’t say, “Its not my work”

Don’t read
other’s
Email,
chat etc..

Never blame
someone else
Take
responsibility for
your mistakes,
apologies and
about correcting
the mistakes

1. Do not use your
cell phone at work
place
2. ‘Mute’ your cell
phone in the office.
3. No fancy
ring tones
Do not take personal
personal call or
Chatting very often

Don’t hover around
while waiting for a
co-worker to get
off the phone.
Leave a note for
them to call you or
return later.

While talking with Client:
 Address the Caller Properly by his or her title. (i.e.
Good morning Mr. /Ms. XYZ
Use your normal tone of voice when answering a
call
Do not eat or drink while you are on telephone
duty
Do not use slang words or Poor Language.
 Listen to the Caller and what they have to say
before answering

Office Etiquettes
Employee should come first before Boss in mitting room
Should not seat before your Boss
Start talking with “Good Morning/evening”
Prepare a brief detail of the topic before mitting
Always give an answer whenever anybody ask a Question to you.
Say “Sorry Sir/Ma’am, but No Idea” if you don’t know answer
Always use proper word for an Answer with Respect (Avoid yup,
nope, GM, GN,GE etc...)
Be confident but don’t over confident
To the post Answer avoid descriptive

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Office etiquette

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