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Khanut Anusatsanakul

This document discusses persuasion in technical communication. It defines persuasion as trying to influence others' actions, opinions, or decisions. Most workplace documents have an implicit or explicit persuasive goal. It is important to identify a specific persuasive goal, anticipate audience reaction, respect constraints, support arguments with evidence, understand cultural differences, and prepare a convincing argument. The document provides learning objectives and reviews key concepts like the three types of audience acceptance, three ways to connect with audiences, recognizing constraints, and supporting claims convincingly.

Chapter 5: Teamwork and Global Considerationsjoancrittenden

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This document discusses the technical writing process. It identifies the key stages as researching, planning, drafting, and revising. Critical thinking and audience analysis are important. Technical writing often involves collaborating with experts and colleagues. Documents must have the proper format and distribution method. The writing process is illustrated through the example of a working writer. Key questions are provided to guide writers at each stage of researching, planning, drafting, revising, and proofreading a document. Digital tools can support the technical writing process.

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Chapter 4: Weighing the Ethical Issuesjoancrittenden

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The document discusses ethics in technical communication and identifies key issues. It covers recognizing unethical workplace behaviors, understanding potential abuses of communication, relying on critical thinking for ethical decisions, differentiating ethics from legal guidelines, avoiding plagiarism, and deciding when to report ethical violations. The chapter provides learning objectives and review questions to help technical writers approach situations ethically.

Chapter 2: Meeting the Needs of Specific Audiencesjoancrittenden

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The document discusses the importance of understanding the audience and purpose when writing technical documents. It outlines key concepts like primary vs secondary audiences, considering audience technical background and cultural differences, and developing an audience profile sheet to focus the document. The goal is to create usable documents that allow the audience to easily find, understand and apply the information for the intended purpose.

Thinking Critically about the Research Processjoancrittenden

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This document outlines the key stages and types of research. It discusses the procedural and critical thinking stages of research, including asking questions, exploring different perspectives, evaluating findings, and interpreting results. It differentiates between primary research sources like interviews and surveys, and secondary sources like books, articles and websites. Guidelines are provided for effectively searching and evaluating both online and traditional sources. The overall purpose is to think critically about the research process.

Chapter 6: An Overview of the Technical Writing Processjoancrittenden

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This document discusses the technical writing process. It identifies the key stages as researching, planning, drafting, and revising. Critical thinking and audience analysis are important. Technical writing often involves collaborating with experts and colleagues. Documents must have the proper format and distribution method. The writing process is illustrated through the example of a working writer. Key questions are provided to guide writers through each stage of researching, planning, drafting, revising, and proofreading a document. Digital tools can also support the technical writing process.

Powerpoint Menstruasi-Gita Stikes Muhammadiyah KudusNagita Devi

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Chapter 1: Introduction to Technical Communicationsjoancrittenden

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The document introduces technical communication, defining it as the exchange of information that helps people interact with technology and solve complex problems. It discusses that technical communication has a global reach and is part of most careers. The key features of technical communication are that it is reader-centered, accessible, efficient, often produced by teams, and delivered in both print and digital formats. The main purposes of technical communication are to inform, instruct, and persuade readers. When preparing technical documents, communicators aim to deliver useful information, use persuasive reasoning, consider ethical issues, and practice good teamwork.

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