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- 1. WELCOME TO THE ROYALE INTERNATIONAL GROUP Time Critical Service Introduction
- 2. About Royale International Time Critical Services Overview of Previous Shipments Global Clients Enquiry Process Contact Us TABLE OF CONTENTS
- 3. ABOUT ROYALE INTERNATIONAL The Royale International Group has been providing customised courier solutions since 1980 when the first office was opened in New York. The Royale International Group then moved its headquarters to Hong Kong to concentrate on development within the Asia region. Royale International has since expanded to become the largest independent express company in the Asia Pacific region with global coverage offering a wide range of services. Our comprehensive network of strategically located offices spans the world’s major business centres on every continent. We offer 24/7/365 monitoring and assistance for the following services: Introduction Handcarry Service Next Flight Out Service Hybrid Service Special Timed Deliveries Bulk Mail, Publications & Financial research Distribution Services Airfreight Service Domestic Courier Service International Courier Service Warehouse, Logistics & Distribution Services Charter Service
- 4. Global Network ABOUT ROYALE INTERNATIONAL Global NetworkGlobal Network Madrid Brussels Prague Milan Warsaw Bucharest Budapest Vienna Tel Aviv Stockholm Chicago Los Angeles Mexico City Jakarta Ho Chi Minh Royale’s Branch Royale’s Partner San Francisco El Paso Dallas Gaudalajara Monterrey Atlanta Greensboro Sao Paulo
- 5. L W H Maximum weight and size per piece •32 kg •L*W*H = 158cm Total weight depends on the airline and space availability Market leader for hand carries handling more than 3000 per year E-mails replied to within 5 minutes and quotations provided within 30 minutes Formal Customs Clearance TIME CRITICAL SERVICES Hand Carry Service Dedicated OBC personnel with vast experience positioned globally Monitored 24/7/365 Insurance covering up to a value of US $1.5m
- 6. E-mails replied to within 5 minutes and quotations provided within 30 minutes Formal Customs Clearance TIME CRITICAL SERVICES Next Flight Out Service Dedicated collection, MAWB, clearance, and delivery Direct account with most of the World’s major airlines Insurance covering up to a value of US $1.5m A Premium Express Cargo Airfreight Royale Royale Less restriction on size & weight Depends on the airline & space availability
- 7. TIME CRITICAL SERVICES • Combination of a Hand Carry and NFO. • Value added service level for complex shipment requirements. • Dedicated chartered aircrafts for special case shipments. • Time-sensitive cargo that cannot meet the ETA by other services. • Oversized / overweight shipments exceeding airline limitations. Hybrid Service & Charter Service Hybrid Service Charter Service
- 8. Packaging TIME CRITICAL SERVICES Our Time Critical Service procedures ensure that all shipments are as thoroughly protected as possible, including the use of our unique packaging. Tear Resistant Water Proof Recognizable color
- 9. VOLUMES & INDUSTRY INFORMATION Number of HC & NFO Shipments Industries Supported Market Data
- 10. Automotive Electronic Components Aerospace Others Clientele GLOBAL CLIENTS Example of Clients Royale International offers Time Critical Services to meet the needs of clients ranging from SMEs to Fortune 500 corporations.
- 11. Within 30 minutes … We aim to provide you with our Time Critical service quotation, full flight details and any other relevant information. ENQUIRY PROCESS 24/7/365 Request Placement: Please send your request details to the dedicated e-mail addresses below: Important information (if available at time of request): •Shipper Details •Consignee Details •Ready Time •Shipment Details (Value / Weight / Size/ etc) •Hand Carry Inquiries ïƒ handcarry@royaleinternational.com •NFO Inquiries ïƒ nfo@royaleinternational.com Within 5 minutes … One of our global command centers will acknowledge the receipt of your request.
- 12. CONTACT US 24/7/365 EMAIL: handcarry@royaleinternational.com nfo@royaleinternational.com OFFICE CONTACTS (24/7/365): • Hong Kong (Global Command Centre) Tel: +852 2218 5682 • China - Shenzhen Tel: +86 75583 943033 • Amsterdam Tel: +31 20 4621919 ACCOUNT MANAGER CONTACT INFORMATION: Adrian Dennison – Senior Account Manager Mobile: +852 6463 3204 Office: +852 2218 5686 adrian.dennison@royaleinternational.com Our Worldwide Contact Details