Resume - Donna Armour
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Donna Armour has over 10 years of experience in administrative roles including as a title clerk processing vehicle titles accurately and resolving issues, dispatcher obtaining vehicle information and arranging pickups, and customer service representative handling inquiries professionally. She has strong organizational, analytical, and technical skills as well as experience in data entry, word processing, and database maintenance.
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Tricia Resume 8-15-16Tricia Meyers
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Tricia A. Meyers is seeking a position that utilizes her 15 years of experience in office administration, accounting, and customer service. She has a strong background in accounts receivable, invoicing, and implementing new paperless systems. Her most recent role was as a Lead Revenue Accountant for Lawrence Transportation Company, where she audited driver paperwork, researched and implemented new systems, and handled invoicing and payments.Resume - Donna Armour
- 1. Donna Armour Stephenville, TX 76401 donnaarmour@ymail.com – 9729770954 Summary Detail oriented and organized, word processing and desktop publishing,strong organizational,technical and analytical skills,Data Entry specialistadeptat developing maintaining databases,Certified in 10-key and highly skilled atcreating effective organizational and filing system.Highlyeffective at handling confidential information WORK EXPERIENCE DMV Title Clerk Copart, Inc - Haslet,TX February 2012 to September 2016 •Processes vehicle titles with precise accuracy •Researches vehicle titles and resolves issues in a timelymanner •Meets companytimelines in processing titles and resolving title issues •Understands and follows corresponding state title processing guidelines •Consistentlyresponds to customer inquiries and requests in a professional manner within companytimelines •Maintains a positive and professional demeanor •Performs administrative duties in the office such as data entry, word processing,filing,copying and other duties associated with Copartdocumentation and service •Other administrative duties as assigned Dispatcher Copart, Inc - Abilene, TX April 2014 to May 2015 •Obtain detailed information from sellers regarding vehicle location and delivery instructions •Maintain accurate documentation on vehicles •Dispatch sub haulers for vehicle pickup and delivery within companytimelines •Utilize cost effective vendors to meetcompanybudgetobjectives •Consistentlyresponds to customer inquiries and requests in a professional manner •Maintains a positive and professional demeanor •Other administrative duties as assigned Customer Service Representative Copart, Inc - Grand Prairie,TX February 2012 to June 2012 •Consistentlyresponds to customer inquiries and requests in a professional manner within companytimelines •Maintains a positive and professional demeanor •Performs administrative duties in the office such as data entry, word processing,filing,copying and other duties associated with Copartdocumentation and service •Responsiblyhandles buyer payments,DMV and cash receiptdocumentation Fraud Analyst AT&T - Farmers Branch,TX November 1998 to April 2011 Investigates forgery and theft within customers'accounts and transactions on behalfofAT&T. They track and monitor the companytransactions and activity that comes through the customers'accounts.Responsible for handling customer accountinquiries,accuratelyproviding information to ensure resolution ofproduct/service complaints and ensure customer satisfaction.Specialized customer Service Professional handling incoming calls from business and individual customer,researching claims ofIdentity Theft and/or fraudulentactivity. EDUCATION Associate in Computerized Office Specialist Odessa CommunityCollege - Odessa,TX 1990 to 1991 Diploma in Basic, Cosemtology Permian High School Odessa,TX 1986 to 1989
- 2. SKILLS Initiative/Self Directed (10+ years), Conflict Identification Resolution (10+ years), Interpersonal skills (10+ years), Communications Skills (10+ years), Multi-Task Effectively (10+ years), High Level of Integrity, Attention to Detail (10+ years), Strong desire to learn, Resourcefulness