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Tony Overton has over 18 years of experience in sales, customer service, and marketing. He currently serves as the Director of Sales for the Poultry Division at A1AG Services in Fort Recovery, OH where he implements sales and marketing strategies to meet company goals and oversees projects from start to finish. Prior to this role, he worked in product development and held customer service leadership positions where he consistently exceeded expectations through strong relationship building and quality assurance.
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Michael Armand Gonzalez is a senior-level materials manager with over 15 years of experience in materials management, procurement, inspections, and vendor relations across various industries. He has a proven track record of successfully managing global projects and multi-million dollar purchase orders. Gonzalez holds certifications in Six Sigma Green Belt and various safety trainings. His extensive experience includes roles as a U.S. project expeditor coordinator, senior materials expediter, and materials expediting manager.MPRes
MPResMaria Pankratz
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Maria Pankratz has over 30 years of experience in administrative, customer service, and production roles. She currently works as the Administrative Office Manager for Countryside Realty, where her responsibilities include managing the daily operations of the busy office, supervising staff, and providing support to real estate agents. Previously, she held roles such as Customer Service Representative, Buyer/Planner, and Certified Machinist, demonstrating a diverse professional background and strong skills in areas like customer service, administration, and production.CvrResume10-12-2015
CvrResume10-12-2015Rob Horton
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Robert Horton is applying for a Strategic Sales Manager position and provides a 3 page resume summarizing his qualifications. He has over 25 years of experience in technical sales, field service, and account management. Horton believes his extensive experience in selling automation and MRO products in both direct and distribution sales makes him an ideal candidate. He provides details on his sales accomplishments, technical skills, and specialized knowledge in electrical controls, mechanical equipment, and chemical pumping systems.Jacqueline J. Marrero_81915
Jacqueline J. Marrero_81915Jacqueline Jimenez
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Jacqueline Jimenez has over 30 years of experience in operations management, quality control, data operations, supply chain management, and strategic planning. She is currently the Manager of Quality Control Data Operations at Bed Bath & Beyond where she oversees the onboarding of all products and manages vendor relationships. Prior to this role, she held several director level positions overseeing contact center operations, performance analysis, and marketing for publishing companies.sales-marketing
- 1. Tony Overton 201 High Street Fort Recovery,OH 45846 419-819-7845 toverton8993@gmail.com SUMMARY Dynamic Customer ServiceProfessional with more than 18 years in the sales, customer service and marketing industries. Qualified forchallenges requiring expertise in key account management, relationship building, customer retention, service quality, and field service operations. Motivated leader and team player witha trackrecord of consistently exceeding expectations, delivering exceptional quality assurance. Computer literate with MS Office,Word, Excel,and QuickBooks. EXXPERIENCE DIRECTOROFSALES POULTRYDIVISION| A1AG SERVICESFORT RECOVERY,OH DECEMBER2014-CURRENT Responsible for keeping current with market trends to stay ahead of the competition. Implement sales and marketing strategies relevant to company goals. Oversee entire project fromquote to finished product. Provide technicalservice when needed. PRODUCT DEVELOPMENT ASSISTANTMANAGER |FCC INDIANA PORTLAND,IN JULY 2012-NOV 2014 Perform activities to review new product and process failures, coordinate solutions with engineering and production personnel, and establish methods to improve and maintain product quality and specifications. Much of this role involves maintaining quality system requirements under minimal supervision. Thisposition requires APQP activities,developingPFMEAs, Control Plans, and 8D Corrective Actions in accordancewith customer and TS-16949 requirements. Responsible for providing statistical information for quality improvement by identifying measurement/testing methods and samples. Analyze data by process capability analysis tests and SPC. Maintain technical knowledge by reviewing professional publications, online references, etc. Contribute toteam effortby accomplishing related results as needed. Also, maintain comprehensive understanding of suppliers PPAP status and gathering necessary information to complete this process. SALES/ CUSTOMERSERVICETEAMLEADER |MOSERENGINEERINGPORTLAND,IN FEB1999-JULY2012 Responsible forhandling all incoming callsforinitial sales, customer service, troubleshooting and quality concerns. Duties involved handling the customer from start-to- finish. Helped promote current and future Marketing strategies via monthly meetings as well as QA concerns. My position at Moser Engineering was hands on throughout the manufacturing and sales process. Personally handled the largest account (Summit Racing Equipment) which was a 2 million dollar account. Communication amongst associates and management was a daily occurrencethroughout the order process.
- 2. Page 2 WORKSHOPS Pitfallsof Gage R & R, Control Plan Development, ISO/ TS-16949 internal auditing, Advanced PFMEADevelopment, Layered Process Auditing, 8 Stages of Incoming Material Control EDUCATION Jay County High School 1989 Portland, IN Stetson University 1993 Basketball Scholarship (B.A. Sociology) Deland, FL NOTABLE POINTS OF INTEREST Youth ActivitiesDirector/Pastor Church of the Brethren (2005 2008) Boys Basketball Coach Fort Recovery HS (2009 Current)