This document is a resume for Susanne M. Wead. She has over 20 years of experience working in medical offices and hospitals as a medical office supervisor, business office representative, and certified medical assistant. Her most recent role has been as an Application Analyst at Deaconess Hospital since 2014, where she conducts training for providers and nurses on the EpicCare Ambulatory software and assists with new locations going live on the system. She has strengths in communication, organization, problem solving and learning new skills.