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TAISHI NAGIRA
CSR & SALES SPECIALIST
(757) 818 5413 – Tai.Nagira@gmail.com - 300 Windsong Lane, Yorktown VA 23693
Summary
Consistently recognized for sales and customer
service abilities, following detailed processes and
being proactive. Ability to adapt to new
situations quickly; equally successful in team and
non-team settings. Fluent in Japanese and
English. Possess high-level working knowledge of
Microsoft Office,
Education
Advanced Technology Center
CERTIFICATE OF COMPLETION
2005-2007
Completion of Cisco Networking Academy, CCNA
course. Chosen to continue education through
internship with Electronic Systems, INC.
Marketing Co-Op Program
CERTICICATE OF COMPLETION
2006-2007
Completion of course specializing in training for
customer service and sales/retail.
Salem High School
HIGH SCHOOL DIPLOMA
2003-2007
Experience
Customer Engineer
N
CR
APRIL 2015-JULY
2015
Senior Game
Adviser
GAMES
TOP
SEP 2004-APRIL 2015
Traveling around the Tidewater area servicing
retail and bank hardware, printer, and other
electronics. Anything from retail register to
laptops, repairing both hardware and software.
Performed duties as Game Adviser from Sep 2004
– Mar 2009 which includes responsibilities such as
interacting with and promoting sales to
customers, assisting with equipment trade-ins,
and ensuring the store is well kept. Promoted in
2012 to Senior Game Advisor which includes
responsibilities such as personnel management in
the role of a team lead, maintaining an active
inventory on store funds and
equipment/products, and opening/closing duties
for daily operations.
VISUAL FIELD TECHNICIAN
MID-ATLANTIC EYE CARE
MAY 2013 – MAR 2014
Responsible for performing prep duties with
patients prior to their examination by the doctor.
This preparation included testing patient’s vision
using the Auto Refractor and Visual Field
Machines.
GAMING SPECIALIST
BEST BUY
APR 2011 – MAR 2012
Responsible for establishing and developing the
gaming department as well as assisting
customers on the floor with any questions or
concerns they may have.
LICENSED CUSTOMER SERVICE INSURANCE AGENT
GEICO
FEB 2008 – DEC 2010
Specialized and licensed in providing insurance-
related customer service to policy holders.
Responsibilities included adding/removing
vehicles from policies, adjusting insurance rates
and policy limits, and handling any discrepancies
in billing.
SALES INTERN
ELECTRONIC SYSTEMS, INC
JUK 2007 – FEB 2008
Performed duties such as creating orders and
tracking invoices using Microsoft Office.
Communicated with customers to deliver
tracking notifications. Also responsible for
deploying workstations with ESI for Chesapeake
Public School System.
Reference available upon request

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Tai_Resume_Feb2015

  • 1. TAISHI NAGIRA CSR & SALES SPECIALIST (757) 818 5413 – Tai.Nagira@gmail.com - 300 Windsong Lane, Yorktown VA 23693 Summary Consistently recognized for sales and customer service abilities, following detailed processes and being proactive. Ability to adapt to new situations quickly; equally successful in team and non-team settings. Fluent in Japanese and English. Possess high-level working knowledge of Microsoft Office, Education Advanced Technology Center CERTIFICATE OF COMPLETION 2005-2007 Completion of Cisco Networking Academy, CCNA course. Chosen to continue education through internship with Electronic Systems, INC. Marketing Co-Op Program CERTICICATE OF COMPLETION 2006-2007 Completion of course specializing in training for customer service and sales/retail. Salem High School HIGH SCHOOL DIPLOMA 2003-2007
  • 2. Experience Customer Engineer N CR APRIL 2015-JULY 2015 Senior Game Adviser GAMES TOP SEP 2004-APRIL 2015 Traveling around the Tidewater area servicing retail and bank hardware, printer, and other electronics. Anything from retail register to laptops, repairing both hardware and software. Performed duties as Game Adviser from Sep 2004 – Mar 2009 which includes responsibilities such as interacting with and promoting sales to customers, assisting with equipment trade-ins, and ensuring the store is well kept. Promoted in 2012 to Senior Game Advisor which includes responsibilities such as personnel management in the role of a team lead, maintaining an active inventory on store funds and equipment/products, and opening/closing duties for daily operations. VISUAL FIELD TECHNICIAN MID-ATLANTIC EYE CARE MAY 2013 – MAR 2014 Responsible for performing prep duties with patients prior to their examination by the doctor. This preparation included testing patient’s vision using the Auto Refractor and Visual Field Machines. GAMING SPECIALIST BEST BUY APR 2011 – MAR 2012 Responsible for establishing and developing the gaming department as well as assisting customers on the floor with any questions or concerns they may have. LICENSED CUSTOMER SERVICE INSURANCE AGENT GEICO FEB 2008 – DEC 2010 Specialized and licensed in providing insurance- related customer service to policy holders. Responsibilities included adding/removing vehicles from policies, adjusting insurance rates and policy limits, and handling any discrepancies in billing. SALES INTERN ELECTRONIC SYSTEMS, INC JUK 2007 – FEB 2008 Performed duties such as creating orders and tracking invoices using Microsoft Office. Communicated with customers to deliver tracking notifications. Also responsible for deploying workstations with ESI for Chesapeake Public School System.