Subhankar Bhattacharya - Latest
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Subhankar Bhattacharya has over 20 years of experience in sales, marketing, and operations management in the education and travel industries. He is currently the SBU Head of International Business at JIS Group, where he is responsible for international business expansion, budget management, and daily operations. Previously, he held leadership roles at Orion Edutech, Flying Squirrel Holidays, and other education and training companies where he oversaw business development, sales, staff management, and financial performance.
Subhankar Bhattacharya - Latest
- 1. Subhankar Bhattacharya E-Mail: subhankar_in@yahoo.com Contact: 09874710802 Objective: Management responsibility with an organization where demonstrated skills in marketing, administration, and sales can be translated into improved growth and profitability Career Summary 20 + years of experience in managing sales and operations of education and travel industries. Year 1995 2000, have worked in travel industry. Have headed the Outbound Tour division of Cox & Kings Kolkata operations. Year 2000, changed to Education Industry and started training on various Internetworking platforms like Microsoft, ComTIA and Cisco. Year 2005, went to Canada, stayed for a year, worked on VoIP projects at Toronto. Year 2006, came back to India and took up a leadership assignment of an education company. Developed and managed business across the eastern and northern region of the country. Since then worked with various education companies at the top leadership position and have been responsible for zonal business expansion and P&L functions till Dec 2013 Year 2014 March, took an assignment of heading the sales and operations of a Dubai based new age travel management company Year 2015 Sep, took an assignment of heading the International business expansion of a leading education company Professional Preface: P&L Management Develop and execute strategy for business development as per timelines. Develop and execute brand building and business acquisition campaigns. Drive topline collections from company owned and franchise centers. Track operating expenses. Meet zonal sales targets. Optimize costs of the zone. Expansion by appointing new Franchisees Franchisee relationship building and management. Corporate Client acquisition Talent acquisition and management Evaluate budgets, expenses, return on investment and other financial aspects and optimize profitability. Asset utilization, its maintenance and optimization. Support preparation of MIS Reports to facilitate informed decision-making and to review the actual performance of each unit as against the budgets. Preparation of Sales, Financial, Non-Financial and other MIS for internal stakeholders like the Top management. Managing vendor relationship including selection, negotiation product and prices. Managing logistics and giving support to all the functional units across the zone. Drive sales through call center and digital assets of the company Coordination with other stakeholders of the company for smooth functioning Employment Scan Company: JIS Group Designation: SBU Head International Business. Reporting to Director Jan 2016 till date Accountabilities JIS Institute of Skill Development, an institute focused on imparting demand driven market relevant courses to address the skill development and training for the Bottom of the Skill Pyramid in India today is a part of JIS Group, the largest Educational Conglomerate in Eastern India. International Business expansion Acquiring Business from PSU and Corporates by partnering their CSR activities Pitching CBSE affiliated schools to start vocational training under NSQF as a SKP Daily operational management. Managing budgets and maintaining statistical/financial records; Dealing with customer enquiries and aiming to meet their expectations. Overseeing the smooth, efficient running of the business. Constantly motivating the sales team to hit their targets and ensure company profitability. Meeting regularly with team leaders to give them sales figures and plan how they approach their work. Dealing with disciplinary matters and customer complaints.
- 2. Company: Orion Edutech Pvt. Ltd Designation: Head International Business. Reporting to MD Sep 2015 till Jan 2016 Accountabilities Orion Edutech, an NSDC partner company, creates promising champions of the future generation. We have pledged to support the nation by skilling the young minds of India to bridge the gap between the demand and supply of the skilled manpower. We are an ISO 9001:2008 certified company and have started initiating this endeavor since 2005. We have successfully trained and placed more than 1.5 lakh job aspirants in various top MNCs and corporate houses. We have more than 200 training centers across 19 states in India. We have taken giant strides to extend our network overseas and also explore offshore opportunities for recruitment solutions. International Business development Staff and financial management Daily operational management. Managing budgets and maintaining statistical/financial records; Dealing with customer enquiries and aiming to meet their expectations. Overseeing the smooth, efficient running of the business. Constantly motivating the sales team to hit their targets and ensure company profitability. Meeting regularly with team leaders to give them sales figures and plan how they approach their work. Dealing with disciplinary matters and customer complaints. Company: Flying Squirrel Holidays Designation: Business Head. Reporting to Partners Mar 2014 till Jul 2015 Accountabilities Flying Squirrel Holidays is a new-age travel management company, created, managed and run by a group of professionals from diverse backgrounds. We believe that out-of-ordinary experiences can be created only when you dare to have new eye. Based out of the vibrant and culturally-rich city of Kolkata and the beautiful cosmopolitan city of Dubai, we experience people, places and cultures with open minds and curious eyes. We handpick and design holidays for discerning travelers based on our personal experiences. Sales development Staff and financial management Daily operational management. Promoting and marketing the business, sometimes to new or niche markets; Managing budgets and maintaining statistical/financial records; Selling travel products and tour packages; Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism; Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance; Dealing with customer enquiries and aiming to meet their expectations. Overseeing the smooth, efficient running of the business. Constantly motivating the sales team to hit their targets and ensure company profitability; Meeting regularly with team leaders to give them sales figures and plan how they approach their work; Meeting company partners who advise on strategy and finding out about any local issues and future trends; Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training; Organizing incentives, bonus schemes and competitions; Communicating with sales consultants and providing encouragement, help and advice; Dealing with disciplinary matters and customer complaints. Company: ILEAP A division of PATHFINDER Designation: Business Head. Reporting to Chairman Apr 2013 till Dec 2013
- 3. Accountabilities Meeting and exceeding weekly and monthly targets of enquiries, admissions and sales. Executing plans for increasing revenue generation and facilitating target conversions. Optimize profitability by evaluating Budgets and Centre expenditure, return on investment and achieve cost savings where possible, whilst maintaining high standards of service and presentation. Set targets for the team members, and facilitate their respective achievement. Regular interaction with existing students to enhance good customer relationship; care for active students and servicing their needs and complaints. Manage all team members at the Centre and motivate them for high performance levels across functions. Ensuring minimum batch slippage. Company: IIJT Education Pvt. Ltd. (A venture of Team lease) Designation: Divisional Manager- East Reporting to M.D Feb 2011 to Mar 2013 Accountabilities Preparing and generating revenue stream with projections for the company owned and franchisee centers. Executing plans and to support Franchisee Centers for increasing revenue generation. Achieve topline collections targets from Franchise centers. Evaluate budgets, expenses, return on investment and other financial aspects for each franchisee and optimize profitability. Train and guide the TM/FSM/BDM and drive the revenue of eastern division. Submit MIS reports to facilitate informed decision-making and to review the actual performance of the division as against the budgets. Preparation of Sales, Financial, Non-Financial and other MIS for internal stakeholders Erudite Designation: A.V.P. Business Development (East & North India) Reporting to the Director Feb 2010 to Feb2011 Accountabilities Setting up business through franchising in East and Northern part of the country. Executing plans and to support Franchisee centers for increasing revenue generation. Achieve topline collections targets from Franchise centers. Evaluate budgets, expenses, return on investment and other financial aspects for each franchisee and optimize profitability. IIJT Computer Education Ltd. Designation: A.V.P. Sales & Operations. Reporting to CEO May 2006 to Feb 2010 Accountabilities Managing Sales & operations of the company having 35 centers across eastern India. Recruiting key manpower in different part of the region to make the operations smooth all over. Responsible for Revenue generation as per projection and royalty collection from Eastern part of the country on a monthly basis. Heading the Channel development team which is responsible for starting new franchisees Heading the Franchisee support division of Eastern India with a team of 4 members. Introtel E Network (Toronto Canada) Designation: Sr. Telecom Network Engineer. Reporting to V.P. Operations. Jul 2005 to Apr 2006 Accountabilities Provide VoIP solutions to the corporate clients Handled 7 projects within a span of 6 months time and achieved a target of 2.8 million CAD. Imparted Trainings on Cisco to Corporate giants like Bell Canada, Weather Network Toronto, RBC Royal bank, CIBC IIHT Designation: Head-Cisco Training. Reporting to Regional Director May 2002 to Jun 2005 Accountabilities Provide training on Cisco Internetworking Solution to retail and corporate clients. Research and develop study material on Cisco CCNA and Microsoft MCSE curriculum Research Software Solutions Designation: Technical Trainer. Reporting to Centre Director Aug 2000 to Apr 2002 Accountabilities
- 4. Provide training on N+ and Cisco Internetworking Solution. Cox & Kings (I) Ltd. Designation: Head Outbound Leisure Travel. Reporting to Regional Manager Sep 1995 to Mar 2000 Accountabilities Managed the Outbound tour division of eastern India with a team of 3 members. Handled all sorts of leisure travel movement from different corporate. Managed all enquires related to International business Travel. Managed a team of documentation, which includes visa, NOC, and Immigration formalities for individual passenger and groups. Managed single handedly the entire sale of eastern India for the 1999 world cup Cricket for which Cox & Kings were the official agent all India. Certifications 1998 IATA (Basic) Air India 2001 CCNA Cisco 2001 MCP Microsoft 2005 MITEL Certifications MITEL (Canada) 2009 CCNA 640#802 Cisco 2009 CCNP 642#892 Cisco (Routing & Switching) Scholastics Graduate Calcutta University in 1997. Diploma in Travel & Tourism IMM Kolkata, in 1995. Personal Portfolio Date of Birth: 5th Sep, 1975 Address: 357 Prince Anwar Shah Road, Flat I1, Kolkata - 700068 Linguistic Abilities: Speak, Read and Write fluently in English, Hindi, and Bengali.