Teaminterface company profile 2014(eng)
- 1. TEAM INTERFACE CORPORATE BRIEF ? 2013 teaminterface, Inc. All rights reserved. This Document is copyrighted by teaminterface, Inc. and may not be reproduced without permission. 2014
- 2. Table of contents 2 Envisioning the future 8 Our history 9 Organization Chart 10 Service Area 11 Global Network 12 Our Client 13 Project History
- 3. CREATING NEW OPPORTUNITIES ENVISIONING A BETTER WORLD
- 4. EVERYDAY WE FACING NEW CHALLENGES
- 5. We are facing new challenge even at this moment. Rapidly changing global economy, the change of industrial structure and paradigm, endless challenge for innovation¡ Responding to changing needs and desires of customer, we have strived silently for the past 19 years always with insight one step ahead and leadership. The challenge about user-centered experience, innovation of team interface is now continuing at this moment.
- 6. Out of thought considering myself as the center of life, Happiness and freedom by experiencing other person who is different from me, greater than myself. Endless agony and effort, continuous challenge and passion for this. These are the philosophy of Conatus, team interface.
- 7. BUILDING NEW IDEAS THROUGH COLLABORATION
- 8. HUMANISM BEYOND COMMUNICATION We are creating Innovative user-centered communication, further humanism
- 9. 1996 2000 2010 2011 2013 Team interface was established. Converted to (Ltd) Team interface corporation. Joined to SDN (Service Design Network) Established Service Design Council Corporation (President¡¯s message of Team interface) Designated as IUXP (International UX Partners) OUR HISTORY
- 10. ORGANIZATION CHART Group Leader Executive Director Annex Research Institute Executive Director President & CEO Management Support Team Service Experience Team User Experience Team Brand Experience Team
- 11. BRAND EXPERIENCE USER EXPERIENCE SERVICE EXPERIENCE - Brand Strategy - Brand Naming - Brand Identity Design - Visual Communication Design - Editorial Design - Product Design - Space Branding - Service Design - Business Canvas - Design Strategy - Service Branding - Service Strategy - Co-creation Workshop - Experience Modeling - Customer Experience Design - Customer Research - Product Testing - Usability Testing - Multi device design SERVICE AREA
- 12. GLOBAL PARTNERSHIP ITALY experientia FRANCE Extensia UK amberlight UK cxpartners SINGAPORE Human Factor International USA Jacob Nielsen(NN/g Group) USA User Centric USA KOHL Group
- 13. OUR CLIENT
- 14. - Service design for crime prevention in Seoul - Service design for vicinity of Jongmyo tapkkol Park in Seoul - Service design establishing KT-IBK Smart branch - UX Consulting for Korea Power Exchange next generation system - Developing evaluation system for Hyundai Motor multimedia UX - Developing evaluation system for Samsung Electronics UX - Developing evaluation system for SK Planet UI Index and service evaluation - KBS Web/Mobile UX Consulting - Yonsei University Website UX Consulting - Samsung life insurance UX Consulting - Kyobo life insurance UX Consulting - Canada, British Columbia Website UX Consulting - Hyundai home shopping new information system UX Consulting -Service design for environmental improve-ment of vulnerable area in Seoul -Service design for technology commercial-ization support of Korea Electronics and Telecommunications Research Institute small business. - Service design Workshop of Seoul Asan Medical center -Developing evaluation method of usability for Hyundai motor driver¡¯s behavior pattern -Distraction level evaluation of drivers target-ing general customer of Hyundai -Samsung SDS mobile desk container UX Consulting -SK Planet TStore VOD/hoppin service user survey -SK Planet Launcher service user survey -SK Planet Movile Browser Start page service user survey -SK Planet UI Index Service evaluation -User survey for -SK Planet NFC Tag Device recognition test -KTH SKY T shopping upgrading project -UX Research for Healthy Behavior Game Concept -Daewoo Securities Smart Trader Design Guide -Hyundai- amco Home network smart phone application design -SK Securities HTS UX Consulting and Visual Design - Busan Paradise hotel Service Design - Paradise T&L Service Design -Samsung SDS Mobile desk UX Consulting -Samsung SDS Wyzmeeting Web/App UX Consulting(UI/GUI) - Developing Samsung electronics UX evalua-tion system - Melon PC Web/App UX Consulting - Medical operation robot Service Design - Hyundai Mobis AVN HMI usability evaluation consulting - Ministry of health and welfare Website Ser-vice Design 2013 2012 2011 P R O J E C T H I S T O R Y
- 15. P R O J E C T H I S T O R Y 2010 2009 -Daewoo Securities BESTez Qway UX Consulting - KT CB Service Design - SKT Mobile Android stock trading system UX Consulting -Hyundai card automobile insurance/Inbest website UX Consulting - Hyundai Merchant Marine WINS UX Consulting - Supreme Court Website UX Consulting - HP Support Page UX Consulting - Samsung Sync Manager UX Consulting - Samsung SDS Mobile Office UX Consulting - Hyundai card customer support system usability improving project - Korea Exchange Bank internet banking system UX Consulting - GSeshop Website UX Consulting - HP. Com information Architecture Consulting - Samsung hospital Website UX Consulting - KOSCOM PowerBase UX Consulting - HP. Com Website UX Consulting - Hyundai card marketing sales supporting system UX Consulting -Samsung Interactive TV text input solution UX Consulting
- 16. Service design is implemented with the stage of investigation, innovation, suggestion, implementation utilizing Service Design methodology, it aims to provide sustainable service which can find potential needs through various customers and stakeholders centered observation/interview method and satisfy. Investigation Desk Research, Observation, Shadowing, Contextual Research, Interview Branding, Service Scenario Guide Creation User survey and analysis of current situation Construction and verification Document investigation, customer investigation (fixed amount& fixed quality investigation) Example study, interview with stakeholders Design and service program application, operation program, evaluation for user¡¯s satisfaction STEP 1 STEP 2 Implementation STEP 4 Proposition STEP 3 Data Analysis, Stakeholders Map, Co-creation, Workshop, Customer Journey Map, Scenario, Ideation Needs and insight deduction Survey result analysis and establishing strategy/direction, Stakeholder¡¯s map, Establishing design direction Service Concept, Service Prototype, Service Blueprint Concept deduction and prototype Idea verification and actualization, Service development, Service blue print, Service detail composition and activation plan Service New Service PROCESS Understanding strategy Customer investigation Trend analysis External environment analysis Journey map Stakeholder analysis Co-creation Workshop Verification Production Evaluation Construction Concept Prototyping Service blueprint
- 17. STEP 1 INVESTIGATION Understanding the essence and purpose of service strategy through business analysis, utilizing methodology accompanying wide environment investigation, we can establish sustainable business strategy to cope with the change of external environment. PROCESS
- 18. To supply customer-centered products or service as entrepreneurial success factor and opportunity element based on customer survey and trend investigation analysis, we provide various tool and process which can deduct cooperation system with various stakeholders and service frame work. STEP 2 CREATION PROCESS
- 19. During the process manufacturing concept of product or service and prototype, we consider various perspectives of customers who use or purchase and service provider, provide various tool to verify actual environments of service. STEP 3 PROPOSITION PROCESS
- 20. During the process manufacturing concept of product or service and prototype, we consider various perspectives of customers who use or purchase and service provider, provide various tool to verify actual environments of service. STEP 4 IMPLEMENTATION PROCESS
- 21. PORTFOLIO
- 22. ENVIRONMENT / SPACE DESIGN BRANDING / BRAND IDENTITY PRODUCT DESIGN DIGITAL CONTENTS BUILDING UP COMMUNITIES ORGANIZATION / PROCESS PROGRAM GUIDELINES / TOOLKITS
- 23. PRODUCT DESIGN
- 24. SERVICE / PRODUCT DESIGN 2014 COWAY COWAY HEART SERVICE SERVICE DESIGN
- 25. SERVICE EXPERIENCE 2012 IBK IBK SMART BRANCH
- 26. SERVICE EXPERIENCE 2012 IBK IBK SMART BRANCH
- 27. SERVICE / PRODUCT DESIGN 2014 SEOUL METROPOLITAN GOVERNMENT HONGEUNDONG SAFE TOWN PROJECT
- 28. BRAND DESIGN
- 29. BRAND DESIGN 2012 SERVICE CAPSULE SERVICE CAPSULE BRAND DESIGN
- 30. Vacant square frame which represents infinite possibility and potentiality to contain everything, visualizes brand concept simply and strongly, its initial meaning square emphasizes the desire which intends to open new possibility through design value, competitiveness. BRAND DESIGN 2014 DESIGN CONTAINER DESIGN CONTAINER BRAND IDENTITY
- 31. BRAND DESIGN 2013 DESIGN CONTAINER CITIZEN¡¯S FOREST SERVICE BRAND IDENTITY
- 32. BRAND DESIGN 2014 KOREA GOVERNMENT JADOO BRAND IDENTITY
- 33. BRAND DESIGN 2014 HAPPY CARPENTER SHOP HAPPINESS TAILORED CARPENTRY BRAND IDENTITY
- 34. BRAND DESIGN 2014 SEOUL METROPOLITAN GOVERNMENT HOBAKGOL BRAND IDENTITY
- 36. To decrease the fear for crime and to secure safety from poor surrounding, Seoul Hongeun 1-dong safe village making design consulting provided many things covering from naming Hobakgol(pumpkin village) which is the new brand name to solution which can solve transportation through workshop with villagers, villager¡¯s reception room. To protect vulnerable social group, to expand village community, to build the infrastructure of villager-centered safety village, we implemented community participation program along with external change such as improving aged facility, installing safety facility. HONGEUNDONG SAFE TOWN SERVICE DESIGN PROJECT SERVICE EXPERIENCE 2014 SEOUL METROPOLITAN GOVERNMENT
- 38. SERVICE DESIGN 2013 SEOUL METROPOLITAN GOVERNMENT CITIZEN¡¯S FOREST PARK SERVICE DESIGN ¡®Sleepless knowledge forest¡¯ The crime prevention design consulting for Yangjae Citizen¡¯s Forest provided the space to read and to have meeting by actualizing the characteristics of Park which we can speculate silently.
- 39. SEOUL CRIME PREVENTION DESIGN PROJECT ¡®Seoul crime prevention vaccine design project¡¯ intended to protect vulnerable social group and enhance the quality of citizen through preventing crime by design. Based on existing CPTED(crime prevention by environment design), it adopted service design methodology, analyzed the needs of citizens and students who are the principle agent, obtained insight through the participation of experts of various fields and villagers. This project which is named as Sogeum gil(salt road(area)) and Dream-up(school), represented the policy direction of other public design for crime prevention and received fervent response by being announced through ¡®Seoul international crime prevention design seminar¡¯ where domestic and international famous experts participated in November. 2012. SERVICE EXPERIENCE 2012 SEOUL DESIGNATED BY MINISTRY OF TRADE INDUSTRY AND ENERGY
- 40. SEOUL CRIME PREVENTION DESIGN PROJECT SALTWAY
- 41. SEOUL CRIME PREVENTION DESIGN PROJECT SERVICE EXPERIENCE 2012 SEOUL
- 42. DIGITAL CONTENTS
- 43. SERVICE EXPERIENCE 2012 IBK IBK SMART BRANCH
- 44. SERVICE EXPERIENCE 2012 IBK IBK SMART BRANCH
- 45. USER EXPERIENCE 2013 KBS KBS WEBSITE RENEWAL DESIGN
- 46. SERVICE EXPERIENCE 2013 SAMSUNG LIFE INSURANCE SAMSUNG LIFE INSURANCE WEBSITE RENEWAL CONSULTING
- 47. USER EXPERIENCE 2010 DAEWOO HTS DAEWOO HTS BESTez QWAY 2010 GOOD DESIGN
- 48. GUIDE TOOLKITS
- 49. SERVICE EXPERIENCE 2013 PXM PXM TOOLKIT DESIGN
- 50. SERVICE EXPERIENCE 2011 SERVICE DESIGN COUNCIL SERVICE DESIGN TOOLKIT
- 51. TEAM INTERFACE CORPORATE BRIEF ? 2014 teaminterface, Inc. All rights reserved. This Document is copyrighted by teaminterface, Inc. and may not be reproduced without permission. 2014 135-894 ??? ??? ???? 34? 32 H?? 3F 3rd Floor, H building, 32, Apgujeong-ro 34-gil, Gangnam-gu, Seoul, Korea T: +82(2) 574-9541 F: +82(2) 515-6197 E: team@teaminterface.com www.teaminterface.com