Rishi AUE Updated cv
- 1. RISHI RADHAKRISHNAN RISHI RADHAKRISHNAN-CV 1 RISHI RADHAKRISHNAN Address Flat No: 1707, Alwahda Street, Abushagara, Sharjah, UAE. Voice +971-502049279 E-Mail merishipr@gmail.com LinkedIn https://in.linkedin.com/in/riship r Career Objective: Fundamentally strong and vertically upward career graph, graciously bestowed to be a professional; Where my hard work and sincerity is instrumental and dignified in achieving the goals-set by my employer, building rapport and harmony together with my team; successful. Core Competencies Servicing and maintenance of all types of automobile body & paint repairs. Modern body & paint technologies. Motor vehicle management. Customer relationship. IT Applications, AUTO CAD, Oracle, Java, etc. Career Achievements Certified as the Best Customer Satisfied Service Advisor on the basis of CSI (Customer Satisfactory Index), in the first quarter of 2016. Awarded the Best Employee, 2015 in Toyota among the whole Bahrain. Participated in several seminar programs and workshop classes. Achieved appreciation from the Managing Director for having actively participated in Service Camp. VOC (Voice of Customer) rate to TKM is nil from my method of customer approach. Achieved best modified car award for modifying a car in Auto Show conducted in N.S.S. College of Engineering, Kerala, India. Career Experience Presently associated with Ebrahim K. Kanoo Group, Toyota Plaza, Bahrain as a Body & Paint Service Advisor, Estimator, Assistant Trainer & Insurance coordinator. EBRAHIM KHALIL KANOO, TOYOTA, BAHRAIN from April 2012 to till August 2016 EBRAHIM KHALIL KANOO, TOYOTA Group is representing the Toyota brand in the Kingdom of Bahrain since 1966. In addition to providing value at the time of purchase, the company offers a comprehensive and award winning after sales service to its customers. The company also provides a complete range of automobile services through a wide network of specialist workshops and service centers across Bahrain.
- 2. RISHI RADHAKRISHNAN RISHI RADHAKRISHNAN-CV 2 Roles & Responsibilities: Body & Paint Service Advisor, Estimator & Assistant Trainer. Handle customer complaints. Inspecting the vehicle and the damages as per the report. Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs. Prepare a repair order showing time, cost, and labor, estimates for service. Write a brief description of the problem on the repair order to help the mechanic locate the problem. Explain the work performed and the charges to the customer. Make labour estimation for the damaged panels. Coordinate with the Insurance company for the approval to start the work. Follow up the respective works and Status of the vehicle. Deliver the vehicle on the promised date. As a trainer, used to train the new staffs/employees about the tasks & responsibilities. Role of an Insurance coordinator, Make the labor & parts estimate of the vehicle received as per the reports given. Communicate with the insurance surveyors. Negotiate the price of the parts & labor approved. Make AUDATEX for the approved panels. Forward the documents to the service advisor. Dhakshin Honda, Bangalore, India from September 2010 to October 2011 Dhakshin Honda Group is an authorized dealership for Honda cars. The servicing operations are in tune with the best servicing practices. All the standard servicing procedures are in line with the Total Quality Management principles and conform to the quality standards. Roles & Responsibilities: Maintenance Service Advisor. To initiate and develop great customer relationships. Usher in delight for the customers by means of proactive responsiveness. To follow and maintain exemplary quality standards in everything. Advise customers about necessary service for routine maintenance. Help identify a mechanical problem by listening to the customers problem or doing a visual inspection or road test. Prepare a repair order showing time, cost, and labor, estimates for service. Write a brief description of the problem on the repair order to help the mechanic locate the problem. Explain the work performed and the charges to the customer. Handles the administrative and customer relations functions of the service department influencing the customer to do business with the dealer again. Training: Trained by Ebrahim Khalil Kanoo Toyota, Bahrain which includes the following Getting appointments from the customers. Reception Repair order Dispatch and Production Quality Control Delivery of vehicle Post Service Follow up
- 3. RISHI RADHAKRISHNAN RISHI RADHAKRISHNAN-CV 3 Special Training Sessions: Paint defects, causes and counter measures Toyota OEM paint Car-O-Soft vision2 point X Car-O-Liner Audatex Estimation course : Step 1 Vehicle Body construction. Customer Relation Course Educational Qualification: B.TECH (Automobile Engineering), University of Calicut, 2010 Pass out. PLUS TWO, Board of Higher Secondary, Kerala, 2006 Pass out. TENTH, Board of Higher Secondary, Kerala, 2004 Pass out. Academic Projects Solar-E-car SOLAR-E-CAR is designed to meet the current threat that we are facing with the lack of fuels and increasing fuel prices. As the name suggests, the car which we had designed runs with SOLAR energy. The battery inside the car gets charged by the SOLAR power and it gets stored. This power from the battery is being utilized to make the control unit work. This control unit controls the vehicle. The main objective is to meet the fuel crisis and to reduce the environmental pollution. Automatic over speed controlling system It is a device which should come as a mandatory in all the automobiles so that the vehicle entering the accident prone zones like school zone, hospital zones, heavy traffic areas, etc. will automatically reduce its speed to the preset speed which we had already setup in those areas. The main objective is to reduce the increasing number of accidents in our day to day life Technical Proficiency: AutoCAD Iron CAD Adobe Photoshop Microsoft Office Tools(Word, Excel, PowerPoint) C C++ Microsoft Windows Movie Maker Personal Skills: Confident & Target Oriented. A good negotiator, facilitator; Team Worker & Quick learner. Highly motivated & Dependable with high level of coordination skills. Strong monitoring & follow up skills. Ability to work in a pressurized environment and confident in meeting deadlines. Service focused with the ability to take initiatives and responsibilities.
- 4. RISHI RADHAKRISHNAN RISHI RADHAKRISHNAN-CV 4 Personal Profile: Nationality : Indian Age & D.O.B : 28 years, 8thMay, 1988. Marital Status : Married. Linguistic Abilities : English, Hindi, Tamil, Malayalam, Arabic (Understand). Driving License : Valid Bahrain(GCC) Driving License no : 880544791 Passport Details: Passport number : G5197839 Date of issue : 21/09/2007 Date of expiry : 20/09/2017 Place of issue : Malappuram, Kerala. Visa status : Visit Visa Declaration: I hereby declare that the above given information are true to the best of my knowledge & belief. RISHI RADHAKRISHNAN