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SALIESHA RAMRATTAN
92-57 216th Street, Queens Village, NY, 11428 | C: (646) 874-1870 | ramrattan.Saliesha@gmail.com
SUMMARY
An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational
goals.
HIGHLIGHTS
Microsoft Office proficiency Excel spreadsheets
Meticulous attention to detail Results-oriented
Self-directed Time management
Professional and mature Strong problem solver
Meeting planning Schedule management
Resourceful Business writing
Dedicated team player Strong interpersonal skills
Understands grammar Proofreading
AS/400 Self-starter
Report writing Report development
Reynolds & Reynolds XTime
Experience
11/2014- present Billing Manager Infiniti of manhasset
Titan Motor Group - manhasset, ny
 Responsible for tracking and processing invoices in accounting
 Processing all DMV related applications
 Handling all billing and accounting phone calls
 Work closely with Finance Manager to oversea all cash flow
 Preparing, Processing,and Submitting all legal documents to DMV
 Prepare and Send out contracts to banks
 Forward all vehicle sales and purchases to the Corporate Office
 Preparing and finalizing all wholesales and swaps paperwork
 Input inventory control information
 Prepare trade in vehicle jackets
 Bill out customers
 Oversee all deals and DMV processing
 Ordering supplies for company & following budgeting procedures
06/2014- 11/2014 service consultant-Infiniti of Bayside
Titan motor group- Bayside, NY
 Responsible for informing customers on maintaining their vehicles and ensuring efficient performance of vehicles
 Identify malfunctions of vehicles and advise technician to complete necessary work.
 Advise client proper way to efficiently use vehicle to maximize performance
 Oversee work of technicians and provide assistance for complex jobs
 Communicate with customers and follow up
05/2012- 06/2014 Customer service Manager - Infiniti of Manhasset
Titan motor group- manhasset,ny
 Greet customers upon entry
 Provide support to Managers
 Supervise additional customer service representatives
 Responsible for all incoming phone calls and investigating customer queries
 Responsible for scheduling appointments
SALIESHA RAMRATTAN
 Responsible for accounting for daily expenditures
 Responsible for collecting payments from customers
 Performing follow up calls to ensure great service experience
 Reporting to Service Managercauses and effects of customers experience
 Keeping clients informed on the status oftheir vehicle
 Transferring phone calls to the appropriate department
education
2010- Queens Academy High School- Flushing, NY [HIGH SCHOOL DIPLOMA]
2011-present: Queens College- Queens, NY [BUSINESS & LIBERAL ARTS]

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SalieshaR

  • 1. SALIESHA RAMRATTAN 92-57 216th Street, Queens Village, NY, 11428 | C: (646) 874-1870 | ramrattan.Saliesha@gmail.com SUMMARY An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals. HIGHLIGHTS Microsoft Office proficiency Excel spreadsheets Meticulous attention to detail Results-oriented Self-directed Time management Professional and mature Strong problem solver Meeting planning Schedule management Resourceful Business writing Dedicated team player Strong interpersonal skills Understands grammar Proofreading AS/400 Self-starter Report writing Report development Reynolds & Reynolds XTime Experience 11/2014- present Billing Manager Infiniti of manhasset Titan Motor Group - manhasset, ny Responsible for tracking and processing invoices in accounting Processing all DMV related applications Handling all billing and accounting phone calls Work closely with Finance Manager to oversea all cash flow Preparing, Processing,and Submitting all legal documents to DMV Prepare and Send out contracts to banks Forward all vehicle sales and purchases to the Corporate Office Preparing and finalizing all wholesales and swaps paperwork Input inventory control information Prepare trade in vehicle jackets Bill out customers Oversee all deals and DMV processing Ordering supplies for company & following budgeting procedures 06/2014- 11/2014 service consultant-Infiniti of Bayside Titan motor group- Bayside, NY Responsible for informing customers on maintaining their vehicles and ensuring efficient performance of vehicles Identify malfunctions of vehicles and advise technician to complete necessary work. Advise client proper way to efficiently use vehicle to maximize performance Oversee work of technicians and provide assistance for complex jobs Communicate with customers and follow up 05/2012- 06/2014 Customer service Manager - Infiniti of Manhasset Titan motor group- manhasset,ny Greet customers upon entry Provide support to Managers Supervise additional customer service representatives Responsible for all incoming phone calls and investigating customer queries Responsible for scheduling appointments
  • 2. SALIESHA RAMRATTAN Responsible for accounting for daily expenditures Responsible for collecting payments from customers Performing follow up calls to ensure great service experience Reporting to Service Managercauses and effects of customers experience Keeping clients informed on the status oftheir vehicle Transferring phone calls to the appropriate department education 2010- Queens Academy High School- Flushing, NY [HIGH SCHOOL DIPLOMA] 2011-present: Queens College- Queens, NY [BUSINESS & LIBERAL ARTS]