Richard Norquist Resume201605180747
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Richard Norquist has over 15 years of experience leading and training new employees at JP Morgan Chase. He has served in leadership roles for Toastmasters International and received their "Area 12 Toastmaster of the Year" award. Norquist is skilled in coaching and developing employees as recognized through several awards from JP Morgan Chase.
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This document contains a resume for Ashwini M. It summarizes her work experience, education, career achievements, job profiles and responsibilities, strengths, and personal information. She has over 10 years of experience in HR services, administration, and customer support roles for companies like Genpact, Dell, Deloitte, and Sunshine Preschools. Her experience includes resource management, performance management, recruiting, customer care, and administrative tasks. She has an MBA and B.Com degree and has received several awards for performance, customer satisfaction, and operational excellence.Jason Daniels CV
Jason Daniels CVJason Daniels
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Jason Daniels has over 15 years of experience in customer service roles. He is currently employed as a Quality Coach and Document Custodian at Medscheme, where he provides coaching to call center agents and ensures quality standards. Previously, he has held roles as a Back Office Agent, Acting Team Leader, Fieldwork Supervisor, Service Specialist, Call Center Agent, Sales Representative, and Office Assistant. He has a matric degree from 2001 and qualifications in ICDL from 2002 and NQF level 2 from 2007.Kris Selvaggi Resume-reformatted (1)
Kris Selvaggi Resume-reformatted (1)Kristopher Selvaggi
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Kristopher J. Selvaggi is a recent graduate of the University of Rhode Island with a 3.6 GPA and a degree in Political Science. He has over 3 years of experience in sales, management, and operations roles with Enterprise Rent-A-Car, where he increased profits and revenue. He is seeking a new career opportunity in sales, management, marketing, advertising, or politics where he can continue developing his leadership, communication, and problem-solving skills.Markeya's Resume
Markeya's ResumeMarkeya brannon
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Markeya Brannon is seeking a position that allows her to utilize her customer service, organizational, and leadership skills. She has over 10 years of professional experience in human resources, education, customer service, and management. Brannon holds a bachelor's degree in psychology and a master's degree in organizational management from the University of South Carolina Upstate and Ashford University.Sam Jones Resume 7 25 2016
Sam Jones Resume 7 25 2016Sam Jones
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Samuel Jones provides his contact information and summarizes his experience as an effective leader who aligns team members with goals. He lists his education, including an automotive technology program and liberal arts degree. His work experience includes several promotions at Sutherland Global Services, where he has held positions as a phone consultant, quality assurance agent, team lead, and manager for various programs. He also has experience as a chef at a local restaurant. His accomplishments include management training and several employee of the month awards. Skills listed include self-motivation, team building, and leadership.Richard Norquist Resume201605180747
- 1. Richard Norquist 712 Cedar Avenue, Elgin IL 60120 Home: 847-741-6897 - Cell: 630-715-7100 - richenor@yahoo.com Summary Experienced in Leading and Training NewEmployeesto JP Morgan Chase. Served as Toastmaster District 54 Area Governor for 2010-2011 Served as Budget Director for 2016 Toastmasters International Spring Conference. Recipientof"Area 12 Toastmaster of the Year" Award for 2010-2011 Highlights Training-Trained new employees to company by Leadership-managed newemployees during the first using Self-DiscoveryCoaching Method three months of their employment Accomplishments June 2015-Recognized by Division Leader for managing a CollectionsTeam while the Team Leader wasoutofthe office due to illness. Responsibilitiesincluded coaching and developing team. April 2015-Recognized byPeer for coaching and developing newemployees. May 2013-Recognized byDivision Leader for handling a challenging customer situation. April 2010-Received Parking Spot from Division Leader in recognition of contributions for newly-formed PST Team. Experience Senior Specialist III July 2009 to Current JP Morgan Chase - Elgin, IL Responsible for the training of newly hired employeesto the Collection Process.Duties include a weekly presentation on company policy and procedures. Completed Quality Monitors on weekly basis and provided coaching and feedback where necessary. Enforced Attendance Expectations with new employees. Verifications Fraud Unit Specialist August 2005toJanuary 2009 JP Morgan Chase - Elgin,IL Supported Team Leader in role of Unit Specialist.Team was responsible for ensuring there was no fraud on newcredit card applications. Trained newemployees to Verifications team. Worked with Management to formulate newand enhanced procedures for process. Responsible for monthlyQuality Audits to ensure compliance with Company Policies and Procedures. Traveled to Manila in 2006 to assistin the training ofnewemployees. Outbound Fraud Analyst June 2002 to August 2005 Bank One/JP Morgan Chase - Elgin, IL Worked accountsthat had possible Credit Card Fraud. Duties included calling customers to verify recent charges and making good decisions on whether to keep the card open or to close it asFraud. Duties included assisting the Inbound Fraud process when necessary. Traveled to Tempe, AZ to assist with training employees on new system after Bank One/Chase merger in October of 2004. Collections Representative July 2001 to June 2002 Bank One - Elgin, IL Collection Representative on highly rated team. Duties included calling customers and collecting on unsecured debt.
- 2. Education Bachelor of Arts:Sociology,1988 Eastern Illinois University- Charleston,IL, USA First Aid/CPR/AED Certified 4/23/2015 Affiliations ToastmastersInternational