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Ruben Reyes Jr.
9812 Wren  LaPorte, Texas  (850) 889-6008  Reyes110@hotmail.com
SUMMARY
A high-energy, enthusiastic, and motivated leader with twenty-one years of extensive management and
superintendent experience across multilevel cultures, organizational management, analytical, strategic and
technical roles. Solid decision-making skills with ability to identify strengths/weaknesses and create viable
solutions. Ability to communicate effectively, build long-lasting partnerships and create a teamwork
atmosphere necessary to work productively and efficiently with other departments within any organization.
Effective in planning and implementing different organizational strategies for safety & security practices.
EXPERIENCE
Universal Protection Service  Houston, Texas
Division Manager 9/2015 to Current
 Manages and prioritize day to day operational management of 50+ assigned client portfolio accounts
totaling over 200K monthly within the Houston branch operation.
 Responsible for developing and maintaining regular face to face with over 50+ clients. Insuring
constant interaction and swift resolution of any operational issues at any assigned client sites.
 Maintain ongoing and proactive client contact, including site visits, meeting attendance, timely
response and follow ups, phone calls, lunches and other special events are met before their deadline.
 Utilize branch and corporate resources, define, address and resolve all client issues including
personnel/staffing concerns or requests, service issues or requests, execution of company programs,
performance issues, and other service related items.
 Ensure all site lead security officers understand their responsibilities and maintain constant 2 way
communication with all 200+ security officers. Accept and provide constant feedback. Also, that all
officers are in compliance with all post requirements and are current and complete at assigned
portfolio, including current post orders, training compliance, staff training, vehicle policy compliance,
uniform and appearance standards being met, and other staff and client relations policies being
administered according to company standards.
 Ensure staff at assigned portfolio accounts meet all client and company standards, and that policies
regarding coaching and discipline are followed consistently, employee complaints are promptly
reported, investigated and resolved, compliance with all employee relations policies are followed.
United States Air Force- Fort Walton Beach, Florida 10/1993 to
02/2015
Senior Supervisor-Primary Team Trainer
 Managed subordinates on a daily basis ensuring all job tasks were complete within a timely manner
including leading and teaching classes on multiple subjects and platforms to 300+ personnel.
 Established multiple commercial air shipments for team lifesaving gear to and from Afghanistan
including maintaining and inventoried $1M sensitive equipment discrepancies within a four year
period.
 Executed supervisory duties that included managing personnel training records and inventory control
including maintaining and controlling the allotted budget ensuring it is within the amount given to
coordinate and review local/out of town proficiency training that saved the company thousands.
 Ensured accountability, inspection, scheduling, and tactical movement of military personnel along
with transportation of $2M+ of critical lifesaving equipment & supplies for overseas deployments
 Maintained all training support materials by preparing and briefing information of all accountability in
regards to trainings completed and individual assessments for key leadership.
Aviation Consultant
 Traveled to countries in the Middle East, South America, and Eastern Asia to plan, and educate allied
partner nation air forces on air to ground integration in support of combat operations, Counter
Insurgency, and Foreign Internal Defense.
 Briefed US diplomatic agencies and foreign militaries to facilitate combined joint training and exercises with
zero incidents and strengths that created and alliance support with the United States.
Ruben Reyes Jr.
9812 Wren  LaPorte, Texas  (850) 889-6008  Reyes110@hotmail.com
 Supervised and managed 35 subordinates on a daily basis ensuring all job tasks were complete within a
timely manner including leading, evaluating, and trained up to 200 foreign partners.
Primary Instructor
 Responsible for instructing/evaluating special operations forces on tactics, techniques, and procedures.
 Supervised and directed 8 civilian and military instructors responsible for training 400+ personnel in
explosives, SCUBA, and Military Free Fall/Airborne jump training combat operations and overseas
Contingency Operations in Afghanistan and Iraq to include ensuring safety of all and increased units
wartime capability up 15% percent.
 Prepared and executed numerous hours of presentations of work briefings with total of successful
trainings of personnel to include the assigned daily duties, safety, and security of all unit personnel.
Air traffic Controller
 Maintained logs, records, files and recordings of voice communications. Interprets and relays Notices
to Airmen (NOTAM) information by reading and interpreting DoD Flight Information Publications
(FLIPS) and aeronautical charts to ensure safe operations and in accordance with FAA.
 Analyzed air traffic to identify and resolve potential conflicts; performed radarscope alignments,
coordinated terminal/route control, provided approach control services, and conducted precision radar
instrument approaches while providing aerospace information center services.
 Provided, supervised, and monitored air traffic services that included ground control approach (GCA)
radar and airspace information centers (AIC) visual flight rules (VFR), instrument flight rules (IFR)
Control Operator
 Conducted 7 combat deployments to Operations Enduring Freedom in Afghanistan, and Iraqi Freedom
as an air to ground liaison in direct support of Joint Special Operations Command ground forces.
 Coordinated and conducted numerous strategic mission planning studies and analysis for units global
tasking. Lead instructor of daily high tempo rifle and pistol training course for over 100+ soldiers.
 Utilized the Small Unmanned Aircraft system (SUAS) to conduct surveillance for possible threats
detected, hazards that may jeopardize missions as well as utilize the Small Unmanned Aircraft System.
Military Police
 Patrolled and Safeguarded United States Air Force top priority Intercontinental ballistic Minuteman III
missiles at alert launch facilities in the 23,000-mile complex valued at over 1.5 billion
 Entry controller for restricted areas, monitored two-person concept, and critical code components
providing a secure environment for distinguished US and nation visitors to missile alert facilities.
 Performed 20 Air, land, and sea escort missions to Panama escorting 10,000 refugees fleeing Cuba.
 Served as senior armorer responsible for $65,000 worth of specialized Air Force security police
tactical equipment utilizing and implemented inventory system that maintained records and accounted
inventory of 150 weapons and special equipment.
EDUCATION
Education:
Master of Science, Logistics and Supply Chain Management Degree Currently
Enrolled
Embry Riddle Aeronautical University, Houston, TX
Bachelor of Science, Professional Aeronautics - Degree
05/08
Embry Riddle Aeronautical University, FL
Associate of Science, Professional Aeronautics -Degree
05/06
Embry Riddle Aeronautical University, FL
Associate of Science, Criminal Justice-Degree
06/05
Community College of the Air Force, FL
Ruben Reyes Jr.
9812 Wren  LaPorte, Texas  (850) 889-6008  Reyes110@hotmail.com
Military Education:
United States Air Force- Fort Walton Beach, Florida
Noncommissioned Officer Academy, Leadership and Management Training II, FL
12/11
Airman Leadership School, Leadership and Management training I, FL
06/97
Graduated Air Force Basic Instructor Course, Kessler AFB
05/06
TWIC card, Current Passport, Familiar with Microsoft Office
11/20

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Ruben Reyes 14

  • 1. Ruben Reyes Jr. 9812 Wren LaPorte, Texas (850) 889-6008 Reyes110@hotmail.com SUMMARY A high-energy, enthusiastic, and motivated leader with twenty-one years of extensive management and superintendent experience across multilevel cultures, organizational management, analytical, strategic and technical roles. Solid decision-making skills with ability to identify strengths/weaknesses and create viable solutions. Ability to communicate effectively, build long-lasting partnerships and create a teamwork atmosphere necessary to work productively and efficiently with other departments within any organization. Effective in planning and implementing different organizational strategies for safety & security practices. EXPERIENCE Universal Protection Service Houston, Texas Division Manager 9/2015 to Current Manages and prioritize day to day operational management of 50+ assigned client portfolio accounts totaling over 200K monthly within the Houston branch operation. Responsible for developing and maintaining regular face to face with over 50+ clients. Insuring constant interaction and swift resolution of any operational issues at any assigned client sites. Maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow ups, phone calls, lunches and other special events are met before their deadline. Utilize branch and corporate resources, define, address and resolve all client issues including personnel/staffing concerns or requests, service issues or requests, execution of company programs, performance issues, and other service related items. Ensure all site lead security officers understand their responsibilities and maintain constant 2 way communication with all 200+ security officers. Accept and provide constant feedback. Also, that all officers are in compliance with all post requirements and are current and complete at assigned portfolio, including current post orders, training compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards. Ensure staff at assigned portfolio accounts meet all client and company standards, and that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated and resolved, compliance with all employee relations policies are followed. United States Air Force- Fort Walton Beach, Florida 10/1993 to 02/2015 Senior Supervisor-Primary Team Trainer Managed subordinates on a daily basis ensuring all job tasks were complete within a timely manner including leading and teaching classes on multiple subjects and platforms to 300+ personnel. Established multiple commercial air shipments for team lifesaving gear to and from Afghanistan including maintaining and inventoried $1M sensitive equipment discrepancies within a four year period. Executed supervisory duties that included managing personnel training records and inventory control including maintaining and controlling the allotted budget ensuring it is within the amount given to coordinate and review local/out of town proficiency training that saved the company thousands. Ensured accountability, inspection, scheduling, and tactical movement of military personnel along with transportation of $2M+ of critical lifesaving equipment & supplies for overseas deployments Maintained all training support materials by preparing and briefing information of all accountability in regards to trainings completed and individual assessments for key leadership. Aviation Consultant Traveled to countries in the Middle East, South America, and Eastern Asia to plan, and educate allied partner nation air forces on air to ground integration in support of combat operations, Counter Insurgency, and Foreign Internal Defense. Briefed US diplomatic agencies and foreign militaries to facilitate combined joint training and exercises with zero incidents and strengths that created and alliance support with the United States.
  • 2. Ruben Reyes Jr. 9812 Wren LaPorte, Texas (850) 889-6008 Reyes110@hotmail.com Supervised and managed 35 subordinates on a daily basis ensuring all job tasks were complete within a timely manner including leading, evaluating, and trained up to 200 foreign partners. Primary Instructor Responsible for instructing/evaluating special operations forces on tactics, techniques, and procedures. Supervised and directed 8 civilian and military instructors responsible for training 400+ personnel in explosives, SCUBA, and Military Free Fall/Airborne jump training combat operations and overseas Contingency Operations in Afghanistan and Iraq to include ensuring safety of all and increased units wartime capability up 15% percent. Prepared and executed numerous hours of presentations of work briefings with total of successful trainings of personnel to include the assigned daily duties, safety, and security of all unit personnel. Air traffic Controller Maintained logs, records, files and recordings of voice communications. Interprets and relays Notices to Airmen (NOTAM) information by reading and interpreting DoD Flight Information Publications (FLIPS) and aeronautical charts to ensure safe operations and in accordance with FAA. Analyzed air traffic to identify and resolve potential conflicts; performed radarscope alignments, coordinated terminal/route control, provided approach control services, and conducted precision radar instrument approaches while providing aerospace information center services. Provided, supervised, and monitored air traffic services that included ground control approach (GCA) radar and airspace information centers (AIC) visual flight rules (VFR), instrument flight rules (IFR) Control Operator Conducted 7 combat deployments to Operations Enduring Freedom in Afghanistan, and Iraqi Freedom as an air to ground liaison in direct support of Joint Special Operations Command ground forces. Coordinated and conducted numerous strategic mission planning studies and analysis for units global tasking. Lead instructor of daily high tempo rifle and pistol training course for over 100+ soldiers. Utilized the Small Unmanned Aircraft system (SUAS) to conduct surveillance for possible threats detected, hazards that may jeopardize missions as well as utilize the Small Unmanned Aircraft System. Military Police Patrolled and Safeguarded United States Air Force top priority Intercontinental ballistic Minuteman III missiles at alert launch facilities in the 23,000-mile complex valued at over 1.5 billion Entry controller for restricted areas, monitored two-person concept, and critical code components providing a secure environment for distinguished US and nation visitors to missile alert facilities. Performed 20 Air, land, and sea escort missions to Panama escorting 10,000 refugees fleeing Cuba. Served as senior armorer responsible for $65,000 worth of specialized Air Force security police tactical equipment utilizing and implemented inventory system that maintained records and accounted inventory of 150 weapons and special equipment. EDUCATION Education: Master of Science, Logistics and Supply Chain Management Degree Currently Enrolled Embry Riddle Aeronautical University, Houston, TX Bachelor of Science, Professional Aeronautics - Degree 05/08 Embry Riddle Aeronautical University, FL Associate of Science, Professional Aeronautics -Degree 05/06 Embry Riddle Aeronautical University, FL Associate of Science, Criminal Justice-Degree 06/05 Community College of the Air Force, FL
  • 3. Ruben Reyes Jr. 9812 Wren LaPorte, Texas (850) 889-6008 Reyes110@hotmail.com Military Education: United States Air Force- Fort Walton Beach, Florida Noncommissioned Officer Academy, Leadership and Management Training II, FL 12/11 Airman Leadership School, Leadership and Management training I, FL 06/97 Graduated Air Force Basic Instructor Course, Kessler AFB 05/06 TWIC card, Current Passport, Familiar with Microsoft Office 11/20