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Tony Abbruzzese has over 20 years of experience in automotive sales and management. He has a proven track record of improving customer satisfaction scores, increasing sales and revenue, and developing efficient processes. As the current Lube Center Manager, he helped increase sales by over 30% on average per car through effective staff management, innovative promotions, and facility improvements. Previously, he held various management roles where he consistently exceeded sales goals, improved customer retention, and trained new employees.
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This document provides a summary of B V Manjunatha Rao's professional experience and qualifications. It summarizes his 30+ years of experience in business transformation, operational excellence, business development, and strategic initiatives across various industries. The summary highlights his roles as CEO, COO, and business head where he grew businesses, improved profitability, developed strategic partnerships, and implemented quality systems. It also lists his expertise in areas like strategic relationships, commercial strategy, operational excellence, and business transformation.vinnygresumev2.1
vinnygresumev2.1Vincent Guarino
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Vincent Guarino has over 20 years of experience in customer service management and project management. He has a proven track record of motivating teams, maximizing productivity, and ensuring excellent customer satisfaction. His experience spans various industries including banking, retail, and corporate. He is currently an owner and president of his own distribution and sales company.Updated CV Dylan Smith 040115.doc CS
Updated CV Dylan Smith 040115.doc CSDylan Smith
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Dylan Smith is applying for a position at RGM Cranes. He currently works for them in business development and portfolio management. Previously, he was the General Manager of Honda Kyalami/Cayenne, South Africa's largest Honda motorcycle dealership, for over a year. He has extensive experience in automotive dealership management, including sales, marketing, finance, and staff management. He is seeking to expand his experience into the lifting equipment industry within an engineering environment.CARLSONStacyResume updated June 2016
CARLSONStacyResume updated June 2016Stacy Carlson
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Stacy Carlson is a retail management professional with over 20 years of experience leading multi-million dollar retail operations. She currently serves as District Manager for T-Mobile, overseeing 9 stores, 100 employees, and delivering year-over-year growth of 111%. Previously, she was District Manager for The Home Depot, managing 9 stores with $220M in annual sales. She has a proven track record of developing employees, improving processes, meeting sales targets, and providing excellent customer service.Resume May 2010 (2)
Resume May 2010 (2)chuck_ritter
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Chuck E. Ritter has over 13 years of experience leading customer service teams for a major telecommunications company. He has held 18 different titles during his career there, progressing from customer service representative to customer care manager. He is skilled in reducing costs, increasing productivity, and driving revenue while providing excellent customer service. Some of his accomplishments include creating a national program to reduce processing errors and conceptualizing a new employee training environment called the "Travel Pod."Mark-Wheelhouse_2084829_cv-library
Mark-Wheelhouse_2084829_cv-librarymark wheelhouse
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Mark Wheelhouse has over 30 years of experience in operations management, sales, and customer service roles. He has a strong track record of achieving targets and improving business performance. Most recently, he was a Regional Cluster Manager for an industrial gases company with P&L responsibility for 11 retail stores. Prior to that, he held general manager roles with responsibility for profit/loss, health and safety, and staff management. He is now seeking a new challenge due to redundancy from restructuring.Girish Daramoni_1.12
Girish Daramoni_1.12Girish Daramoni
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This document provides a summary of Girish Daramoni's professional experience and qualifications. He has over 12 years of experience in automotive engineering and customer service roles. His most recent role was as an Area Manager at Mahindra & Mahindra, where he improved customer satisfaction scores, reduced warranty issues, and developed dealers' service capabilities. He also held roles at Bajaj Auto, Honda Motorcycles, and an e-learning company developing automotive training content.Mo Debs, August 2015 (1)
Mo Debs, August 2015 (1)mohamad debs
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Mohammad Debs has over 15 years of experience in automotive retail sales management. He has a proven track record of success, including awards and achievements with Mazda, Buick, and Chevrolet. Debs is an ambitious leader who excels at developing sales teams, implementing strategic plans, and driving profitability through operations management. He holds an MBA and seeks a sales management role where he can continue leveraging his extensive experience.Jeff Mays Resume
Jeff Mays ResumeJeff Mays
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Jeffrey G. Mays is a versatile Territory Sales Manager with nearly 20 years of B2B sales experience in hospitality, advertising, and security. He is a results-driven professional with strong relationship building, business development, and client relationship management skills. His resume highlights his consistent ability to exceed sales targets and achieve numerous customer satisfaction and performance awards throughout his career.Syed_CV_final
Syed_CV_finalZilani syed
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Syed Abdul Khader Zilani has over 12 years of experience in business management and operations management. He currently works as the Workshop-In-Charge for AL-Barami Group of Companies in Oman, where he leads a team of technicians and ensures workshop operations meet standards. Previously, he worked as the Supervisor of workshops and plants in Saudi Arabia, managing service operations and teams. Zilani has expertise in areas like business strategy, customer service, process improvement, and people management.Joshs resume
Joshs resumeJosh Garner
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Josh Garner is seeking a position in sales and account management. He has over 15 years of experience in sales, customer service, and operations roles within the environmental services industry. His most recent role was as an Account Manager at Safety-Kleen, where his responsibilities included growing revenue, maintaining customer relationships, and ensuring health and safety compliance. Prior to that, he held roles such as an Oil Sales and Service Representative and Customer Service Manager at Safety-Kleen. Garner has skills in customer service, management, sales, environmental compliance, and leadership.CV Vilato Oreste Marrero Vazquez 
CV Vilato Oreste Marrero Vazquez Vilato Marrero
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My purpose is to develop many professionals and help them achieve their best version through accountability. I enjoy when others get better and achieve success with better competencies in Leadership, Sales, Service and Management. Dave CV 2017
Dave CV 2017Dave Dunlop
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Dave Dunlop has over a decade of experience in various roles at British Telecom, including operational manager, account management, technical support, and business analyst. He has a proven track record of driving results and improving business performance. After leaving British Telecom, he gained new skills in recruitment working temporarily for DRC Locums. Currently he is a corporate account manager at Safenames LTD, specializing in domain names and web products.Mdg resume 0302
Mdg resume 0302Maurice D. Groulx
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Maurice Groulx has over 20 years of experience leading operations and managing complex projects for automotive suppliers. He specializes in consulting, auditing companies' operations, and providing recommendations to improve processes, meet quality standards, increase efficiency, and achieve goals. Some of his contributions include helping clients reduce costs by $100 million, achieve supplier of the year awards, improve on-time delivery and quality, and obtain certifications. He is bilingual in English and French.Jacob cable's resume
Jacob cable's resumeJacobCable
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This document is a resume for Jacob Cable that summarizes his professional experience and qualifications. Jacob has over 10 years of experience in sales, manufacturing, and material handling. He is adept at operating machinery, adhering to safety policies and procedures, and providing technical information to customers. Jacob also possesses strong leadership, communication, and interpersonal skills and has experience training and developing colleagues. His most recent roles include working as a salesperson for Liberty Buick GMC and as an insurance agent for The Jones Agency.Cliff Dunn Resume 2015
Cliff Dunn Resume 2015Cliff Dunn
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Clifford Dunn III has over 10 years of experience as a service manager and service advisor in the automotive industry. He is currently the Service Manager at Herb Chambers Infiniti Westborough, where he has increased gross profits by 30% and customer satisfaction scores to 97%. Previously, he held service manager roles at Infiniti of Warwick and Putnam Chrysler Dodge Jeep Kia, where he improved key metrics like profits, efficiency, and customer retention. He has a proven track record of optimizing operations, reducing costs, and providing excellent customer service.TonyAbbruzzese_v3.docx
- 1. TONY ABBRUZZESE Norwalk, CT | 860 490 8343 | tonyabbruzzese49@gmail.com Goal-driven sales and management professional with 20 years in the automotive industry. Efficient problem-solver who excels at customer relations and team motivation. AREAS OF EXPERTISE Sales | Customer Relations | Staff Management | Business Development Staff Management & Retention Strategies: Instill passion for the job and effective training of staff to maintain customer-centric environment. Multi-tasking:Manage lube centerwhile simultaneouslyhandlingpreparations for company expansion (new center to open Winter 2014). Product Knowledge:Knownasthe go-to guyfor knowledge of manufacturers recommendations and memorized product part numbers. SELECTED ACCOMPLISHMENTS Revitalizedstore from10th to 1st place in revenue (of 20stores) within6monthsof start date. Achievedregularcustomerservice indexratingsof 97%-100%. Consistentlyscored100% onmysteryshopperevaluations. Increasedcustomerbase 50% withinone yearof start date. Developedmethodologytoperformoil change in7 minutes. Ranked#1 incandidate evaluation. MANAGERIAL EXPERIENCE Russell Speeders Shelton,CT LUBE CENTER MANAGER | 2012- Present Increasedsalesover30%on average percar. Interview,hireandcoachstaff in developmentof above andbeyondmentalitywithcustomers. Create cost-savingpackagesandinnovative businesspromotionswithhighROI. Revitalizedfacilitybyinstallingnew equipmentandimprovingday-to-dayoperations. TRAININGDIRECTOR| 2009 - 2012 Developedtrainingmanualsandhow-tovideosforcompany-wide distribution. Createdtrainingmodulesfornewemployees. Implementedstatewide employeementorshipprogram. ConductedfieldresearchwithcompanyCEOacrossthe U.S. Rockland Toyota/Scion Blauvelt,NY ASSISTANTSERVICEMANAGER |2007 - 2009 Soldfeaturesandbenefitsof products/services;up-soldadditional preventativemaintenance productsand servicestocustomers(alignments,tires,brakes,timingbelts/waterpumps,etc.). Managed customerrelationsandretentionstrategies. Actedas SupervisorandCoordinatorof Service drive andQuicklube. ServedasshopDispatcherforfive months(110 cars perday).
- 2. TONY ABBRUZZESE 860 490 8343 | Nyr1212@gmail.com Morande Ford Berlin,CT QUICK LANESERVICEMANAGER| 2004 - 2006 Followedupontechnician-generatedreferralsforservices.Soldproductfeaturesandbenefits.Up-sold additional preventativemaintenance productsandservices. Managed all customerservice issuesandimplementedsuccessful customerretentionstrategies. Expressway Fast Oil Change Norwalk,CT STOREMANAGER | 2002 - 2004 Hiredand trainednewemployees,createdschedules,payroll management,productordering/inventorycontrol, and maintainedqualitycontrol standards. Increasedcustomerretentionbyimplementingservicestrategiessuchasmysteryshoppers. Maintainedextensive dailymaintenance checklists. Shinetime Carwash and 10 Minute Oil Change Bristol,CT LOCATION MANAGER|1997 - 2002 Increasedsalesfrom420K to $579,600 in firstyearas manager. Createdtrainingvideosandmanualsforstaff development.Implementedsalescontests,andbonusinitiatives that increasedemployee retention. Creatednewspaper,billboard,andbusiness-to-businessdirectadvertisements. Arrangedcustomer"giveaways,"andspecial guestappearancestoattract families.Createdsurveysand interactedwithclientstoensure qualityservice. RELEVANTCOURSEWORK& TRAINING FredPryor (online courses),2013 QualityCustomerService Handling Angry Callers Building Great SalesRelationships Howto Sell More Boosting Sales 10 Stepsto SuccessfulCustomerService Steve Gaudreau,2011 CreatingExceptional ManagersSeminar Toyota University,2008 Managing the ASMWorkday Service SellingSkills
- 3. TONY ABBRUZZESE 860 490 8343 | Nyr1212@gmail.com Additional Coursework: Online Performance andLearning, LegalConsiderationsin Hiring Dale Carnegie, CustomerServiceand SalesTraining General Motors Corporation, DrivabilityTraining Technical CareersInstitute, Certification in AutomotiveApplications