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- 1. MATTHEW DAVID SMITH 203-263-2793 matt@litchfieldcountycomputer.com SUMMARY/OBJECTIVES_______________________________________________________ College graduate majoring in MIS combined with excellent hands-on skills and applications development projects. Exploring career opportunities where my skills and education can be effectively utilized. WORK EXPERIENCE___________________________________________________________ President - Litchfield County Computer, L.L.C., Woodbury, CT. October 2004- Present Manufacturer products used: Tyan, ASUS, Crucial, Cisco, Belkin, DLink, Netgear, Leviton QuickConnect, PCPower and Cooling Litchfield County Computer is a full service IT provider with approximately 200 customers. Designed and constructed computers for numerous applications including photo editing with Adobe Photoshop CS3 and CS5, architectural/CAD, data serving, and gaming. Able to design and build a computer that will perform any function desired. Numerous computer repairs and upgrades on both desktops and laptops including: Diagnosis and replacement of defective motherboards. Diagnosis and replacement of defective power supplies. Diagnosis and replacement of defective graphics cards. Diagnosis and replacement of defective desktop and laptop memory (RAM). Diagnosis and replacement of defective desktop monitors. Diagnosis and replacement of defective laptop displays. Diagnosis of defective laptop power jacks and AC transformer blocks. Data recovery from computers that will not boot and the hard drive is still readable. Litchfield County Computer is a DriveSavers reseller. DriveSavers is able to recover data from hard drives and other media that have been dropped, involved in natural or man made disasters, or suffered accidental deletion or formatting. DriveSavers has been in business since 1985 and has a 95% data recovery success rate. As a reseller, Litchfield County Computer has coordinated several DriveSavers data recoveries. Upgrades of desktop and laptop memory (RAM). Upgrades of desktop graphics cards. Installation and setup of new computers. Consulting with customers on the purchase of new computers. Providing telephone support to customers, including diagnosis and resolution of issues. Coordinate with software and hardware vendors to assist in resolving issues when required. Litchfield County Computer also has some experience with Computer Numerical Control (CNC) equipment. LAN installation and upgrade work. Please see Specific Customer List below for more detailed information.
- 2. Litchfield County Computer is a computer security (Information Assurance) specialist. Computer security services include the following: Removal of numerous virii, Trojan horses, worms, adware, and spyware from customer computers while preserving data whenever possible. Designed a security package that uses the concept of multiple layers of security and software that is freely available on the Internet to keep customer computers as virus free as possible. Provide information to customers on how they can help keep their computers as clean as possible. Perform secure data destruction in accordance with the Gramm Leach Bliley Act (GLBA), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA) and Department Of Defense (DoD). Litchfield County Computer has performed the secure destruction of tax and legal records, financial services records and patient mental health records. Set up and maintained numerous data back up systems for customer data. Conducted security research into several topics, including backdoor Trojans, smart phones, and metadata, as part of continuous self improvement. Operates a security and technology blog to keep the general public informed on relevant issues. Provide tutoring services for customers on a variety of subjects. Provide consultation for businesses. Litchfield County Computer has given several computer security presentations. See Presentations section for further information. Website maintenance. See Websites section for further information. SPECIFIC CUSTOMERS________________________________________________________ Angrave Metrology and Supply, Bethlehem, CT. November 2006-November 2010 Manufacturer Products Used: Cisco, Dlink, Netgear, Leviton Administered a 10 computer LAN that was domain based (Windows 2003 Server). Installed and configured Microsoft Exchange Server 2003 Installed and modified LAN cabling when required. Handled computers attached to precision measuring equipment. Oversaw the purchase of special order hardware, sometimes from overseas vendors. Made sure that website credit card transactions were being handled in a secure manner. Corrected any accounting system issues that arose (Peachtree Accounting) Coordinate with vendor technical support to resolve issues. Added and secured a wireless access point.
- 3. Grady & Riley L.L.P., Attorneys at Law, Woodbury, CT. December 2005-Present Manufacturer Products Used: Netgear, ASUS, Crucial, PCPower & Cooling Administrator of a 5 station LAN. Designed and built a new network file server to serve Lacerte Tax databases and client documents. Designed and configured a backup system to secure mission critical client data. Diagnose and correct Lacerte Tax issues, coordinating with Lacerte technical support when needed. Many of these issues required me to view confidential client records. Set up replacement workstations. Provide assistance in maintaining the security of 30 workstations in the main office in Waterbury, CT. Viso Bello Day Spa, Middlebury, CT. April 2007-May 2011 Manufacturer Products Used: Netgear, Cisco, Dlink, Leviton Upgraded and expanded LAN. Purchased, installed, and configured new workstations. Maintained Harms Millennium customer management software. Set up a website on the file server to allow customers to book appointments online. Designed and configured file server backup system. Installed and configured IP based cameras for employee monitoring. This also included the installation of a Netgear PoE switch. Coordinate with vendor technical support to resolve issues. Deja Vu Hair Salon (now CR Salon), Woodbury, CT. October 2004- Present Manufacturer Products Used: None specific. Maintain computers and small LAN when required. Coordinate with vendor technical support to resolve issues. Maintain HairMax customer management software. Laferriere Associates, Woodbury, CT. February 2007- Present Manufacturer Products Used: None specific. Maintain office and field computers. Consulted on the establishment of a VPN between offices. Set up backup system to preserve client data. Ameriprise Financial, Southbury, CT. May 2007-July 2008 Manufacturer Products Used: Netgear, Leviton, Cisco Repaired and tested existing LAN wiring with cable tester. Oversee installation of computers. Maintain computers when required. Coordinate with Ameriprise corporate office technical team to resolve issues.
- 4. Oversee network security and install any new security tools that may be required.
- 5. Compass Land Surveying, Wethersfield, CT. October 2007- Present Manufacturer Products Used: Netgear, Leviton, Cisco Repaired and reconfigured LAN. Maintained older computers and software Purchased and set up new computers as needed. Designed small website for advertising purposes. DeFelice and Associates, Southbury, CT. March 2005-Present Manufacturer Products Used: Cisco, Tyan, Crucial, PCPower & Cooling Installed and configured WLAN. Designed and built a custom computer to handle the production of multimedia presentations. Designed and built two gaming computers. Woodbury Public Library, Woodbury, CT. September 2014-October 2014 Manufacturer Products Used: Netgear Responsible for maintaining the IT systems and tutoring library patrons on their use on an as required basis. Nininger and Company Ltd., Waterbury,CT September 2015-Present Manufacturer Products Used: ASUS, Crucial, PCPower and Cooling Designed and built a custom dual purpose high end workstation and file server to reduce the amount of computers needed and allow for large amounts of data to be stored and served when required. Designed a data backup system, including a drive dock that allows one backup copy to be brought offsite at night Prepared unused, outdated IT equipment for secure disposal, and moved data from these outdated machines over to new file server. Performed needed network maintenance and cleanup. Tested the legacy software for proper function under Windows 7 and corrected any issues that arose. Tutored the owner on the use of the new computer system. WEBSITES DESIGNED AND MAINTAINED_______________________________________ University Assistant, Western Connecticut State University. Responsible for designing websites for Disability Services and Multicultural Affairs. Webmaster for the Connecticut Council on Developmental Disabilities and the Responsibilities include the maintenance of http://www.ct.gov/ctcdd http://www.ablelives.org and PDF creation when required.
- 6. QUALIFICATIONS_____________________________________________________________ Highly-focused with a strict attention to detail and accuracy. Excellent diagnostic, analytical, and troubleshooting skills. High level of enthusiasm and energy for the computer field. Strong advocate of teamwork, positive change, and performance excellence. Committed to continuous self-improvement at all times. Ability to rapidly learn new programs and systems. EDUCATION___________________________________________________________________ Western Connecticut State University, Danbury, CT. Bachelor of Business Administration in MIS with a concentration in Computer Security, GPA 3.3, May 2002 Computer Security courses taught by Dr. Marie A. Wright Ph.D. CHS-V. Her resume is found online at http://people.wcsu.edu/wrightm/resume.htm COMPUTER LITERACY________________________________________________________ Operating Systems: Windows 3.0/3.1/ 95/98/NT/XP/2000/2003 Server/Vista/7/8; DOS; Apple IIC; Macintosh OSX; IBM Personal System Series; Compaq Presario 4824 and 5000; Dell Inspirion 8100; FreeBSD UNIX 4,5, and 6; CentOS 5.x; CentOS 6.x; Linux Software: Microsoft Office Suite; Microsoft Exchange Server 2003; Visual Basic 6.0; Explorer; AVG Antivirus; Norton Antivirus/NIS; Symantec Antivirus; McAfee; Spybot Search & Destroy; Avira Antivir; Unreal IRCD 3.2x; Anope 1.5 x; 1.6x; 1.7x; 1.8x; IRCServices 5.0.57; Eggdrop1.6.15; Apache HTTPD; PHP; ProFTPD; MySQL Server and supporting applications; HTML; Macromedia Flash MX; Ulead PhotoImpact 12; Lacerte Tax 2000-2014; Harms Software Millennium; Hairmax 10 and 11; AutoCAD; WordPress 2.6-latest; Peachtree Accounting; GoToMyPC Hardware: Set-up of PCs and Workstations; Installation of Software; Build and Re- build PCs; Service Hard drives and Cards; Set-up LANS; Troubleshoot LAN, Networking, and Connectivity Problems; Set up IP cameras CLASS PROJECTS______________________________________________________________ Used Access to create a record keeping system for a major non-profit organization (community service project). Handled all systems design, coding, testing, debugging, and implementation. Wrote a paper entitled Network Security Preventative Maintenance Tools which captured the interest of the National Security Agency (NSA). Wrote a research paper on Cyber Terrorism including dangers, vulnerabilities, and methods to combat terrorism. Completed MIS Senior Seminar project of a case study of two area companies. The IT support case study covered software, hardware, and network consulting. AWARDS/HONORS_____________________________________________________________ Deans List several semesters Recipient of All American Scholastic Scholarship from the United States Achievement Academy
- 7. PRESENTATIONS______________________________________________________________ PowerPoint presentation on Identity Theft for the Litchfield Hills TRIAD, Southbury, CT. (October 2013) PowerPoint presentation on Identity Theft for the St. Theresa's Men's Club, Woodbury, CT. (October 2012) PowerPoint presentation for the Woodbury Business Association "Computer Security in a Business World." (September 2011) PowerPoint presentation on Identity Theft, Nigerian Fraud, and Cross Border Fraud for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (September 2011) PowerPoint presentation on Identity Theft, Nigerian Fraud, and Cross Border Fraud for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (May 2011) PowerPoint presentation on Identity Theft for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (October 2010) PowerPoint presentation on Identity Theft, Sexual predators, and Social Networking sites for St. Paul's church, in association with the Woodbury Police Department, Woodbury, CT. (March 2010) PowerPoint presentation on Identity Theft and Cyber bullying for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (October 2009) PowerPoint presentation on child Internet Safety for the Activities Support Group at Nonnewaug High School, Woodbury, CT. (May 2009) PowerPoint presentation on Identity Theft, Nigerian Fraud, and Cross Border Fraud for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (October 2008) PowerPoint presentation on Identity Theft, co presenter with Sergeant James Smith of the Connecticut Computer Crimes and Electronic Evidence Unit for the Woodbury Police Department Citizens Police Academy, Woodbury, CT. (October 2007) PROFESSIONAL ORGANIZATIONS______________________________________________ Connecticut InfraGuard member Member - Woodbury Business Association Member of the Woodbury Lions Club, currently serving as Membership Chairman Litchfield Hills TRIAD - Organizing committee member REFERENCES__________________________________________________________________ References Available Upon Request