Resume.2015
- 1. Erik Zimmerman 11814 SW Pointer Way Apt O Portland, OR 97225 503-881-8941 zimmermanerik09@gmail.com SUMMARY OF QUALIFICATIONS I am looking for a job with potential for not only advancement but also for fun. Im a hard worker and like to learn. I enjoy contributing to a strong team, am very easy to get along with, and appreciate good customer service. Any job that will put me in contact with people will put me in a place to not only succeed for myself, but for the company as well. SKILLS 10 years of cashier experience. 3 years of management experience. 8 plus years of retail experience. EMPLOYMENT adidas Employee Store Portland, OR January 2015 - Present Team Lead Maintaining a high level of customer service through coaching associates on adidas best practices. Onboarding and training new hires on technology, best practices and adidas company standards. Balancing tills and placing bi weekly change orders. Maintaining stock levels and partnering with Back of House and Offsite teams to make sure product arrives and is merchandised in a timely manner. Ensured and enforced store Key Performance Indicator goals and maximizes opportunities within the business. Professionally cater to company sponsored athletes and assets. Keep team updated on new product launches and technologies through daily team huddles and release date calendar.
- 2. Adidas Employee Store Portland, OR November 2008-December 2014 Retail Sales Associate/Trainer Training new hires, including management, on company technologies, sales practices and company standards. Operating a point of sale computer system. Maintaining stock levels in order to meet company and store goals. Maintaining and exhibiting excellent customer service by asking valid open ended question and actively listening to customer needs. Learning and sharing adidas brand history and developments. adidas Sport Performance Store Seattle, WA July 2007 - October 2008 Sales Associate Operating a point of sale computer system. Maintaining stock levels in order to meet company and store goals. Maintaining and exhibiting excellent customer service by asking valid open ended question and actively listening to customer needs. Learning and sharing adidas brand history and developments. City Bites Subs Oklahoma City, OK June 2006 - Dec 2007 Assistant Manager Balancing tills and store bank. Placing and receiving food and supply orders. Maintaining a clean work environment through earning food handlers license and meeting Oklahoma county standards. Taking and delivering catering orders in company van. Leading a staff of up to 15 employees.
- 3. City Bites Subs Oklahoma City, OK December 2002 - May 2006 Cook/Food Prep Maintained a clean workstation to meet Oklahoma county standards. Maintained proper food storage to keep it fresh. Operated multiple cooking devices and prepared food to the customers standards. Maintained functional kitchen equipment and ensured customer dining area was clean and well stocked. Answered product and service related questions.