UKTI Building Relationships in the Middle East
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際際滷s from Neil Payne's presentation for UKTI and Business West on 12th June 2014 entitled "Building Relationships in the Middle East".
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CULTURE油SCAN油FOR油CROSS足CULTURAL油MANAGEMENT
息油M.E.油Phillips,油Ph.D.,油Pepperdine油University,油N.A.油Boyacigiller,油Ph.D.,油San油Jos辿油State油University,油&油G.L.油Rossy,油California油State油University油Northridge,油2002
FREE油WILL
¬Control
足油油Can油environment油be油controlled?油
足油油Is油behavior油controlled油by油self,油social油norms,油
rules,油or油by油whims油of油others?
足油油Is油harmony油important?
足油油Can油circumstances油change?油油how?油
¬Uncertainty油avoidance
足油How油much油do油people油strive油to油limit油
uncertainty油in油their油lives?
足油How油important油are油rules油and油procedures?
Control
油Technical油domination
Based油on油standards余油state油of油art油knowledge
In油harmony油with油other油life油forms
Change
Does油occur,油but油can油be油studied油&油understood油
Can油learn
Low油Uncertainty油Avoidance
Uncertainty油is油recognized油
Change油scares油individuals
Trust油and油morality油are油key
Control
Harmony油with油surrounding油environment油very油
important
High油Uncertainty油Avoidance
Each油person油has油a油rightful油and油protected油place油in油
the油social油order,油that油the油actions油of油authorities油
should油not油be油challenged油or油questioned,油that油
hierarchy油and油inequality油are油appropriate油and油
beneficial.
SOURCES油OF油TRUTH
¬Origins油of油truth
足油Where油do油people油go油for油directions/answers?
足油Who油do油they油go油to?
¬Universalism
足油What油can油be油questioned油and油what油cant?
足油Are油rules油situation足specific油or油generally油
applied?
足油Is油context油important油when油judging油
right/wrong?
Origins油of油Truth
Experts油for油truth
Investigative油culture
Information油is油freely油available
Universalism
Everything油can油be油questioned
Common油law油puts油emphasis油into油situation足specific油
rules
(Context油in油judging油right/wrong?)
Universalism
Willing油to油follow油office油regulation油and油work油
guidelines油made油by油the油owner.
Employees油do油not油want油to油challenge油their油senior油
workers油or油supervisors油and油just油want油to油obey油the油
decisions油or油orders油their油superiors油make余油order油of油
rank油is油strongly油anchored.
TIME油
¬Is油attention油paid油to
足油油past?油油present?油油future?
足油油Which油is油most油important?
¬Do油people油do
足油油many油things油at油once?
足油油one油thing油at油a油time?
Time油is油money
Past油is油in油the油past,油live油in油the油present,油must油seize油
the油future
Monochronic油society油(1油thing油at油a油time)油
Hate油wasting油time
Protecting油freedom油is油a油priority
Individuals油are油prompt油and油frown油upon油tardiness油
Worried油about油the油future.油
High油levels油of油anxiety油and油are油highly油resistant油to油
change油 油develop油many油rules油to油control油social油
behaviors.
Time油is油fluid.
Punctuality油is油important,油but油allow油30油minutes油of油
leeway.
油油油油油 油油油
¬How油are油priorities油set?油
¬What油is油considered油prompt?
Respect油for油others油busy油schedules.
Monochronic油society油(1油thing油at油a油time).
HUMAN油NATURE
¬Are油others油viewed油as油individuals油or油as油
members油of油a油homogeneous油group?
¬What油are油expectations油about油other油people?
足油油are油they油positive?油油油Can油good油people油
change?
足油油are油they油negative?油油油Can油bad油people油
change?油
¬How油are油strangers油treated?油
Individuals油are油seen油as油part油of油the油whole油
group/melting油pot
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CULTURE油SCAN油FOR油CROSS足CULTURAL油MANAGEMENT
息油M.E.油Phillips,油Ph.D.,油Pepperdine油University,油N.A.油Boyacigiller,油Ph.D.,油San油Jos辿油State油University,油&油G.L.油Rossy,油California油State油University油Northridge,油2002
FREE油WILL
¬Control
足油油Can油environment油be油controlled?油
足油油Is油behavior油controlled油by油self,油social油norms,油
rules,油or油by油whims油of油others?
足油油Is油harmony油important?
足油油Can油circumstances油change?油油how?油
¬Uncertainty油avoidance
足油How油much油do油people油strive油to油limit油
uncertainty油in油their油lives?
足油How油important油are油rules油and油procedures?
Control
油Technical油domination
Based油on油standards余油state油of油art油knowledge
In油harmony油with油other油life油forms
Change
Does油occur,油but油can油be油studied油&油understood油
Can油learn
Low油Uncertainty油Avoidance
Uncertainty油is油recognized油
Change油scares油individuals
Trust油and油morality油are油key
Control
Harmony油with油surrounding油environment油very油
important
High油Uncertainty油Avoidance
Each油person油has油a油rightful油and油protected油place油in油
the油social油order,油that油the油actions油of油authorities油
should油not油be油challenged油or油questioned,油that油
hierarchy油and油inequality油are油appropriate油and油
beneficial.
SOURCES油OF油TRUTH
¬Origins油of油truth
足油Where油do油people油go油for油directions/answers?
足油Who油do油they油go油to?
¬Universalism
足油What油can油be油questioned油and油what油cant?
足油Are油rules油situation足specific油or油generally油
applied?
足油Is油context油important油when油judging油
right/wrong?
Origins油of油Truth
Experts油for油truth
Investigative油culture
Information油is油freely油available
Universalism
Everything油can油be油questioned
Common油law油puts油emphasis油into油situation足specific油
rules
(Context油in油judging油right/wrong?)
Universalism
Willing油to油follow油office油regulation油and油work油
guidelines油made油by油the油owner.
Employees油do油not油want油to油challenge油their油senior油
workers油or油supervisors油and油just油want油to油obey油the油
decisions油or油orders油their油superiors油make余油order油of油
rank油is油strongly油anchored.
TIME油
¬Is油attention油paid油to
足油油past?油油present?油油future?
足油油Which油is油most油important?
¬Do油people油do
足油油many油things油at油once?
足油油one油thing油at油a油time?
Time油is油money
Past油is油in油the油past,油live油in油the油present,油must油seize油
the油future
Monochronic油society油(1油thing油at油a油time)油
Hate油wasting油time
Protecting油freedom油is油a油priority
Individuals油are油prompt油and油frown油upon油tardiness油
Worried油about油the油future.油
High油levels油of油anxiety油and油are油highly油resistant油to油
change油 油develop油many油rules油to油control油social油
behaviors.
Time油is油fluid.
Punctuality油is油important,油but油allow油30油minutes油of油
leeway.
油油油油油 油油油
¬How油are油priorities油set?油
¬What油is油considered油prompt?
Respect油for油others油busy油schedules.
Monochronic油society油(1油thing油at油a油time).
HUMAN油NATURE
¬Are油others油viewed油as油individuals油or油as油
members油of油a油homogeneous油group?
¬What油are油expectations油about油other油people?
足油油are油they油positive?油油油Can油good油people油
change?
足油油are油they油negative?油油油Can油bad油people油
change?油
¬How油are油strangers油treated?油
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group/melting油pot
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Community_RelationsJames Thompson
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The document discusses James Thompson's cultural background, which was influenced by his parents' experiences growing up. It explores how his upbringing shaped his identity and work ethic, including strengths like multi-tasking and commitment, as well as potential weaknesses. The document also discusses how Thompson's cultural background could help or hinder his role as the chair of a community relations committee focused on fostering teamwork through diversity.Discovering Diversity Success 10 Questions to Ask Yourself
Discovering Diversity Success 10 Questions to Ask YourselfCenterfor HCI
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With my corporate and human capital lens, I tried to analyze the reasons for such diversity success. They didnt use a sophisticated recruiting system with algorithms tweaked to maximize diversity. The curriculum was the same for everyone. The setting was a barn on a small farm. Yet, the diversity success was evident with race, ethnicity, creed, preferences, identities, age, careers, education, and social-economic levels all in one room, ready to learn.PDEV- FINAL TERM WEEK 5.pptx
PDEV- FINAL TERM WEEK 5.pptxChabelitaDayacusMarc
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The document discusses personal development and factors that influence career choice for adolescents. It outlines four factors: psychological, social, economic, and cultural. The psychological factors include interests, aptitudes, and intelligence. Social factors cover personality, attitudes, and lifestyle. Economic factors relate to family background and financial aspects. Cultural factors refer to community values and family influence. The document emphasizes that personal development is important for self-understanding, goal-setting, effective time management, and building relationships to support career decision making.PpT seminer new.pptx
PpT seminer new.pptxmoondpdeypurkayastha
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The document discusses the need for value education to promote women's empowerment in India. It notes that while women constitute half the population, many remain economically dependent and lack opportunities for education, skills development, employment and leadership. Value education is proposed as a means to develop understanding and respect between all people. Key values discussed include respect, responsibility, compassion, forgiveness, kindness and honesty. The document argues that embracing these moral values through education can help address issues like domestic violence, sexual harassment and trafficking that obstruct women's empowerment. Overall, value-based learning is presented as an important tool for enhancing women's status and enabling their full participation in society.Creating a Philanthropic Advancement Culture
Creating a Philanthropic Advancement CultureDave Eitland
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This document outlines Dave Eitland's presentation to the Northern Michigan Community Action Agency Board of Directors about creating a philanthropic advancement culture. The presentation covers identifying potential donors and maintaining relationships through constant communication, storytelling, and involvement. It discusses building commitment through different levels from identification to commitment. The key is for everyone to be involved in cultivating donors through personal interactions and asking for support again and again. Failure can result from not communicating or maintaining relationships with donors.Jfs Final Presentation
Jfs Final PresentationJmillsap
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- Jewish Family Service (JFS) is a nonprofit founded in 1892 that provides social services to those in need and aims to alleviate suffering and support people throughout life's challenges.
- The document discusses the history and mission of JFS, the experiences of an intern volunteering there, and key issues and recommendations for the organization, including strengthening onboarding for newcomers and loosening restrictions on technology and social media use.
- Through their internship, the author learned they prefer consulting to administrative work and found researching was not always about producing reports, and their skills in social media and marketing were the strongest fit for the organization.SA 330 Chapter 1
SA 330 Chapter 1BealCollegeOnline
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This document discusses several important concepts for counselors to understand when interviewing and counseling clients from diverse backgrounds:
1) Culture provides a framework for how we understand the world and communicate, so it is important for counselors to understand their own culture as well as their clients' cultures.
2) Factors like gender, sexual orientation, socioeconomic status, spirituality/religion, and family background deeply influence people's experiences and perspectives.
3) Counselors must work to understand their clients' lives and identities without bias or assumptions in order to build rapport and provide effective assistance.Griffin family communication
Griffin family communicationdghagenmaier
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This document discusses communication challenges facing family farms and businesses. It notes there are three overlapping systems - the family/personal system, ownership system, and management system. Good communication is the weakest link for many farms. The document outlines five areas of risk for family farms and how risk profiles differ between generations. Common challenges include separation of authority from ownership and lack of formal decision-making structures. Developing a mission statement and farm transition plan can help address issues. Principles for successful family business management include shared values, power, expectations and respect between family members.Women in Business, January newsletter
Women in Business, January newsletterJacoba Poppleton
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The President's Message discusses setting goals for the new year and provides questions to consider when setting goals to ensure they are worthwhile. The document also announces the January luncheon for the Women in Business organization, which will feature a speech on running one's own race and not viewing life as a competition. It provides details on the event and spotlights a member of the organization, Denise Irwin. Overall, the document provides information on an upcoming Women in Business event and encourages setting meaningful goals.More from Neil Payne (9)
Multilingual Online Marketing: A Guide to Best Practice
Multilingual Online Marketing: A Guide to Best PracticeNeil Payne
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This document provides best practices for multilingual online marketing. It discusses 8 tips: language, culture, user access, URLs, comparability, notification, features, and outreach. For language, it emphasizes using linguistically and culturally correct translations. For culture, it stresses understanding the cultural values and symbols of target audiences. For user access, it recommends clear linking between language sites and search engine optimization. For URLs, it evaluates options like country-specific domains. For comparability, it discusses ensuring equivalent user experiences across language sites. The overall document offers guidance on creating consistent, localized online experiences for global audiences.Localization Mistakes Even Smart People Make
Localization Mistakes Even Smart People MakeNeil Payne
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Presentation from Neil Payne's seminar at Going Global (May 2014) entitled "Localization Mistakes Even Smart People Make".Business Skills Training Course Catalogue 2013/14
Business Skills Training Course Catalogue 2013/14Neil Payne
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Kwintessential's catalogue of business training courses in the UK (London and Somerset training centres) for 2013/2014 - communication, sales, management, HR, export, marketing, customer service and international business.Business Training: Cultural Awareness, Cultural Diversity and Cross Cultural ...
Business Training: Cultural Awareness, Cultural Diversity and Cross Cultural ...Neil Payne
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Kwintessential Training Brochure offering an overview of our Cultural Awareness, Cultural Diversity and Cross Cultural Communication courses including country specific information, leadership & management, communication, sales and customer service.Kwintessential - Translation, Localization & Globalization Services
Kwintessential - Translation, Localization & Globalization ServicesNeil Payne
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Kwintessential's company brochure outlining our localization services such as translation, interpreting, multilingual websites, business training and globalization strategies. Find out how we can help you "go global".Cross Cultural Skills: A Training Handbook for the Tourism & Hotel Industry
Cross Cultural Skills: A Training Handbook for the Tourism & Hotel IndustryNeil Payne
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A handbook/guide/manual on cross cultural skills released in 2012 for London's hotel and tourism sectors to assist them in dealing with foreign guests.Cultural Awareness: Self-Study Guide to Cross-Cultural Communication
Cultural Awareness: Self-Study Guide to Cross-Cultural CommunicationNeil Payne
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Do you work across cultures? Cross-cultural communication is all about helping people better understand how to work smarter when working with people from different cultures, whether at home or abroad. This is a free self-study manual that covers the basics of cultural awareness with focus on how we communicate.Guide to Globalization, Internationalization, Localization & Translation
Guide to Globalization, Internationalization, Localization & TranslationNeil Payne
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G.I.L.T is a thriving sector thanks to the growth of global business. This guide gives an overview of Translation and Localization within the context of Globalization and Internationalization. Case studies and examples from websites and online marketing, video games and mobile devices. Get to grips with G.I.L.T with this simple guide.Translating your Online Presence into Global Sales
Translating your Online Presence into Global SalesNeil Payne
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This document discusses the benefits of expanding a business's online presence globally through ecommerce. It identifies six reasons to look abroad, including larger potential markets, slower domestic growth, government export support, increasing internet penetration worldwide, and ecommerce replacing traditional retail. It then provides tips for translating an online presence into other markets, such as researching target countries, translating websites, using SEO, social media, and online marketing tailored to other languages and cultures. Challenges of fulfilling international orders like time zones, languages, customs, and taxes are also addressed.Recently uploaded (20)
Franchise and License Addendum with I&II.pdf
Franchise and License Addendum with I&II.pdfBrij Consulting, LLC
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Addendum: Analyzes the original climber algorithm to produce a Beta Flow analysis to see if the metrics are compatible with the forecasted financial and build outcome. The review of the payback is most helpful. Overview: Carried forward from the Licensing for Car and Home Parts I&II document discusses the financial performance, licensing, and innovative engineering of glass cars and home applications with glass and steel combined at the granular level of topology. This document Franchise and Licenses Parts 1&II discusses licensing, franchise costs, and the development of glass homes and vehicles through innovative engineering, with extensive reporting and analysis. /slideshow/comments-on-franchise-and-license-addendum-with-i-ii-pdf/276099373Apowersoft Screen Recorder Pro Free CRACK Download
Apowersoft Screen Recorder Pro Free CRACK Downloadsoftcover72
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Apowersoft Screen Recorder Pro CRACK is a handy application developed for Windows OS which will let you record all of their activities on your PC. You can also take screenshots easily. This easy to use screen recording application has got an intuitive interface which will let you setup keen parameters
Daniels_Matthias_MB_PB1_2025_02_VersionNumber1
Daniels_Matthias_MB_PB1_2025_02_VersionNumber1danielsmatthias102
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University's presentation for personal branding class, to be developed further in the future.HIRE THE MOST EXPERIENCE BTC SCAM RECOVERY SERVICE- CONTACT SALVAGE ASSET REC...
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Top 10 Web Development 弌ompanies in DubaiTopCSSGallery
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Dubai is a hub of innovation, and businesses need cutting-edge websites to thrive in this competitive market. A reliable web development company can help build responsive, high-performing websites tailored to your needs.
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The-Leadership-Compass-Navigating-the-Path-to-Success.pptxJasmeet Warraich
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Unlock the potential within your corporate team with our carefully curated collection of motivational quotes designed specifically for managers and leaders. This PowerPoint presentation is a treasure trove of inspiration, offering timeless wisdom and powerful insights from renowned thought leaders, entrepreneurs, and visionaries. Each quote is crafted to ignite the drive, resilience, and visionary thinking essential for steering teams towards success. Perfect for team meetings, leadership training, and personal growth, this presentation is your go-to resource for fostering a culture of motivation and excellence.
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The corporate profile of a company called Data Specialist 
RECOVERING LOST BITCOIN: MY EXPERIENCE/TECH CYBER FORCE RECOVERY
RECOVERING LOST BITCOIN: MY EXPERIENCE/TECH CYBER FORCE RECOVERYmonikaguttmacher
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Weddings are supposed to be magical, but the months leading up to mine were anything but. Already, wedding planning was a high-stress, sleep-deprived whirlwind: endless details to manage, from venue deposits and guest lists to dress fittings and vendor contracts. But nothing-and I mean, nothing-compared to the panic that washed over me when I realized that somehow, I had lost access to my Bitcoin wallet-with $600,000 inside. It happened in the worst possible way. In between juggling my to-do lists and trying to keep my sanity intact, I lost my seed phrase. I went through my apartment like a tornado, flipping through notebooks, checking every email, every file-nothing. I sat there in stunned silence, heart pounding, trying to process the fact that my entire savings, my security, and my financial future might have just vanished.
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Creating an Effective Content Marketing StrategyAceOneMaster
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Creating an effective content marketing strategy begins with understanding your target audience and their needs. Start by defining clear goals, whether its brand awareness, lead generation, or customer engagement. Conduct thorough research to identify relevant topics, keywords, and platforms where your audience is most active. Develop a content calendar to ensure consistency and align your content with different stages of the buyers journey. Focus on creating high-quality, valuable, and shareable content that resonates with your audience, whether its blogs, videos, infographics, or social media posts. Finally, measure performance using analytics tools to refine your strategy and optimize results over time. Visit aceonetechnologies.com for more details2025 CEO Impact Index: Business Transformation Drives Executive Impact
2025 CEO Impact Index: Business Transformation Drives Executive ImpactGolin
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In summary, the traditional playbook for CEO communications has been completely rewritten. While CEOs once balanced business performance with social purpose and personal branding, today's leaders must focus primarily on articulating their business transformation story. Golin's 2025 CEO Impact Index reveals that the most influential CEOs are those who can effectively communicate their transformation vision while navigating complex regulatory environments and combating misinformation.Securiport Gambia - Border Solutions Security Group
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Securiport油Gambia is a civil aviation and intelligent immigration solutions provider founded in 2001. The company was created to address security needs unique to todays age of advanced technology and security threats. 
Smart Logistics Integrating Freight, Trucking & Warehousing Prospect Logis...
Smart Logistics Integrating Freight, Trucking & Warehousing Prospect Logis...prospectsingapore
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Businesses must optimize their supply chain to remain competitive. Seamlessly integrating freight forwarding, trucking, and warehousing services can significantly improve efficiency, reduce costs, and enhance customer satisfaction. A well-coordinated logistics strategy is essential for businesses dealing with large shipments, furniture storage, and distribution operations.
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Freight Forwarding: The First Step in Logistics Optimization Freight forwarding is the backbone of global supply chains. It involves managing the transportation of goods across international borders using various modes, including air, sea, and land. A logistics service provider specializing in freight forwarding plays a crucial role in:
Customs Clearance: Handling documentation and compliance requirements to ensure smooth international trade.
Carrier Selection: Choosing the most cost-effective and reliable transportation options.
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Trucking: Bridging the Gap Between Freight and Warehousing
Once goods arrive at ports or distribution centers, trucking services become essential for last-mile delivery. Efficient trucking operations ensure timely deliveries and minimize disruptions. Key strategies for optimizing trucking include:
Fleet Management: Using GPS tracking and route optimization software to reduce delays and fuel consumption.
Load Optimization: Maximizing truck capacity to lower transportation costs per unit.
Timely Scheduling: Coordinating trucMaksym Bilychenko: Empowering IT Products with AI: Opportunities and Pitfalls...
Maksym Bilychenko: Empowering IT Products with AI: Opportunities and Pitfalls...Lviv Startup Club
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Maksym Bilychenko: Empowering IT Products with AI: Opportunities and Pitfalls (UA)
Kyiv AI & BigData Day 2025
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Ross Chayka: AI in Business: Quo Vadis? (UA)Lviv Startup Club
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Ross Chayka: AI in Business: Quo Vadis? (UA)
Kyiv AI & BigData Day 2025
Website https://aiconf.com.ua/kyiv
Youtube https://www.youtube.com/startuplviv
FB https://www.facebook.com/aiconf
Wondershare Dr. Fone 13.5.5 Crack + License Key [Latest] Donwload![Wondershare Dr. Fone 13.5.5 Crack + License Key [Latest] Donwload](https://cdn.slidesharecdn.com/ss_thumbnails/lecture78-250227155159-2bd72cdc-thumbnail.jpg?width=560&fit=bounds)
Wondershare Dr. Fone 13.5.5 Crack + License Key [Latest] Donwloadborikhni
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Wondershare Dr. Fone Toolkit Crack is professional software that is used to recover and back up the record. It also provides a complete recovery solution for Android and smartphones. By using this software you can recover your text messages and contacts and retrieve your photos, Audio, Videos, and personal documents. Furthermore, Wondershare Dr. Fone Crack can perform deleting a file, restore factory settings, root the device, and ROM flashing operations. Wondershare Dr. Fone gives a convenient way to restore your deleted documents. it is easy to use and quick for recovering data from any device.Robotics & Coding: Unlocking Innovation and Future Technology
Robotics & Coding: Unlocking Innovation and Future Technologyaeroboticsmarketing0
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Explore the exciting world of robotics and coding, where innovation meets technology. Learn how programming and automation drive advancements in AI, engineering, and everyday applications. From beginners to experts, dive into hands-on projects, STEM education, and career opportunities in this ever-evolving field. Unlock the future by mastering robotics and coding today! https://aeroboticsglobal.com/
UKTI Building Relationships in the Middle East
- 1. Building Relationships in the Middle East
- 2. What do I know?
- 3. Cultural Awareness Islam - National Cultures Politics Communication Building Relationships
- 7. Hierarchy
- 11. How do I build a relationship?
- 12. Patience
- 13. Get Personal
- 14. Get Physical?
- 15. Wasta
- 16. Keep faces the same
- 17. Gender
- 18. Where are you working?
- 19. Status
- 20. Its not easy
- 23. Where is ME? Who am I? Cultural awareness spans many areas relationship for me is #1 priority when working with ME as its hardest to break Why relationship driven culture? Theory. Who is more important than what Seeing it in practice honour, communication (indirect, polite, no/yes, inshaallah, mixing biz + personal, shisha, paying food, How to build/what to do patience, give 100% to small talk (its doing you good), get personal, frequent contact, wasta, remember if ppl change you need to start again, Gender considerations remember attitudes to women vary from state to state, Prophets wife worked, in Gulf women achieve status through nationality and profession, in places like Saudi you need a mahram (see if you have local contacts), reality is also that it can be tough Working virtually