UserExperienceStrategy (1)
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The document discusses user experience guidelines for SPARQL Server. It defines underlying principles like the five panes of user experience and perceptions that influence customer choices. It also outlines strategies for SPARQL Server, focusing on financial cost, consistency, performance, and managing expectations. The document evaluates the data loader feature against these principles, finding it does not meet most criteria and has issues with performance, clarity during loading, and lack of controls. Areas for improvement are identified.
![Strategies油by油Product油Feature油
油
For油each油major油product油feature,油it油is油possible油to油apply油a油interaction油guidelines油checklist油to油the油feature,油identifying油
which油criteria油are油currently油met,油or油not油met.油From油that,油it油may油be油easier油to油identify油which油issues油or油weaknesses油
of油a油given油feature油should油be油addressed油next.油Additionally,油it油could油also油identify油which油features油are油more油or油less油
prone油to油causing油perception油problems油than油others,油thus油aiding油in油task油prioritization.油
油
油
油
油
Product油Feature油
Data油Loader油
油
Evaluation油Date油
December油4,油2014油
油
Description油
It油is油a油custom油tool,油built油into油SPARQL油Server,油that油accepts油a油file油containing油triples油within油a油Load油
Query油Statement.油Once油that油process油has油begun,油it油ingests油the油data油into油memory,油converts油the油data油
into油our油proprietary油data油algebra,油undergoes油a油sorting油and油hashing油algorithm,油and油commits油the油
processed油data油to油the油filesystem.油
油
User油Experience油Points油(bold油indicates油the油condition油is油met)油
Clear油action油statuses油
Technical油clarity油
Clear油controls油and油escape油routes油
Consistency油
Tenability油
Error油prevention油
Recognition油vs油Recall油
Ease油of油use油
Aesthetics油
Error油recognition油and油recovery油
Help油and油documentation油
Score:油2/11油
Strategic油Requirements油Issues油
Performance:油Due油to油loader油algorithm油limitations,油it油is油currently油not油possible油to油load油enough油data油to油
reach油our油maximum油query油potential.油As油a油result,油users油are油unable油to油perform油tests油to油validate油that油
our油query油performance油can油meet油the油limits油that油we油claim.油
油
Technical油Clarity,油Clear油Action油Statuses,油Clear油Controls油and油Escape油Routes:油when油a油load油is油
initiated,油the油loader油goes油into油a油loading油state油that油is油indicated油by油a油the油absence油of油the油prompt油
character油>.油As油a油result,油for油loads油greater油than油1油minute,油it油is油very油unclear油if油any油progress油is油being油
made,油and油whether油or油not油that油load油command油will油proceed油and油succeed.油During油that油loading油state,油
the油only油way油to油stop油a油load油is油to油kill油the油database油process油altogether,油which油puts油the油database油at油risk油
of油losing油any油previously油built油universe油data.油
油
[Each油unfulfilled油point油would油be油explained]油
油
4油](https://image.slidesharecdn.com/5bdb8c30-46be-4992-80b4-7bbdfcc78d3a-150622185718-lva1-app6892/85/UserExperienceStrategy-1-4-320.jpg)
UserExperienceStrategy (1)
- 1. User油Experience油 Definitions,油Guidelines,油Evaluation油Criteria油 油 油 油 油 油 Overview油 In油order油to油ensure油that油developers,油researchers,油evaluators,油and油businesses油can油interact油with油SPARQL油Server油 in油a油predictable油and油positive油way,油a油broad油user油experience油strategy油must油be油adopted油that油permeates油throughout油 both油our油design,油and油implementation油phases油of油the油product油lifecycle.油In油order油to油make油a油cohesive油strategy,油three油 aspects油of油our油user油experience油guidelines油must油be油set.油First,油the油underlying油principles油of油user油experience油will油be油 defined.油Second,油a油set油of油product足specific油guidelines油must油be油created油that油reflects油those油principles.油Third,油for油 each油major油feature油of油our油product油set,油we油will油set油specific油technical油goals油that油reflects油those油product油feature油 guidelines.油Finally,油by油applying油our油user油experience油plans油both油in油the油design油and油implementation油stages,油we油will油 ensure油that油our油products油will油be油met油with油the油highest油possible油outcomes油and油satisfaction.油 油 油 油 油 油 油 油 油 油 油 油 Topics油Covered油 1. Underlying油Principles油of油User油Experience油 a. The油Five油Panes油of油User油Experience油 b. The油Perceptions油of油User油Experience油 c. Understanding油the油User:油How油and油Why油Customers油Choose油a油Database油 2. SPARQL油Server油User油Experience油Strategies油/油Requirements油 a. Overview油 3. Strategies油by油Product油Feature油 a. Overview油 b. Example油 油 油 1油
- 2. Underlying油Principles油of油User油Experience油 油 Our油Point油of油View油 The油following油panes油represent油the油varying油categories油of油responsibility油within油a油product.油Each油pane油is油dependent油 on油the油panes油beneath油it.油The油further油down油the油list,油the油more油abstract油the油responsibilities油are.油 1. Surface:油the油actual油user油interface油 2. Skeleton:油the油arrangement油of油things油so油theyre油optimally油efficient油 3. Structure:油the油informational油organization油or油control油flow油 4. Scope:油the油pieces油and油features油required油to油achieve油those油business油goals油 5. Strategy:油the油business油goals油that油the油finished油product油is油trying油to油achieve油 油 Customers油Point油of油View油 All油businesses油have油problems油they油want油to油solve,油and油as油long油as油we油understand油what油users油want油and油dont油 want油from油us油is油key油to油being油the油technology油they油choose.油In油the油context油of油SPARQL油Server,油users油of油our油product油 may油be油concerned油with油the油following油big油picture油criteria:油 Financial油Cost:油how油much油will油this油cost油us油to油buy油a油full油solution油stack?油what油would油be油the油 development油cost油to油do油it油ourselves?油 Time油Cost:油will油a油full油solutions油stack油solve油our油specific油needs?油how油long油to油build油a油custom油solution?油 Ease油of油Use:油which油product油will油do油what油we油need油with油the油least油amount油of油difficulty?油 Performance:油does油this油really油perform油at油the油scale油we油need油to油solve油our油problems?油Can油it油compute油 quickly油enough油to油solve油my油problem?油 Stability:油will油this油technology油cause油me油time油and油financial油loss油due油to油loss油of油data,油loss油of油 performance,油or油other油problems油with油the油product?油 Technology:油is油this油really油the油right油technology油solution油for油our油problem?油does油this油technology油really油 solve油the油problems油it油claims油to?油 Innovation:油is油this油technology油improving,油innovating,油and油expanding油such油that油it油will油still油be油the油right油 choice油a油year油from油now?油 油 Point油of油Interaction油 Managing油a油users油perception油of油our油product油is油incredibly油important.油Even油if油a油technology油or油a油product油is油 perfectly油reliable油and油functional,油if油there油are油lackluster油interactions油between油the油product油and油the油user,油the油 perception油of油the油product油can油end油up油being油that油the油product油is油flawed.油The油following油characteristics油will油define油 the油interaction油guidelines油that油shape油the油perceptions油of油the油product:油 1. Clear油action油statuses:油your油data油is油currently油in油the油sorting油phase,油and油will油take油3油hours油to油complete油 2. Technical油clarity:油a油non足developer油could油easily油understand油what油is油being油said油 3. Clear油controls油and油escape油routes:油is油it油clear油how油to油perform油or油halt油a油specific油action油 4. Consistency:油attention油to油detail油is油consistent油throughout油the油application油 5. Tenability:油operations油complete油in油a油short油enough油time油frame油that油the油problem油is油still油relevant油 6. Error油prevention:油the油product油design油is油obvious油and油performing油the油wrong油action油by油mistake油is油 unlikely油 7. Recognition油vs油Recall:油a油user油should油not油have油to油remember油previous油steps油in油order油to油proceed油 8. Ease油of油use:油the油product油recognizes油common油use油cases油and油improves油your油workflow油 9. Aesthetics:油design油is油comfortable油and油things油that油are油irrelevant油to油the油user油are油not油presented油 10. Error油recognition油and油recovery:油when油errors油occur,油give油clear油information油and油a油path油to油success油 11. Help油and油documentation:油explain油how油to油use油our油product油when油intuitive油design油fails油 油 2油
- 3. 油 SPARQL油Server油User油Experience油Strategies油 油 The油following油are油a油generalized油set油of油positions油that油incorporates油the油principles油of油a油good油user油experience,油 broken油down油into油major油categories.油 Financial油&油Development油Cost:油油 There油should油not油be油technical油requirements油that油create油an油unreasonable油cost油requirement油 The油product油should油be油built油with油use油cases油in油mind,油minimizing油the油need油to油perform油difficult油and油 redundant油tasks油repeatedly油 We油should油be油weary油of油technical油designs油that油could油dramatically油slow油the油progress油of油the油 products油maturation油 The油product油should油be油stable余油the油user油shouldnt油have油to油waste油time油dealing油with油our油product油 Consistency:油 The油product油should油be油reliable油and油stable油enough油to油yield油consistent油quality油 The油product油should油not油going油to油be油the油reason油why油their油application油doesnt油work油 The油product油should油be油stable余油the油user油shouldnt油have油to油waste油time油dealing油with油our油 product油 Performance:油 The油capabilities油of油loading油and油querying油should油be油in油sync油with油each油other油 The油entire油process油of油loading油data油should油happen油in油a油reasonable油amount油of油time油 Optimizations油and油performance油that油we油promise油should油always油be油true油 Expectation:油 The油product油should油make油a油strong油effort油to油consistently油and油clearly油communicate油with油the油user油 The油user油should油never油be油able油to油initiate油a油process油in油which油there油are油not油clear油indicators油of油the油 outcome,油good油or油bad油 油 油 油 When油designing油product油features油or油assessing油the油current油state油of油a油feature,油it油is油strongly油recommended油that油 these油types油of油positions油are油tested油against油the油feature油足足油doing油so油may油identify油aspects油of油the油feature油that油may油 have油unintended油consequences油to油the油user油and油the油over油products油business油goals.油 油 油 3油
- 4. Strategies油by油Product油Feature油 油 For油each油major油product油feature,油it油is油possible油to油apply油a油interaction油guidelines油checklist油to油the油feature,油identifying油 which油criteria油are油currently油met,油or油not油met.油From油that,油it油may油be油easier油to油identify油which油issues油or油weaknesses油 of油a油given油feature油should油be油addressed油next.油Additionally,油it油could油also油identify油which油features油are油more油or油less油 prone油to油causing油perception油problems油than油others,油thus油aiding油in油task油prioritization.油 油 油 油 油 Product油Feature油 Data油Loader油 油 Evaluation油Date油 December油4,油2014油 油 Description油 It油is油a油custom油tool,油built油into油SPARQL油Server,油that油accepts油a油file油containing油triples油within油a油Load油 Query油Statement.油Once油that油process油has油begun,油it油ingests油the油data油into油memory,油converts油the油data油 into油our油proprietary油data油algebra,油undergoes油a油sorting油and油hashing油algorithm,油and油commits油the油 processed油data油to油the油filesystem.油 油 User油Experience油Points油(bold油indicates油the油condition油is油met)油 Clear油action油statuses油 Technical油clarity油 Clear油controls油and油escape油routes油 Consistency油 Tenability油 Error油prevention油 Recognition油vs油Recall油 Ease油of油use油 Aesthetics油 Error油recognition油and油recovery油 Help油and油documentation油 Score:油2/11油 Strategic油Requirements油Issues油 Performance:油Due油to油loader油algorithm油limitations,油it油is油currently油not油possible油to油load油enough油data油to油 reach油our油maximum油query油potential.油As油a油result,油users油are油unable油to油perform油tests油to油validate油that油 our油query油performance油can油meet油the油limits油that油we油claim.油 油 Technical油Clarity,油Clear油Action油Statuses,油Clear油Controls油and油Escape油Routes:油when油a油load油is油 initiated,油the油loader油goes油into油a油loading油state油that油is油indicated油by油a油the油absence油of油the油prompt油 character油>.油As油a油result,油for油loads油greater油than油1油minute,油it油is油very油unclear油if油any油progress油is油being油 made,油and油whether油or油not油that油load油command油will油proceed油and油succeed.油During油that油loading油state,油 the油only油way油to油stop油a油load油is油to油kill油the油database油process油altogether,油which油puts油the油database油at油risk油 of油losing油any油previously油built油universe油data.油 油 [Each油unfulfilled油point油would油be油explained]油 油 4油