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Annastanzia A. Grimes
4533 Massaponax Church Rd Fredricksburg Va 22408
(540) 479-7627 sgrimes813@gmail.com
Summary of Qualifications
 Customer Service
 Team Leadership
 Problem Solving/Resolution
 Multi-Task Management
 Peer-to-Peer and inter-organization collaboration
Employment Experience
Knockout Burgers and Hotdogs (October 2015-Present-Cashier
 To collect money from customers.
 To exude excellent customer service on a daily basis.
 To keep the front counter and cashier register area neat, clean, and tidy.
Chick Fil A Spotsylvania Towne Centre
(April 2014-July 2015)
Team Member
 Assisted the team during heavy shifts, resolving conflicts, and completing projects
within a timely manner.
 Easily communicated standards and cooking methods to staff, give orders, and speak
with customers.
 Was promoted to Team Leader within two months of working at Chick Fil A.
 Became responsible for the overall operations for the back of house and kitchen area
of the restaurant.
 Dealt with employee conflict, irate customers, and wrong stock orders.
Hope House (November 2012-February 2014)
 Managed the daily clean up of personal and public areas.
 Generated the preparation of food and organized the house during major holidays
such as Thanksgiving and Christmas.
 Focused on developing and maintaining contacts of donor prospects.
 Shaped a safe, caring, and supportive environment for homeless shelter guests by
providing assistance to staff and giving informal support to shelter guests.
Marys Shelter (August 2011-November 2012
 Conducted daily and monthly inspections to make sure the shelter was within Health
Department regulation.
 Contributed to the mediation of our mandatory monthly meetings.
 Monitored the distribution of inventoried items to the residents.
 Remodeled flower beds, layed mulch, and aided in the upkeep of the physical
appearance of the shelter.
Old Dominion Job Corps (November 2010-August 2011)
 Recruited and interviewed prospective dorm tenants.
 Supervised the completion of all chores and dorm duties.
 Conducted nightly roll call to reassure everyone was on dorm at their respective
times.
 Completed the Pharmacy Technician program.
U.S. Air Force  Food Services Journeyman (August 2008-August 2010)
 Responsible for preparation of meals and salads in accordance with the Corporate
Food Service System.
 Accountable for ensuring government funds are verified securely.
 Conducted weekly and monthly public health sanitation inspections in accordance
with the USDA Food Code.
 Was also a member of the base Honor Guard.
Volunteer Experience
 Llloyd F. Moss Free Clinic, June 2012-August 2012, Pharmacy Technician
 Medi Home Hospice, May 2012-August 2012
Education
 Kaplan University, Criminal Justice/Forensic Science 2013
 Germanna Community College, Fredericksburg Va, Business Administration, August
2012-December 2012
 High School Diploma, Freedom High School, Woodbridge Va, June 2007
Professional References
Breeana Jackson, Fredericksburg Va, Former Co Worker, 540-621-9205
Kristen Johnson, Atlanta GA, Former Manager, 678-697-4975
Malik Coppedge, Fredericksburg Va, Former Co Worker, 804-926-6727
Stanzi's Resume'

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Stanzi's Resume'

  • 1. Annastanzia A. Grimes 4533 Massaponax Church Rd Fredricksburg Va 22408 (540) 479-7627 sgrimes813@gmail.com Summary of Qualifications Customer Service Team Leadership Problem Solving/Resolution Multi-Task Management Peer-to-Peer and inter-organization collaboration Employment Experience Knockout Burgers and Hotdogs (October 2015-Present-Cashier To collect money from customers. To exude excellent customer service on a daily basis. To keep the front counter and cashier register area neat, clean, and tidy. Chick Fil A Spotsylvania Towne Centre (April 2014-July 2015) Team Member Assisted the team during heavy shifts, resolving conflicts, and completing projects within a timely manner. Easily communicated standards and cooking methods to staff, give orders, and speak with customers. Was promoted to Team Leader within two months of working at Chick Fil A. Became responsible for the overall operations for the back of house and kitchen area of the restaurant. Dealt with employee conflict, irate customers, and wrong stock orders. Hope House (November 2012-February 2014) Managed the daily clean up of personal and public areas. Generated the preparation of food and organized the house during major holidays such as Thanksgiving and Christmas. Focused on developing and maintaining contacts of donor prospects. Shaped a safe, caring, and supportive environment for homeless shelter guests by providing assistance to staff and giving informal support to shelter guests.
  • 2. Marys Shelter (August 2011-November 2012 Conducted daily and monthly inspections to make sure the shelter was within Health Department regulation. Contributed to the mediation of our mandatory monthly meetings. Monitored the distribution of inventoried items to the residents. Remodeled flower beds, layed mulch, and aided in the upkeep of the physical appearance of the shelter. Old Dominion Job Corps (November 2010-August 2011) Recruited and interviewed prospective dorm tenants. Supervised the completion of all chores and dorm duties. Conducted nightly roll call to reassure everyone was on dorm at their respective times. Completed the Pharmacy Technician program. U.S. Air Force Food Services Journeyman (August 2008-August 2010) Responsible for preparation of meals and salads in accordance with the Corporate Food Service System. Accountable for ensuring government funds are verified securely. Conducted weekly and monthly public health sanitation inspections in accordance with the USDA Food Code. Was also a member of the base Honor Guard. Volunteer Experience Llloyd F. Moss Free Clinic, June 2012-August 2012, Pharmacy Technician Medi Home Hospice, May 2012-August 2012 Education Kaplan University, Criminal Justice/Forensic Science 2013 Germanna Community College, Fredericksburg Va, Business Administration, August 2012-December 2012 High School Diploma, Freedom High School, Woodbridge Va, June 2007 Professional References Breeana Jackson, Fredericksburg Va, Former Co Worker, 540-621-9205 Kristen Johnson, Atlanta GA, Former Manager, 678-697-4975 Malik Coppedge, Fredericksburg Va, Former Co Worker, 804-926-6727