Van Stone.Michael.Final.Resume.1
- 1. MICHAEL J. VAN STONE Columbia, MO 65203 www.linkedin.com/in/mikevanstone65203 vanstone65203@gmail.com 618.521.3575 IT DELIVERY PROJECT EXECUTIVE Manage complex infrastructure programs and projects to achieve business objectives successfully. Lead large, high performing teams capable of delivering extended duration, multi-million dollar projects on-time and within budget with Fortune 500 companies. Recognized leader for conducting program office assessments, defining governance frameworks, and implementing best demonstrated PMO practices. Specialize in infrastructure, data center transformations / migrations, high availability and disaster recovery. Adapt easily to priorities with multi-tasking expertise and provide strong written / verbal communication and leadership skills. Areas of Expertise: Program Management | Audit Readiness | Security Compliance Vender / SLA / Cost Management | Change and Issue Management Team Building | Technology Strategy | High Availability Management MANAGED TECHNICAL SKILLS Platforms: zOS, Windows, Linux, UNIX, AIX, VMWare, iOS, SAN, NAS, HPUX, MAC OS, Solaris, SuSE Applications: SharePoint, Exchange, BES, GOOD, SAP, ServiceNow, Maximo, ISM, Remedy Databases: MS SQL, MySql, Oracle, Oracle RAC, DB2, Sybase, Informix Tools / Middleware: Tivoli, Active Directory, LDAP, WebLogic, WebSphere, Apache, JBoss, Tomcat, MQ Series, PHP, Nagios, Cacti, Snort, Subversion Other: Disaster Recovery, Service Desk, Deskside Support, Datacenter Management, PCI, SOX Audit PROFESSIONAL EXPERIENCE IBM, Endicott, NY 1999 2016 Delivery Project Executive 2005 2016
- 2. Managed IT infrastructure and mid-tier distributed computing services, including Operating System Server Management, Mainframe, Backup and Recovery, Helpdesk, Network, e-Mail / Groupware, Mobile Computing, Application Management Services, Operations, and IT Compliance. Supervised team of over 300 as well as multiple subcontractor vendors. Ensured service level agreements were met while managing costs. Managed up to $10M annual budget. Migrated 600 servers to IBM SoftLayer cloud technology for large travel company, reducing infrastructure expenses by 30%. Consolidated 2K servers from 4 datacenters to 2 datacenters, saving customer $1M per year for large hotel company. Led complex technology upgrades and operations improvements, strengthening client retention and ensuring audit readiness. Maintained metrics-intensive, results-oriented approach to establishing and running outsourcing projects in globally collaborative environments.
- 3. MICHAEL J. VAN STONE vanstone65203@gmail.com PAGE TWO IBM (Continued) Ran disaster recovery tests for 4 Fortune 500 companies, ensuring SOX compliance and minimizing potential impacts to business. Implemented IPSoft monitoring and automation, cutting reoccurring major incidents by 40% while saving 20% in labor. Increased revenue over $100M by architecting multiple full scope outsourcing contracts from RFP to signature and ensuring strategic direction and feasibility. Oversaw stand-up of an ITIL compliant Service Desk, increasing customer satisfaction and rates of Close on First Contact. Maintained 99.999% availability for Transportation Support System of large cargo train company, ensuring minimum of technology related train delays. Managed technology refresh of infrastructure of a top 300 visited daily website, allowing PCI and SOX compliance while minimizing downtime. Set up infrastructure for EMEA website of a large rental car company with IBM Cloud technology, achieving increased revenue for IBM with decreased costs for customer. Oversaw stand-up of Amazon AWS environment, allowing more agile computing while providing cost savings to customer. ADDITIONAL RELEVANT EXPERIENCE IBM, Endicott, NY IT Architect New Account Architect Architected all technical solutions for new outsourcing contracts. Decided between different VPN options, provided IBM tool deployment to new employee workstations, and documented and conducted new employee training on IBM tool set and IBM processes / procedures. Deskside Support Responded to all service requests and incidents in End User space. Created images for ease of new deployments. Worked with all layers of management to ensure highest level of technology driven productivity. UNIX System Administrator Managed 1.5K HPUX workstations for engineering department of large military aircraft manufacturer. EDUCATION
- 4. Computer Science, University of Missouri-Columbia, Columbia, MO AWARDS 5 BRAVO Awards for Service Delivery Excellence Intellectual Capital Reuse Award for reusing IBM IC, resulting in $100K reduction in expenses IBM Stock Options for Customer Service Distinction COMMUNITY SERVICE Board of Directors for Rainbow Caf辿 in Carbondale, IL Volunteered for St. Francis Care in Murphysboro, IL