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KAREN MILLER RESUME
22 Westdale Avenue 401-347-4670
Seekonk, MA 02771
KDM22@email.com
CUSTOMER SERVICE and IMAGING PROFESSIONAL
Provide group analysis and recommendations to management with supporting documentation. Maintain
global imaging system in working order. Global Imaging System, including but not limited to daily
imports, daily backups, security administration, and software and hardware installation. Offer exceptional
customer service to customers, vendors, guests and employees. Ensure confidentiality of sensitive
information. Thrive in fast paced deadline driven environment by setting priorities.
Computer Skills: SAP, Advanced Microsoft Word, Excel, Outlook and Power Point
EMPLOYMENT HISTORY
Pawtucket School Department, Pawtucket, RI 2014 – Current
• Log all absence, tardy or dismissals in the computer or keep neat and organized documents for the
secretary to input upon return.
• Dismiss children for appointments ensuring ID verification using hardcopy print out of Skyward
information or depending on the school using the computer to view Skyward information.
• Depending on school total up lunch information for the cafeteria.
• Answer all calls and direct to proper personnel or take messages.
• Print daily attendance if computer access is allowed.
• Assist with stuffing and mailing report cards.
• Modify powerpoint template to print honor certificates.
• Make copies as needed, cutting if applicable.
• Distribute all approved flyers.
• Distribute all incoming mail.
• Total checks and cash for bank deposits.
• Resolve MFD issues such as toner and jams.
• Send faxes as directed – distribute incoming faxes to proper individuals.
• Screen calls for the principal forwarding or taking messages.
• Depending on school add information to Bus schedules for all absent or dismissed students.
Seekonk School Department, Seekonk, MA 2014 – Current
• Dismiss children early ensuring ID verification using hardcopy print out of Rediker information or
depending on the school using the computer to view Rediker information.
• Print lunch information for cafeteria.
• Answer all calls and direct to proper personnel or take messages.
• Import, print and Email daily attendance.
• Make copies as needed, cutting if applicable.
• Distribute all incoming mail.
• Distribute all approved flyers.
• Resolve MFD issues such as toner and jams.
• Send faxes as directed – distribute incoming faxes to proper individuals.
• Screen calls for the principal forwarding or taking messages.
• Log all tardy and dismissals in the computer or keep neat and organized documents for the secretary
to input upon return.
HASBRO, Pawtucket, RI 1982 – 2013
Supervisor of Office Services 2000 - 2013
ï‚· Scanned documents in SAP and approved invoices
ï‚· Documented retention and storage requirements for the administration of sending boxes to storage or
calling boxes back to office.
ï‚· Provided training on workflow for imaging department worldwide, including multi-functional devise
copier, fax, scan to file.
ï‚· Processed payroll for accuracy by overseeing and correcting all time card issues.
ï‚· Managed Global address directory updating employee and building lists
ï‚· Maintained efficient workflow by holding direct reports accountable for quality and efficiency of work
ï‚· Directed office supply ordering for all locations and distributed supply items,
 Investigated opportunities to improve group’s services, response time and internal efficiencies.
ï‚· Managed department budgets for meeting company financial goals
ï‚· Managed the distribution and maintenance of audiovisual equipment
ï‚· Facilitated department information presentations internally and externally
Lead Imaging Clerk 1997 - 2000
ï‚· Managed quality and deadline standards by the effective use of job scheduling practices
ï‚· Functioned as a document specialist
ï‚· Completed detail reports according department deadlines.
ï‚· Collaborated with supervisor to resolve workflow and employee issues
Additional Titles: Senior Imaging Clerk, Imaging Clerk, Micrographics Clerk, File Room,
Production Line
TRAINING / EDUCATION HISTORY
FedEx Shipping Training Class – US & International Shipping Guidelines
 FileNet Training  SAP Training
 Open Text Training  Advance Scanner training – Fujitsu(Software and Hardware)
Johnson & Wales University – Business Administration & Computer Classes
Resume Karen Miller

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Resume Karen Miller

  • 1. KAREN MILLER RESUME 22 Westdale Avenue 401-347-4670 Seekonk, MA 02771 KDM22@email.com CUSTOMER SERVICE and IMAGING PROFESSIONAL Provide group analysis and recommendations to management with supporting documentation. Maintain global imaging system in working order. Global Imaging System, including but not limited to daily imports, daily backups, security administration, and software and hardware installation. Offer exceptional customer service to customers, vendors, guests and employees. Ensure confidentiality of sensitive information. Thrive in fast paced deadline driven environment by setting priorities. Computer Skills: SAP, Advanced Microsoft Word, Excel, Outlook and Power Point EMPLOYMENT HISTORY Pawtucket School Department, Pawtucket, RI 2014 – Current • Log all absence, tardy or dismissals in the computer or keep neat and organized documents for the secretary to input upon return. • Dismiss children for appointments ensuring ID verification using hardcopy print out of Skyward information or depending on the school using the computer to view Skyward information. • Depending on school total up lunch information for the cafeteria. • Answer all calls and direct to proper personnel or take messages. • Print daily attendance if computer access is allowed. • Assist with stuffing and mailing report cards. • Modify powerpoint template to print honor certificates. • Make copies as needed, cutting if applicable. • Distribute all approved flyers. • Distribute all incoming mail. • Total checks and cash for bank deposits. • Resolve MFD issues such as toner and jams. • Send faxes as directed – distribute incoming faxes to proper individuals. • Screen calls for the principal forwarding or taking messages. • Depending on school add information to Bus schedules for all absent or dismissed students. Seekonk School Department, Seekonk, MA 2014 – Current • Dismiss children early ensuring ID verification using hardcopy print out of Rediker information or depending on the school using the computer to view Rediker information. • Print lunch information for cafeteria. • Answer all calls and direct to proper personnel or take messages. • Import, print and Email daily attendance. • Make copies as needed, cutting if applicable. • Distribute all incoming mail. • Distribute all approved flyers. • Resolve MFD issues such as toner and jams. • Send faxes as directed – distribute incoming faxes to proper individuals. • Screen calls for the principal forwarding or taking messages. • Log all tardy and dismissals in the computer or keep neat and organized documents for the secretary to input upon return.
  • 2. HASBRO, Pawtucket, RI 1982 – 2013 Supervisor of Office Services 2000 - 2013 ï‚· Scanned documents in SAP and approved invoices ï‚· Documented retention and storage requirements for the administration of sending boxes to storage or calling boxes back to office. ï‚· Provided training on workflow for imaging department worldwide, including multi-functional devise copier, fax, scan to file. ï‚· Processed payroll for accuracy by overseeing and correcting all time card issues. ï‚· Managed Global address directory updating employee and building lists ï‚· Maintained efficient workflow by holding direct reports accountable for quality and efficiency of work ï‚· Directed office supply ordering for all locations and distributed supply items, ï‚· Investigated opportunities to improve group’s services, response time and internal efficiencies. ï‚· Managed department budgets for meeting company financial goals ï‚· Managed the distribution and maintenance of audiovisual equipment ï‚· Facilitated department information presentations internally and externally Lead Imaging Clerk 1997 - 2000 ï‚· Managed quality and deadline standards by the effective use of job scheduling practices ï‚· Functioned as a document specialist ï‚· Completed detail reports according department deadlines. ï‚· Collaborated with supervisor to resolve workflow and employee issues Additional Titles: Senior Imaging Clerk, Imaging Clerk, Micrographics Clerk, File Room, Production Line TRAINING / EDUCATION HISTORY FedEx Shipping Training Class – US & International Shipping Guidelines  FileNet Training  SAP Training  Open Text Training  Advance Scanner training – Fujitsu(Software and Hardware) Johnson & Wales University – Business Administration & Computer Classes