Resume Hood Updated 2016
- 1. Stephen Gregory Hood 13391-D SW 88th Terrace, Miami, FL 33186 (704) 968-1968 greghood65@yahoo.com 損 Profile Accomplished, mission-driven senior-level executive with over 20 years of program devel- opment, management, and results oriented experience in the social service sector. Leader with proven ability to mobilize teams to achieve a common goal. Strategic thinker who can man- age multiple projects at once while running efficient day-to-day operations. Strong collabora- tor who fosters an atmosphere that encourages both positive change, maximum productivity, and professional development. 損 Competencies program design and development performance management grant management change management coaching and consultation project management leadership mission-driven focus strategic planning 損 Professional Experience Big Brothers Big Sisters of Greater Charlotte, Charlotte, North Carolina Senior Vice President of Programs, 2000 - 2016 Led the agency from serving 300 children per year in 2000 to serving over 2,000 in 2015. Agency annual budget increased from $300,000 to $1.7 million. o In 2013 and 2014, received Big Brothers Big Sisters of America Gold Standard Agency award for quality program metrics ranking in the top 10% of 300+ national affiliates. Oversee strategic planning and execution of all program operations for communi- ty-based and school/site-based programs (included targeted university, high school, workplace-based and faith-based programs) and for the weekend group program- ming serving children on the waitlist. Manage and develop program staff of 25+, including middle managers, program staff, intake staff, and the community partnerships coordinator. Monitor individual and team performances using key performance indicators, program metrics, and business performance measures. In partnership with school and corporate partners, design and implement innova- tive programming such as Beyond School Walls, a workplace mentoring program, and Mentor 2.0, a new e-mentoring initiative with iMentor. Responsible for final production of all qualitative and quantitative reports and evaluations produced by agency staff. Collaborate with and support the Chief Executive Officer and grant writing team in preparing new grant requests to design, develop, and evaluate new programming related to targeted community needs. Manage the execution of and reporting on all current program-related grants.
- 2. Stephen Gregory Hood Provide lead support in business development for program building and steward- ing community, corporate, and school district partnerships. Responsible for program risk management, child safety/youth protection, and qual- ity assurance systems. Coordinate and execute special management projects as requested by the office of the Chief Executive Officer. Big Brothers Big Sisters of Greater Charlotte, Charlotte, North Carolina Program Case Manager, 1992 - 2000 Conducted all aspects of program service delivery including, but not limited to, interviewing, assessing, and matching potential youth, family, and volunteers in the program. In accordance with national standards of safety and quality, delivered effective and timely match support supervision to caseload of matches. Facilitated volunteer and youth/family training workshops. The Relatives, Charlotte, North Carolina Counselor, 1989-1992 Provided individual and family counseling and ongoing care in a youth crisis in- tervention center. Provided preventative telephone and walk-in counseling for inquiring youth and families. Conducted comprehensive assessments of youth and their families to determine needs and identify appropriate referrals to additional community services. Served as advocate and facilitator with community partners in resolving youths current crisis as determined by intervention plans. Gaston Residential Services, Gastonia, North Carolina Program Instructor, 1988-1989 Responsible for providing direct care and counseling for institutionalized individu- als with developmental disabilities. Tasks included case-planning, documentation, instruction, evaluation, and administrative responsibilities. 損 Education University of Kentucky, Lexington, Kentucky Bachelors of Arts in Sociology, Minor in Psychology Honors Graduate, Deans List, Undergraduate Committee Member - Department of Sociology 損 Professional Associations and Awards
- 3. Stephen Gregory Hood 2014 Big Brothers Big Sisters of America National Leadership Council (NLC) Mentoring Programs Committee member 2013 Big Brothers Big Sisters of America National Leadership Council (NLC) Standard Implementation Task Force member 2012 Fellow at The Lee Institutes American Leadership Forum 2010 Childrens Alliance Council, Leadership Team 2007 Big Brothers Big Sisters of America, Regional Service to Children Award 2005 Big Brothers Big Sisters of America, Program Director of the Year, Finalist 損 Skills/Interests Freelance writing Regular contributor to the nationally syndicated cartoon strips Frank & Ernest, Grizwells, and Bound and Gagged, 1992 to present Co-creator of comic strip Wit HQ, New Zealand, 2001-2002 Publications in Orbens Current Comedy Freelance contributor to Joan Rivers, 1999-2000 Youth Soccer Coach 2004-2007 Volunteer Kids Need Two Parents Big Brother