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USER EXPERIENCE
& UX PROCESS
2014.7.4
CX Team
Contents
USER EXPERIENCE
Definition (value)
UI & UX
Value & Context
!
UX Process
UCD
GDD
Lean UX
Agile UX
!
Summary
USER EXPERIENCE
UX
‘Person’s Perceptions and responses
that result from the use or anticipated use
of a product, system or service’
http://en.wikipedia.org/wiki/User_experience
‘어떤 시스템, 제품, 서비스를 ì´ìš©í•˜ë©´ì„œ !
ëŠë¼ê³  ìƒê°í•˜ê²Œ ë˜ëŠ” ì´ì²´ì  경험’
â€˜ì‚¬ëžŒë“¤ì´ ì»´í“¨í„°ì™€ ìƒí˜¸ìž‘ìš© 하면서
사람들 ì†ì— 축ì í•˜ê²Œ ë˜ëŠ”
모든 지ì‹ê³¼ 기억과 ê°ì •â€™
â€˜ì‚¬ëžŒë“¤ì´ ì»´í“¨í„°ì™€ ìƒí˜¸ìž‘ìš© 하면서
사람들 ì†ì— 축ì í•˜ê²Œ ë˜ëŠ”
모든 지ì‹ê³¼ 기억과 ê°ì •â€™
‘Person’s Perceptions and responses that
result from the use or anticipated use
of a product, system or service’
‘어떤 시스템, 제품, 서비스를 ì´ìš©í•˜ë©´ì„œ !
ëŠë¼ê³  ìƒê°í•˜ê²Œ ë˜ëŠ” ì´ì²´ì  경험’
â€˜ì‚¬ëžŒë“¤ì´ ì»´í“¨í„°ì™€ ìƒí˜¸ìž‘ìš© 하면서
사람들 ì†ì— 축ì í•˜ê²Œ ë˜ëŠ”
모든 지ì‹ê³¼ 기억과 ê°ì •â€™
‘Person’s Perceptions and responses that
result from the use or anticipated use
of a product, system or service’
‘어떤 시스템, 제품, 서비스를 ì´ìš©í•˜ë©´ì„œ !
ëŠë¼ê³  ìƒê°í•˜ê²Œ ë˜ëŠ” ì´ì²´ì  경험’
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
ê°ì •ì§€ì‹
ì¸ì§€
기억
ë°˜ì‘
±«³Ýµç”
모든 것?
http://www.quora.com/User-Experience/Whats-the-difference-between-UI-and-UX-design
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
±«³Ýµç”
ë””ìžì¸ í•™ë¬¸ì˜ ì¤‘ì‹¬
±«³Ý≠U±õ
UI
UX
UX UI
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
http://www.usability.gov/what-and-why/user-experience.html
VALUE
VALUE
±«³Ýµç” 를
ì´í•´í•˜ëŠ” 것
VALUE
UI는 를
구현하기 위한 ë„구
VALUE
VALUE
VALUE
http://userexperience.tistory.com/164
±«±õ≠U³Ý
Good UI
≠ Good UX?
http://naridy.egloos.com/4804522
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
Good UI
≠ Good UX
CONTEXT
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
http://youtu.be/8ZohB3q7rJo
±«³Ýµç”
±«³Ýµç”
Good UI
≠ Good UX
VALUE
±«³Ý≠U±õ
ë””ìžì¸í•™ë¬¸ì˜ 중심
CONTEXT
UXë””ìžì¸ì´ëž€ 제품/서비스ì˜
가치를 ì´í•´í•˜ì—¬ 사용ìžë¥¼ 위한
맥ë½ì„ 고려한 ê²½í—˜ì„ ì¤„ 수 있어야 함
UX PROCESS
UCD
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
GDD
Goal
Need, Task
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
LEAN
LEAN
v. 기대다
n. 성향, 살코기
핵심
UX, UX Design, UX Process (@Daum/2014)
AGILE
a. 민첩한, 기민한 빠른
UX, UX Design, UX Process (@Daum/2014)
UX, UX Design, UX Process (@Daum/2014)
LEAN
+AGILE
Lean UX Guide
Lean UX & Agile
http://www.andersramsay.com/agile-ux-vs-lean-ux/
http://www.andersramsay.com/agile-ux-vs-lean-ux/
http://www.andersramsay.com/agile-ux-vs-lean-ux/
SUMMARY
±«³Ýµç”
1
±«³Ý≠U±õ
ë””ìžì¸í•™ë¬¸ì˜ 중심
VALUE
Good UI ≠ Good UX
CONTEXT
1
UXë””ìžì¸ì´ëž€ 제품/서비스ì˜
가치를 ì´í•´í•˜ì—¬ 사용ìžë¥¼ 위한
맥ë½ì„ 고려한 ê²½í—˜ì„ ì¤„ 수 있어야 함
2
사용ìž
핵심
빠른
Mobile UX Process
ê¸°ì¡´ì˜ PC UX Process 보다 ë” ë¹ ë¥´ê³  기민한 움ì§ìž„ì´ í•„ìš”
ê²€ì¦
ì•„ì´ë””ì–´
프로토
타ì´í•‘
설계/
개발
ê²€ì¦
개선
2
ê°ì‚¬Çê©ë‹ˆë‹¤
질문
@pentaxzs
heisk@daumcorp.com

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UX, UX Design, UX Process (@Daum/2014)