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Carlson Wagonlit Travel
Program Management Center
Actuate Dashboard Solution
Carlson Wagonlit Travel
 Existing Actuate Customer
#2 Travel firm in the world
(behind American Express)
Over $11 Billion in revenue,
3000 travel offices in 145
countries
Over 9000 clients
Motivation for building the new dashboard
Solutions
SLIE D2
 Lagging behind competition
Existing solution focused
mainly on reporting
With limited capabilities to
monitor KPIs and performance
against goals
Outdated look and feel, no self-
services dashboard capabilities
Unsuccessful attempt at building a
dashboard solution
 Lack of aesthetic
appeal
Very static in nature, no
self-service capabilities
Isolated, disconnected
(from regular business
processes) interface
Professional Services
 CWT decided to revamp existing
solution and engaged PS to
participate in a detailed business
requirements and design session
We shared with them some of the
other dashboard solutions that we
have built for customers
CWT engaged SpyGlass, a user-
interface design firm to formalize
dashboard look and feel
Phase 1 in production
Phase 2 scheduled to go live July
13th
Program Management Center
Application Characteristics
 End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture
Program Management Center
Application Characteristics
 End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture
Ad

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Travel Management Dashboard application

  • 1. Carlson Wagonlit Travel Program Management Center Actuate Dashboard Solution
  • 2. Carlson Wagonlit Travel Existing Actuate Customer #2 Travel firm in the world (behind American Express) Over $11 Billion in revenue, 3000 travel offices in 145 countries Over 9000 clients
  • 3. Motivation for building the new dashboard Solutions SLIE D2 Lagging behind competition Existing solution focused mainly on reporting With limited capabilities to monitor KPIs and performance against goals Outdated look and feel, no self- services dashboard capabilities
  • 4. Unsuccessful attempt at building a dashboard solution Lack of aesthetic appeal Very static in nature, no self-service capabilities Isolated, disconnected (from regular business processes) interface
  • 5. Professional Services CWT decided to revamp existing solution and engaged PS to participate in a detailed business requirements and design session We shared with them some of the other dashboard solutions that we have built for customers CWT engaged SpyGlass, a user- interface design firm to formalize dashboard look and feel Phase 1 in production Phase 2 scheduled to go live July 13th
  • 6. Program Management Center Application Characteristics End users are corporate Travel Managers and Administrators Rolled out to 9000 customers with over 12,000 users Highly scalable and fault tolerant (24 X 7 X 365) system Leverages OpenSource technology Deployed on Actuate 8SP1 Very nimble and flexible metadata driven architecture
  • 7. Program Management Center Application Characteristics End users are corporate Travel Managers and Administrators Rolled out to 9000 customers with over 12,000 users Highly scalable and fault tolerant (24 X 7 X 365) system Leverages OpenSource technology Deployed on Actuate 8SP1 Very nimble and flexible metadata driven architecture