science res 2014-1
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April Persons-Warren is a senior at Kean University pursuing a Bachelor's degree in Biology. She has extensive experience working in laboratory settings through various science courses. She is proficient in conducting tests to evaluate antimicrobial and anti-virulent products' ability to inhibit microbial and viral growth. Along with laboratory experience, she also has experience in environmental field work collecting and testing samples. She is a fast learner who can quickly adapt to new situations and absorb information.
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- 1. 2 11th street, Toms River, NJ 08757(732)278-9099aprilpwarren@yahoo.com April Persons-Warren Summary I am a senior at Kean University pursuing my Bachelors degree in Biology. I have completed several different science courses which have provided me with extensive experience working ina laboratory setting. I amclose, but do not currently have my degree; however I am highly educated in my field of science, especially Microbiology. I amproficient in conducting tests to evaluate antimicrobial/anti-virulent products ability to inhibit the growth of an array of microbial/viral specimens in a culture media. I am also a fastlearner who can quickly adapt to new experiences. Along with a lab setting, I am also experienced in environmentalfield work, collecting and testing samples. I possess the ability to quickly absorb new information, Exercise exceptional judgment, and work well independently. I take extreme pride in my work. I am proficient in the use of ALL MS Software. E xp erience 9/ 2005 10/ 2010 Ansell Inc. Red Bank , NJ Customer Service Representative E xtensiveknowledge of all products and product specifications. Daily contact with warehouse andmultiple carriers toensuretimely delivery of all stock. Made product recommendations toclients basedoff of their specificapplication andimplementation of that product Responsible for handling order inquiries from distributors, endusers, andall customers. Processed all claims for refunds/credits andproduct returns. Researchedclients contracts, reporting any discrepancies. Created in-depth expedite reports for distributors requiring immediate order statusfor multiple clients. Created daily E xcel spreadsheets containing key account expenditures. 8 / 2003 -7 / 2004 Health Net Neptune, NJ Customer Service Representative Responsible for handling claim inquiriesfrom doctors, hospitals andall medical facilities. Processed all billable claims andre-processedall claims paidor not paid in error. Researchedclients contracts, reporting any discrepancies. Researchedmedical information via the internet on behalf of the client. Made outgoing calls tocustomers for further assistance. 7 / 2000- 8 / 2003 Rosenbluth International CherryHill, NJ Cor p orate Travel Agent/Customer Service Coordinated corporate travel arrangementsfor an array of executives. Liaison with clients customer service issues,resolving disputesbetween clientand vendors. Maintainedclients businesstravel accounts. 5 / 1998-6 / 2000 Kimball Medical Center Lakewood, NJ EmergencyRoom Patient Registration Interviewedthe patient topre-screen symptoms in order toalert the medical staff toany possible infectious diseases. Acted as first contact topatients entering E.R. prior totriage, was requiredtodirect possible infectious patients tobypass triage andgodirectly intoprivate E .R. asa precaution. Verifiedall insurance andbilling documentation andcodes. Putting together charts for all admission patients according totheir individual conditions. Worked in high volume environment. E ducation 2011-Present 2009- 2011 Kean University- Biology/Education Major *Range of G.P.A.: 3.85- 4.0* Ocean County College- BiologyMajor TomsRiver, NJ TomsRiver, NJ
- 2. [Phone number][E-mail address] [Your Name] Graduated with A.A.S degree- G.P.A.:3.85*