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rahulbritindia2014@rediffmail.com PH: +91 8090201686
RESUME
E- 620 Ashray Eldeco Udyan II
Raibareli Road,
Lucknow-226025
Mob No.: 8090201686, 9335473920
E-mail: rahulbritindia2014@rediffmail.com Rahul Kushwaha
OBJECTIVE
To attain professional competence and strive always to work in an organization which offers Sample Opportunity for
professional as well as personal growth and development.
EDUCATIONAL QUALIFICATION
EDUCATION
YEAR OF
PASSING
COLLEGE/SCHOOL UNIVERSITY/BOARD PERCENTAGE
B.A 2008-2011 KANPUR UNIVERSITY KANPUR UNIVERSITY 43.5%
H.S.C 2006 N.P.I.C U.P.Board 57.8%
S.S.C 2004 BRIGH START CONVENT U.P.Board 47.5%
Professional Qualification
Diploma in 2 years Professional Network & Hardware and server 2k8 (JCHNP) from Jetking Institute, Dwarka, New
Delhi
TECHNICAL SUPPORT EXECUTIVE (EDP DEPT.)
Career Objective: To serve in a reputed organization at a responsible and challenging position, where I can upgrade my
knowledge and skills.
TOTAL WORKING EXPERIENCE Total Experience 5 + Years
Britannia Industries Ltd.
Technical Support Executive
Oct 2010 to till date
Company Profile: Britannia industries Ltd is the biggest FMCG Company in India. It has more than 3000
Distributors in All over India.
Job Profile
 EDP Handling Uttar Pradesh, Uttaranchal (460Distributor) by Travelling and Remote Control with Udaan Software.
 Supporting all Reports,Hardware and Network problems.
 Application Installation and configuration of all software Related to Company at Distributors point.
 EDP Up gradation of new version at Aws point and regular training to Aws/users about new version/featurs etc
 Registering the calls received from Aws/sales team on all secondary sales Application in CAMS.
 Assigning the calls to next level and follow up with them to resolve the same at earliest.
 Guiding sales team for clarification if any, in any process secondary sales Application.
 Up gradation of new version at Aws point and regular training to Aws / users about new version /features etc.
 Focus on high priority EDP Calls of Aws, by connecting Online with AWs Desktop.
 Closing the calls in CAMS once it is resolved and closely monitor the pending calls and taking action to close the same.
 Assigning the calls to next level and follow up with them to resolve the same at earliest
 Database Management and installation (Backup, restore, SQL query, Database Management).
 Guiding Sales Team, for clarification if any process Secondary Sales Applications.
rahulbritindia2014@rediffmail.com PH: +91 8090201686
CURRENT WORK RECORD
Company Name: Britannia Industries Ltd.
Designation: Technical Support Executive.
Oct 2010 to till date.
PREVIOUS WORK RECORD
Idea cellular.
Activation executive
From March 2009 to September 2010
Job Profile
 Computer Assembling,installation,networking & troubleshooting, SQL, Database Manage, Software
Troubleshooting,
KEY RESPONSIBILITIES
All Kinds of Assembling, Installations, Network cabling, Mysql, Sql enterprises data base knowledge, Troubleshooting,
Costumer Support, Server 2k8.
STRENGTH
Humble, Polite, Punctual, Honest and Hard working, Good learner
PERSONAL PROFILE:
Fathers Name : Shri. L.S. Kushwaha
Date of Birth : 17th Sep 1989
Marital Status : Married
Nationality : Indian
Religion : Hindu
Sex : Male
Language Known : Hindi & English
Declaration:
I here hereby declare that the above mentioned information is true to the best of my knowledge and belief.
Place: Lucknow
Date: (Rahul Kushwaha)

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RAHUL_KUSHWAHA_FOR_IT

  • 1. rahulbritindia2014@rediffmail.com PH: +91 8090201686 RESUME E- 620 Ashray Eldeco Udyan II Raibareli Road, Lucknow-226025 Mob No.: 8090201686, 9335473920 E-mail: rahulbritindia2014@rediffmail.com Rahul Kushwaha OBJECTIVE To attain professional competence and strive always to work in an organization which offers Sample Opportunity for professional as well as personal growth and development. EDUCATIONAL QUALIFICATION EDUCATION YEAR OF PASSING COLLEGE/SCHOOL UNIVERSITY/BOARD PERCENTAGE B.A 2008-2011 KANPUR UNIVERSITY KANPUR UNIVERSITY 43.5% H.S.C 2006 N.P.I.C U.P.Board 57.8% S.S.C 2004 BRIGH START CONVENT U.P.Board 47.5% Professional Qualification Diploma in 2 years Professional Network & Hardware and server 2k8 (JCHNP) from Jetking Institute, Dwarka, New Delhi TECHNICAL SUPPORT EXECUTIVE (EDP DEPT.) Career Objective: To serve in a reputed organization at a responsible and challenging position, where I can upgrade my knowledge and skills. TOTAL WORKING EXPERIENCE Total Experience 5 + Years Britannia Industries Ltd. Technical Support Executive Oct 2010 to till date Company Profile: Britannia industries Ltd is the biggest FMCG Company in India. It has more than 3000 Distributors in All over India. Job Profile EDP Handling Uttar Pradesh, Uttaranchal (460Distributor) by Travelling and Remote Control with Udaan Software. Supporting all Reports,Hardware and Network problems. Application Installation and configuration of all software Related to Company at Distributors point. EDP Up gradation of new version at Aws point and regular training to Aws/users about new version/featurs etc Registering the calls received from Aws/sales team on all secondary sales Application in CAMS. Assigning the calls to next level and follow up with them to resolve the same at earliest. Guiding sales team for clarification if any, in any process secondary sales Application. Up gradation of new version at Aws point and regular training to Aws / users about new version /features etc. Focus on high priority EDP Calls of Aws, by connecting Online with AWs Desktop. Closing the calls in CAMS once it is resolved and closely monitor the pending calls and taking action to close the same. Assigning the calls to next level and follow up with them to resolve the same at earliest Database Management and installation (Backup, restore, SQL query, Database Management). Guiding Sales Team, for clarification if any process Secondary Sales Applications.
  • 2. rahulbritindia2014@rediffmail.com PH: +91 8090201686 CURRENT WORK RECORD Company Name: Britannia Industries Ltd. Designation: Technical Support Executive. Oct 2010 to till date. PREVIOUS WORK RECORD Idea cellular. Activation executive From March 2009 to September 2010 Job Profile Computer Assembling,installation,networking & troubleshooting, SQL, Database Manage, Software Troubleshooting, KEY RESPONSIBILITIES All Kinds of Assembling, Installations, Network cabling, Mysql, Sql enterprises data base knowledge, Troubleshooting, Costumer Support, Server 2k8. STRENGTH Humble, Polite, Punctual, Honest and Hard working, Good learner PERSONAL PROFILE: Fathers Name : Shri. L.S. Kushwaha Date of Birth : 17th Sep 1989 Marital Status : Married Nationality : Indian Religion : Hindu Sex : Male Language Known : Hindi & English Declaration: I here hereby declare that the above mentioned information is true to the best of my knowledge and belief. Place: Lucknow Date: (Rahul Kushwaha)