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Olga Jacobs Resume
- 1. OLGA JACOBS SENIOR INTELLIGENCE ANALYST / SQUADRON LEADER / DESK OFFICER (COUNTRY ADVISOR) Currently returning to the workforce following a break to raise a young family VALUES STRENGTHS INTERESTS Jan 99 – Mar 06 SOUTH AFRICAN NATIONAL DEFENCE FORCE Senior Intelligence Analyst / Desk Officer  Worked in various senior intelligence roles with the South African National Defence Force (SANDF).  Promoted to Major on the strength of my leadership skills, intelligence expertise and consistent strongly operational performance.  Worked in various Desk Officer roles within a high level headquarters with oversight of Defence operations nationally, taking up a position in the Directorate General of Intelligence.  Worked in various portfolios, including the North, East, West and Central Africa desks.  Analysed areas of interest, composed intelligence products, produced country handbooks and developed pre-deployment briefs.  Assessed business intelligence focused on global security, terrorism, military capabilities and political impact on strategic national interests.  Delivered intelligence products and services to inform customers of military activities at home and overseas with a view to making fully informed decisions on business readiness, strategic policy, operational planning, foreign policy and tactical activities.  Managed all aspects of the business intelligence cycle, including directing collection activities, managing research initiatives and analysing information from multiple sources.  Published reports on high level intelligence topics for staff at all levels across Defence globally.  Produced all manner of strategic, operational and tactical intelligence reports for a diverse clientele including Board level executives within Defence, the President and Cabinet.  Supplied business intelligence across a range of sea, air and land operations.  Researched and compared domestic and foreign capabilities.  Used a broad range of complex and classified information systems and intelligence tools. Jan 00 Mar 02 DEFENCE INTELLIGENCE OPERATIONS PA to the Chief Director Intelligence Processing (Major General) 13 Colgoola Brace Bassendean, WA, 6054 jacobs.olga@gmail.com 0439 878 649 Australian Citizen  Over 10 years’ work experience  Managed closeknit teams  Intelligence operations  Office management  Personal Assistant functions  Counter-intelligence service  Fluent in English & Afrikaans  Held a Security Clearance  Operational planning advice PROFESSIONAL EXPERIENCE  Teamwork  Customer focus  Community mindedness  Lead by example  Likeable & approachable  Large capacity for work  Resourceful & insightful  Keen analytical mind  Current affairs  Reading & writing  Personal fitness  Yoga
- 2.  Worked as the Aide de Camp, with functional responsibilities encompassing office management, human resources and executive assistant support.  Supervised a closeknit team, with oversight of work allocation, performance management and personnel administration.  Managed the Chief Director’s diary during overseas tours, organising high-level meetings, appointments and travel.  Maintained working files on current issues and prepared agendas, reports, minutes, correspondence and other written material.  Made executive decisions on management of day to day operations relating to the portfolio.  Frequently liaised with senior executives at the Board level, Defence contractors and government officials at the State level.  Developed a solid understanding of current affairs as they relate to business interests.  Assisted in the management of operational activities nationally, providing advice to stakeholders and responding to requests for information.  Maintained all office systems, including filing systems, databases, confidential records, operational plans, contact lists, operating procedures and emergency procedures.  Responsible for the integration of all intelligence products across Directorates. Feb 98 – Dec 99 SANDF DIRECTORATE OF OPERATIONAL INTELLIGENCE – Organised Crime Advisor. Worked on the Organised Crime desk. Liaised with regional security and police task forces to monitor and produce intelligence on criminal groups. Authored strategic level briefings for the President of South Africa. Developed a range of skills that are directly transferable to any employer, including strategic planning, operations management, risk management, personnel administration, teamwork, leadership development, problem solving, interpersonal, communication, conflict resolution, organisational, customer service and management reporting skills. Feb 96 – Jan 98 SANDF COUNTER-INTELLIGENCE – Strategic Counter-Intelligence Advisor. Undertook and intensive training program and later took up a role focused on the monitoring and evaluation of regional threats, including Foreign Intelligence Services. Responsible for stakeholder liaison, research and analysis, reporting, technical advice, quality assurance, personnel administration, compliance and corporate governance. Vetted a broad spectrum of strategic and operational intelligence reports and summaries, prioritising material for presentation to executive decision makers. Gained significant exposure to public speaking and presentation to staff at all levels from line staff to Board members. Provided intelligence support to analytical staff, ensuring they received timely and relevant current intelligence. Leadership Throughout my career I have been privileged to exercise leadership of multi-skilled teams across a range of business functions. My role as leader encompassed responsibility for the performance, development and administration of diverse teams, and involved working under pressure to meet deadlines in challenging circumstances. I have worked in appointments where I was regularly required to make independent assessments and decisions. Commercial Acumen Management experience gained across a range of Defence businesses has allowed me to develop strong all-round leadership, strategy and execution skills. The development of my general business skills has been refined in busy work environments where it was necessary to adapt readily to changes in technology. I have been directly responsible for communicating the business plan to the team, developing strategies for achieving business goals and monitoring results against key performance indicators to ensure plans were being achieved. WORK COMPETENCIES OTHER APPOINTMENTS
- 3. Teamwork & Interpersonal In all appointments, I have been required to act as both leader and team member. These experiences have deepened my awareness of group dynamics and methods of dealing with conflict. The ability to work both as a member of a team and autonomously is essential in an organisation with the many semi-independent and inter-dependent units that Defence has. I have worked in teams of varying size and have always enjoyed a good rapport with them, both at work and socially. Communication Skills As a manager with the South African National Defence Force, both my written and spoken communication skills are required to be of a very good standard. I have developed an ability to communicate effectively on a wide variety of topics. In addition, I have been trained in report writing and delivering presentations in many settings. I have also undertaken training in presentation skills, negotiation skills and listening skills for customer service. Resource Management My managerial experience in Defence has given me an excellent opportunity to develop skills in the area of Human Resource Management. I was trained and have experience in succession planning, career development, personnel administration, recruitment and selection. In addition to formal qualifications in resource management gained through numerous management and promotion courses, I have extensive practical experience in managing physical resources. ï‚· Bachelor of Arts (Human Science) ï‚· Defence Intelligence Orientation Course ï‚· Advanced Intelligence Course ï‚· Advanced Counter-Intelligence Course ï‚· Microsoft Word, Excel and PowerPoint ï‚· First Aid Training (Defence) ï‚· Drivers Licence ï‚· Promotion course - planning, leadership, business management, staff writing ï‚· Promotion course - training, interpersonal skills, communication skills ï‚· Promotion course - resource management, OHS, risk management ï‚· Promotion course - coaching, performance appraisal, counselling ï‚· Working With Privacy ï‚· Equity and Diversity Awareness ï‚· Occupational Health and Safety Awareness ï‚· Fraud and Ethics Awareness ï‚· Security Awareness ï‚· Suicide Awareness and Prevention ï‚· Alcohol and Drug Awareness SKILLS, QUALIFICATIONS & EXPERIENCE