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Michelle Reilly
1822 Taraval St. San Francisco, CA 94116
650-302-8600 michellereilly13@gmail.com
EXPERIENCE
COLLIERS INTERNATIONAL, Redwood City October 2013 – Present
Operations Manager, November 2014 - Present
 Coordinates activities, projects and communication for the entire office
 Directly supervise office staff, including Broker Assistants. Help streamline projects moving from
Brokers through Graphics and Research.
 Manage the office budget, participate in budget planning and expense tracking with Managing Partner and
Regional Director of Operations
 Responsible for suite operations including security, maintenance and improvements
 Responsible for processing and tracking accounting transactions including brokerage deals sent to
Accounting
 Responsible for obtaining bids of office equipment per company guidelines and purchasing with oversight
from Regional Director of Operations
 Track all broker and office business licenses (renew annually in some cases)
 Schedule all office meetings and events
 Setup and assist running monthly sales meetings
 Responsible for recruiting, interviewing and onboarding all new employees and broker assistants.
Executive Assistant, October 2013 – November 2014
 Adds efficiency to executive’s work by reading, researching and directing correspondence; drafting letters
and documents; collecting and analyzing information.
 Maintains executive’s confidence and protects operations by keeping information confidential.
 Acts as the liaison and mediator between the executive and the operations team making sure projects get
completed successfully while also making sure the moral in the office is positive.
 Organizes executive’s schedule by maintaining calendars, arranging meetings, conferences, teleconferences
and travel.
 Handles the ordering and distribution of all client gifts.
 Assists in planning company events.
 Developing and utilizing filing and retrieval systems to ensure accurate record keeping; recording meeting
discussions.
 Creating and managing a comprehensive sale comparable and development database; gathered extensive
information on commercial real estate with an emphasis on residential land in the South Bay market;
producing a unique tool for aiding in the executives effort at acquiring new listings and marketing abilities.
COSTAR GROUP, San Francisco February 2008 – August 2013
Research Associate, August 2012 – August 2013
 Assisted in building an accurate and complete research database of commercial real estate inventory,
specifically working in the San Francisco Bay Area market.
 Built relationships and strengthened ties with clients and potential clients; maintained a constant stream of
communication with clients.
 Tracked, researched and wrote news stories on breaking commercial real estate transactions which were
published to CoStar.com.
 Consistently met and exceeded quarterly quotas set forth by management and was consistently in the top
10% of researchers across the company.
 Hand-picked to work on a LoopNet leads project from top level executives.
 Managed high levels of incoming and outgoing calls and emails.
 Went on client visits with the sales team to explain to potential clients the benefits of researched
information.
 Assisted with quarterly market reports for Market Advisory Meetings.
Member Services – Internet Research Specialist – LoopNet, February 2008 – August 2012
 Distributed high quality, ideal profile cold call leads to the sales team, maintaining a weekly quota.

 Utilized Salesforce to assists with sales opportunities and lead development.
 Used SQL to create reports to identify CRE firms in targeted markets; developed a database of CRE
firms.
 Used extensive knowledge of Microsoft Office to track and distribute leads and information to
departments across the company including but not limited to Marketing, Sales and Member Services.
 Hand-picked to work on a trial project for BizBuySell, researching and vetting potential clients.
EDUCATION
SONOMA STATE UNIVERSITY, Rohnert Park CA 2003-2007
Bachelor of Arts, Sociology
 Attended University of London for Fall, 2005 Semester
SKILLS
 Administrative Writing Skills, Reporting Skills, Scheduling, Microsoft Office Skills, Professionalism,
Confidentiality, Organization, Travel, Logistics, Typing, Verbal Communication, Research

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Resume - Michelle Reilly

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