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Sinyard Resume
- 1. Lisa R Sinyard 4623 Barkley Drive Acworth, GA 30101 404.931.5433 lsinyard@comcast.com Accomplished Human Resources Technology leader with over 19 years of experience in technology management and strategy, software implementation and process improvement for human resources, payroll, benefits, recruiting management systems and overall HR operations. Talent for leveraging functional knowledge with technical abilities for end to end system comprehension. Professional BCD Travel, June 2000 March 2012 Experience A leading provider of global corporate travel management operating in more than 90 countries, with $17.2 billion in total sales for US and a combined worldwide workforce of 10,800 Manager, Human Resources Information Systems June 2002 March 2012 Managed technologies for the full spectrum of HR services for large, complex organization with 10,800 employees globally. Areas included human resources, benefits, payroll, recruiting, on-boarding, learning management, time management, employee & manager direct access, employee portal/intranet, employee recogintion & retention, internal help desk, and vendor interfaces. Responsible for: Managed a variety of human resources technology projects, including systems implementations, deployments, upgrades, post production support, training, enhancements, technology, security, strategy and shared services Development and support for numerous interfaces to internal and external systems: Recognition system, learning management system, recruiting system, time and labor system, benefits administrations vendor systems, and other internal systems such as Active Directory Production support activities included: break/fix troubleshooting and issue resolution, end user support, table maintenance, transaction support for all HR/Payroll entry, liaison to vendors for outsourced functions of benefits administration and time collection, and on call support for payroll processing. Received approximately 2,000 cases per year since 2005 via PeopleSoft CRM system Project life cycle management including system design, process review and re-design, configuration, creating and conducting user training, system testing, data conversion, and end user support Designed & developed all End User Training materials for all supported HR systems Worked with Security Team to meet SAS70, ISO 9001 & PCI certification requirements surrounding US Employee PII Data. Additionally worked to comply with ever changing Federal & State Privacy regulations such as Massachusetts Privacy Law (201 CMR 17) HR Lead for migration from MS SharePoint to PeopleSoft Enterprise Portal Assisted with annual year end payroll and benefit processes Technical Lead for configuration and deployment of Online Peer to Peer Recognition program Compiled global employee data for annual Employee Satisifation Survey Created secondary HR database to replicate common Employee data fields directly to multiple internal systems such as PeopleSoft Financials & CRM. Removed all non-essential access to Master HR database in order to protect highly sensitive Employee data. Controlled access through secondary database Developed integration and real time sync between LDAP and secondary HR SQL database to ensure Network security controls and access across US network operations Lead Global implementation of online Recruiting Management System for US, Canada, Belgium, The Netherlands, United Kingdom, Ireland and Germany. As project manager; led all efforts of the project team through global design, development, configuration, testing, training, and deployment. System was translated into French, Dutch & German. Worked within local data privacy regulations including German Workers Council and European Union for storing candidate data within US
- 2. Manager, Benefits June 2000 June 2002 Managed all Health & Welfare and Retirement Plans for more than 7,200 domestic employees and their dependents, including managing self-funded medical plan. Responsible for: Established and implemented a new benefit package that included vendor change for major medical from a TPA with over 10 medical networks to a single carrier Worked with TPA regarding employee claim resolutions. Reduced rejection claims from over 70% to less than 5% within 6 months Managed benefits staff in daily operations and transactions including employee enrollment, payroll deductions and Leave of Absence program Defined, documented and implemented policies and procedures to support a multi-billion organization ensuring practices were within Federal and State regulations and guidelines Improved communication through the development and implementation of onsite and remote meetings with key leaders within the organization Functional Project Lead implementing PeopleSoft HCM 8.0 from legacy FoxPro HR & DOS Payroll systems. Project was 80% complete including data conversion, table configuration, custom SQR and end user training when project was cancelled due to events of 9/11/2001 Completed integration and data conversion to Ceridian Source 550 (SQL) in 45 days Integration and conversion of employee data payroll to support several acquisitions across multiple states from ADP to Ceridian SQL Managed & conducted Annual Employee Open Enrollment meetings and manual paper enrollment process across 42 states Maintained all vendor/carrier relationships and contracts Identified and implemented online benefits administration system. First automated system implemented at BCD. Worked with vendor to design and deploy system, including setting up of biweekly data feeds for multiple carriers. Premiere Technologies Manager, Benefits & HRIS August 1997 May 2000 Managed all Benefit and Retirement Plans for more than 2,000 domestic employees and their dependents, while directing the support and maintenance of PeopleSoft HRMS and Benefits Administration. Responsible for: Annual employee Open Enrollment through paper enrollment process Maintained all vendor relationships and contracts Strategy, management and delivery HRIS systems to support including HR, Payroll and Benefits Administration Management of HRIS data integrity initiatives, PeopleSoft optimization, and functional review including Tree manager and security administrator Key member of Implementation Team for PeopleSoft HRMS (HR, Benefits Administration, Payroll Interface) version 7 and Open Enrollment initiative Supported numerous interfaces to internal and external systems such as biweekly benefit carrier feeds Production support activities included: break/fix troubleshooting and issue resolution, end user support, table maintenance, transaction support for all HR/Payroll entry and on call support for payroll processing Regulatory reporting (EEO, VETS100), year-end payroll processing support , small functional enhancements
- 3. Manpower International, Inc. Operations Supervisor January 1996 August 1997 Responsible for: Recruiting qualified applicants for temporary and permanent positions within Fortune 500 companies, attaining a 97% successful placement rate for over 350 applicants Managed a staff of 3 Recruiters Processed weekly timesheets for all contracted Temporary employees Worked directly with clients to determine workforce need and best candidate fit Pier One First Assistant Manager 1994 1995 Responsible for: Managed a staff of 10-12 retail associates and all daily store activities Managed inventory control for thousands of dollars of merchandise Handled daily cash balancing and bank deposits Provided superior customer service Collins Sign Company HR Generalist 1992 1994 Responsible for: All HR activities for local manufacturing company with approx 200 office & warehouse employees Processed biweekly payroll including maintaining manual accounting expense accrual Processed and maintained all employee benefit enrollments and records Set up new benefit plans and conducted employee enrollment meetings Created & maintained all employee files according to state and federal regulations Technical Ceridian HR/Payroll Source 550 7.6.7 (SQL) Skills PeopleSoft Modules: PeopleSoft HRMS (v6.0 v9.1), Benefits Administration (v6.0), PS Tools I&II (v7.5, 8.0), Security Administration & Tree Manager (v7.5, 8.0), Payroll Interface (v6.0-9.1), CRM (v8.9), Enterprise Global Portal (v9.0), Query, SQL/SQR Other HR systems: iEmployee Time & Labor, ADP VirtualEdge Recruiting Management & On- boarding, Secova iElect, Element K, ADP PC Payroll for Windows, Symmetry, Aquire General: NT, Unix, Microsoft Server 2000,2003,2008, SQL Server 2005/2008, Enterprise Manager, Query Analyzer, SQL, Access, Visual Basic, CSS, HTML, Citrix, MS Terminal Server, MS Query, Adobe Acrobat Professional, Crystal Reporting, MS Project, Tempo, MS SharePoint Education Business Administration, George C Wallace Community College, Dothan, AL Human Resources Management, Troy State University, Dothan, AL Professional HRIP, Human Resources Information Professional Certification Certifications, Certified Site Administrator, ADP VirtualEdge Affiliations Certified HR Systems Pro, PeopleSoft University IHRIM (International Association for Human Resource Information Management) Board of Directors, President (2008 & 2009) Atlanta/SE 2004 current Board of Directors, Program Manager Privacy & Security 2004 2008 Ceridian User Group President, Atlanta District 2003 - 2006 PeopleSoft SRUG (PeopleSoft Southeastern Regional Users Group) Board of Directors, Program Manager 2003 2004 Six Sigma Green Belt Community Volunteer Arthritis Foundation, CURE Childhood Cancer, Laurens Walk, Quiet Heroes Industry Speaker IHRIM, ADP, Ceridian