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- 1. V.Prakash Kumar New NO.C/7,A.GS Colony, Nanganallur, Mail - vpk2000in@yahoo.com Chennai 600 061. Mobile +919710354385 India +918754133085 Career Objective Looking for a challenging career in Information Technology with adequate opportunities and environment to draw upon my knowledge, experience and clear strengths to mutual benefits in the areas of Wintel Support. TECHNICAL ENVIRONMENT HARDWARE Intel Based Systems, PC Pentium,, Dell and Linksys Switches(24 & 48),Wireless access point,,Zywall Firewall (Content filtering) SERVERS Dell Power Edge 1900(Intel E5345 Xeon 2.33 Ghz with 4 GB Ram) OPERATING SYSTEM Windows NT 4.0 Server/Workstation, Windows 2003 Server,Windows 2000 professional, Windows XP Professional, Windows 7 and Vista,Windows 95/98, MS - DOS 6.22. PROTOCOLS & NWTWORKS TCP / IP, DHCP, NetBIOS, SMTP, POP3, Ethernet and Token Ring networks. WEB TECHNOLOGIES WINPROXY Server, Analog Proxy and 602 Lansuite Proxy Softwares FILE SYSTEM FAT32, NTFS, Working Experience Accurate Logistics Pvt Ltd., working client for Larsen and Toubro Limited Chennai (December 2011 Till date) Responsible for Desktop issue hardware and software. Responsible for licensed software updation in server, like Autodesk, Bentley and other Softwares. Through remote software Dameware rectifying system, software and license issues. Video conference connecting multi and presentation. Responsible for New pc and laptop distribution. Managing users and groups in AD Managing in DHCP Managing print and application servers. According user request through help desk troubleshooting and software installation.
- 2. Systel Information Technologies - (May 2010 Till date) Responsible for New pc installation and software packages Responsible for vendors followup Responsible for maintain morethan 50 computers and users problems Responsible for troubleshooting the networking problems Responsible for intallation of operating systems all windows versions Responsible for device drivers and hardware components Responsible for configuration of printer, Adsl modem and scanner Resonsible for setting of small & medium sized networks with bus & star topology Leather Crafts India Limited ( Mahindra World City ) (Nov2008 April 2010) Roles and Responsibilities: Responsible for servicing computers. Installation, configuration and troubleshooting of,Desktop,Laptops,Printers, Wireless,scanners, CCTV,Access control (Biometric & Card reader)Video conference,Antivirus,Backup etc. I was involved in assembling new systems,Active Directory creation, user,GPO and Backup General datas &Pst files , I am maintaining third party mail server software . I have experience in fixed lens CCTV Closed Circuit Television security systems and I have responsible to take backup day to day recorded cctv systems. Vendors follows up and co-ordination, Maintained log book & Surveillance Report. Worked on DVRS (Digital Video Recorder) Trouble shootings. GCM Technologies T.Nagar Chennai Tamilnadu (Feb 2000 - Aug 2008) Hardware Engineer and Service Manager Roles and Responsibilities: Training given for entire team how to do assembling new computers, printer installation, Wireless configuration and network. Explaining about various types of AMCs to the Customers. Any peripherals problems in customers place, warranty issue and replacement, follow up the Vendor to get replacement and communicate to the customer to the right time and date. Payment follow up from the customers Taking care for both the ends customers satisfaction and service engineers As a Service Manager, I have the additional responsibility of establishing a customer base.
- 3. Responsible for Installation, Configuring, Administering and troubleshooting of Networking Peer to Peer connectivity, Network Printing, windows for workgroups, Installation of Multimedia Kits. Coordinating with other corporate helpdesk and external agencies I have experience in wireless and ADSL modems Any new product introducing in the market I can learn and explain to my team Client - Hanmer and Partners communication Pvt Ltd As a Service Manager in GCM Technologies I am responsible for sale computers, Maintaining AMC Clients, Marketing, Accounts , cabling, Server and client installation As a Service Manager in GCM Technologies I am maintaining service Team with 25 service engineers to maintain computers, printers ,network & ups AIRA Computers: Service Engineer (Feb96 to Dec97) Client :Hotel Peninsula As a Senior Service Engineer in Aira Computers I was worked as a residential engineer to take responsible of Hotel Peninsula computer peripherals, Installation, configuration and troubleshooting of printers, scanners, etc. I was involved in assembling new systems and setting up. Installation and setting up Internet and proxy server. (Using Dial up adapter and TCP/IP protocol) Installation and configuration of modems AIRA Computers As a Service Engineer in Aira Computers, I was responsible for Installation, Configuration, Troubleshooting and Optimization. I was also holding responsibility for training user and Co-ordination with MIS for their day-to-day backups. Attending to Customer Calls, troubleshooting hardware and network, pre and post sales support with a team of 3 members, Onsite and telephone support to customers. Installation of various software, interacting with various vendors dealing with software and hardware. Educational Qualification Bachelor of arts in Defence studies Diploma In Hardware Engineering
- 4. Masters Diploma In Networking And Telecommunications Professional Education-Microsoft Certified Engineer 2003 (Feb to March 2008) Personal Information Date of Birth : 18.12.1971 Marital Status: Married Nationality : Indian Hobbies - Playing cricket of my club, Playing badminton Passport No : A2903396 Validity Till : 23.02.2017