Truncale Resume-12-2016 (1)
- 1. John G. Truncale 111 E. Anita Ave. Mount Prospect, IL. 60056 Ph: (847) 827-4034 Cell: (847) 208-5503 JohnGTruncale@gmail.com SUMMARY: Experienced, energetic and effective professional with excellent leadership, customer service and technical skill in the Energy, Service, Facilities, and Maintenance industries. Seeking to apply these skills toward the service of a progressive employer. Specific accomplishments include: Improvement of efficiencies, with value enhancements Promotion and utilization of organizational strengths, with the identification and implementation of improvement opportunities Provide progressive leadership with up to 100 employees, enabling the creation of environments which foster individual employee growth and satisfaction The provision of exemplary service, with excellent customer feedback and retention Excellent dispute resolution skills Recognized for high achievements while maintaining strong ethical values Exceptional skill in the Refrigeration, HVAC and Controls business, including service, sales, installation, design, project management, sales and collections Employment History 3/2016 to 12/2016: Tri-Star Mechanical Services, Inc. Refrigeration and HVAC Service Sales. Sales of Maintenance Inspection service contracts. Sourcing quoting and ordering equipment repair parts. Responsibilities included: New equipment Sales and Project Management. Meeting with new and existing customers while determining customer needs and creating Preventive Maintenance programs. Creating and presenting proposals for repair and replacement projects utilizing corporate profit formulas. Technical support. Scheduling and dispatching service and construction techs. 11/2015 to 3/2016 Contract Employee: Grainger HVAC technical support: Assisted customers and Grainger sales associates with equipment design, selection and material purchasing. 6/2015 to 11/2015: The Leadership Group: Technical Services Consulting. 9/2014 to 6/2015: Boilersource, a division of Meilner Mechanical Sales. Administration: I used my extensive HVAC and computer expertise for responsibilities that included QuickBooks master level in sales order entry, and tracking. I issued purchase orders for parts and equipment, administered warranty claims and sales. I created invoicing, shipping and Bills of Lading as needed. I worked with the General Manager on special projects pertaining to sales commissions, and reconciling freight, start up and warranty costs. I also attended to customer service and equipment issues. I submitted job bids when the sale person was unavailable. 1/2014 to 9/2014: Environmental Technical Institute, Service Experts: Worked for ETI as an HVAC school evening class instructor while also working in HVAC sales for Service Experts primarily working Roadshows for Lennox HVAC equipment sales. 8/2013 to 1/2014 : Thermal Care, Niles IL. Worldwide Customer Service Parts Agent, Chillers, Cooling Towers and related equipment. Responsibilities include start to finish completion of complex customer parts and equipment orders utilizing Made to Manage as well as additional Microsoft Business programs. 8/2012 to 8/2013: Independent Contractor: The Leadership Group Responsibilities include organizing events, providing audio/visual services, and entertainment requirements.
- 2. 1/2012 to 8/2012: Johnstone Supply Company, Niles, IL Division Regional Sales Manager HVAC equipment and parts sales to HVAC contractors, as well as school and park districts, municipalities, healthcare and insurance corporations and private manufacturing companies. 1/2000 to 1/2012: Independent Contractor While being the Primary Caregiver for my late Father I also worked with state, county and township officials as well as topographical engineering firms and FEMA on building projects. Responsible for maintenance, supervision, set up, control and operation of equipment. Served as purchasing agent to acquire new computer and electrical equipment, as well as upgrades to existing equipment. 1997-1999: Advance Mechanical, Arlington Heights, IL. : Lead Service Technician Served as Controls and Energy Management Specialist, and as Lead Service and Construction Mechanic. 1990-1997: Midwesco, Niles, IL. : Service Supervisor, Controls and Chiller Specialist Responsibilities included Project Management, Collections, and serving as Service Supervisor and Manager. 1973-1989: Service Technician Worked for several different companies in the capacity of Service Technician, Lead Mechanic and Supervisor. Education: Triton College: Associate of Science Degree Johnson Controls, Honeywell, Siemens, Carrier, York, Trane, Kewanee and Advanced Microsoft Factory Authorized Training. Advanced Technology courses in high and low voltage electronics, blueprinting, computer operations and troubleshooting, pneumatics, hydronics, hydraulics, air conditioning, heating, including boilers, and commercial and supermarket refrigeration. Business Reference: Rich Sarno, President, Tri-Star Mechanical, Inc. (847) 290-0400 Personal References: Dr. Mary Ann Cooke: Leadership Group: (772) 231-5951 / LeadershipGroup.ma@gmail.com (16 years) Dr. Warren Blank: Leadership Group: (919) 656-3344 /leaderwb@aol.com (16 years) George Bliss: Petroleum Products: (312) 217-0510/geobliss@aol.com (15 years)