Resume,_Nicholas_Bruijn_Powder
- 1. NICHOLAS BRUIJN CAREER OVERVIEW (850) 296-5648 Bruij375@gmail.com I am a solid team player with an upbeat, positive attitude. I have many years of experience working with customers in many different areas, such as: sales, post-sales support, customer satisfaction, customer relationship development, and pragmatic problem solving. In addition, I have many years working in both electrical and electronic fields in varying capacities. CORE STRENGTHS Sharp problem solver Quick learner Adaptive team player Courteous demeanor Sense of Urgency (always on time) Machine maintenance ability Strong organizational skills Seasoned in conflict resolution ACCOMPLISHMENTS Electronics Monitored equipment and machines, measured efficiencies, calculated resistances using multi-meters, ohm-meters, volt-meters, etc Tracked and traced faults by reading schematics and using multiple sources of information in conjunction with testing equipment to replace damaged segments. Noted and logged faults, tracked inventory, soldered new parts into damaged electronics to regain functionality. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions while employed with companies such as Sprint, Sunglass Hut, Dillard's and NPB, LLC. Assisted customers over the phone regarding store operations, products, promotions, and orders at all of my employers' place of business. Customer Service Researched, calmed, and rapidly resolved client conflicts to prevent loss of key accounts as a manager at several companies; most prominently at Environmental Engineering Systems, LLC and again at NPB, LLC. Sales Consistently generated additional revenue through skilled sales techniques at many of the companies I have worked for, as well as in my own Investments with Rental/Owner Financed properties. This includes finding motivated individuals to rent/sell houses to. WORK EXPERIENCE Investor 06/2010 to Current Self-Employed － Tallahassee, FL Secured funding to purchase my first rental property, paid the house off in 6 months. Grown my portfolio to include 2 rentals, 3 mortgages and my own house; all without any debt. Managed my rental houses, developed strong client relationships which pay dividends to this day. Customer Service Representative 01/2010 to Current NPB, LLC － Tallahassee, FL Achieved high sales percentage with a value-focused customer service approach. Managed quality communication, customer support and product presentation for each client. Helped with all facets of contracting, including but not limited to: electrical, plumbing, roofing, weight bearing wall replacement, concrete and tile.
- 2. Customer Service Manager, Operations Manager 01/2009 to 10/2009 Environmental Engineering Systems － Tallahassee, FL Oversaw operations, including sending out technicians to install new equipment, tracking/ordering inventory, schedule/hire/evaluate/fire employees, handle large transactions, and deposits. Sold equipment to new customers, created marketing products to assist in sales, generated over $10,000 in commissions to purchase a part ownership in the company. Assisted in measuring equipment and parts, creating wiring diagrams, installation of capacitors, timers, disconnects, and other electrical equipment in both single and 3-phase systems while hot or cold. Department Manager of Computers & Printers 03/2008 to 12/2008 Staples － Tallahassee, FL Prepared and sold a broad range of customized merchandise to individuals and commercial accounts. Organized weekly sales reports for the upper management to track product success. Trained 12 new employees. Interviewed candidates for specific job openings and reviewed employees performance records. Customer Service Lead 06/2007 to 12/2007 CompUSA － Tallahassee, FL Kept abreast of rapidly evolving technology. Resolved product/policy issues and shared benefits of new technology. Guaranteed positive customer experiences and resolved all customer complaints. Department Manager of Men's Shoes 06/2006 to 06/2007 Dillard's － Tallahassee, FL Prevented store losses using awareness, attention to detail, and integrity. Organized monthly sales reports for the Store Manager to track department, product, and employee success. Achieved high sales percentage with a value-focused customer service approach. Generated sales and inventory reports in Excel with data from a variety of sources, maintained a 100% accuracy rate. Sales Rep, promoted to Assistant Store Manager 01/2006 to 09/2006 Sunglass Hut － Tallahassee, FL Earned “Top Seller” for two consecutive quarters in 2006. (south-east region) Developed close knit client relationships and earned a reputation for exceeding sales goals. Sales Representative; Customer Service Representative 07/2005 to 01/2006 Sprint － Tallahassee, FL Performed store opening/closing duties, including counting cash drawers and checking all equipment for proper functioning. Regularly sought opportunities to up sell and add on additional merchandise. Guaranteed positive customer experiences. Assistant Manager 01/2005 to 07/2005 Dollar General － Tallahassee, FL Cross-trained and provided back-up for other employees when needed. Worked as a team member performing cashier duties, product assistance, stocking and cleaning. Managed cash stock and inventory balances accurately. Recommended, selected and helped locate merchandise based on customer needs and desires. Naval Nuclear Electronics Technician 02/2002 to 12/2004 United States Navy － Goose Creek, SC Cross-trained and provided back-up for other nuclear power workers. Oversaw plant operations at a test site. Moved laterally to weapons, and trained in disarmament. Was awarded the Navy Cross for going above and beyond the line of duty, helping to get a ship underway in under 36 hours by working through the day and night till early morning, by which time I had fixed the plant coolant temperature monitoring computer that allowed the reactor to come back online.
- 3. Associate of Arts: General Education 2011 Tallahassee Community College － Goose Creek, FL, USA Made both President's List and Dean's List in cumulative semesters Graduated with Honors and a 3.63 GPA Degree: N/A: Studied Nuclear Power and Weapons 2003 Naval Nuclear Power Training Center － Goose Creek, FL, USA Went from power to weapons High School Diploma: General Education 2001 Okaloosa Applied Tech Center － Goose Creek, FL, USA Graduated with a H.S. diploma. Electronic Technician classes for the duration of my H.S diploma, no certifications (joined military after completion of the high school portion, did not finish the E.T. portion) Eric Hardwick Ballistic Technician (st marks powder) (812) 698-3137 Ronald Harris Traders Realty (Owner) (850) 878-3957 tradersrealtyinc@gmail.com Marion Ruth Johnson Senior Database Administrator (E24x7) Former SDQCA for the Florida Board of Governors (850) 443-2458 Usha Katari Store Manager (Wells Fargo) (850) 425-2530 usha.katari@wellsfargo.com Lolita Barnes Personal Banker II (Wells Fargo) (850) 385-0758 lolita.barnes@wellsfargo.com Scott Fleischman Stillwater, LLC (Owner) (850) 294-5732 Former Civilian Nuclear Engineer Linda Sims-Davis Florida House of Representatives (retired 20+ yrs) (850) 576-5890 Mike Flynn Regional Manager (Waffle House) Former Vice President (850) 305-1301 Gregory Moes Manager in Training (Champs Sporting Goods) Former Store Manager (Hungry Howies) (850) 368-7800 Nicholas Pieter Bruijn Owner (NPB, LLC) Former Owner (EES, LLC) (850) 212-9992 John Alvarez Jr. Personal Banker (Wells Fargo) (850) 425-2488 john.alvarez@wellsfargo.com EDUCATIONAL BACKGROUND REFERENCES: