WFN December 2015
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This document is a newsletter from WFP that includes the following: 1) An announcement of a 贈75 Amazon voucher word search competition along with a donation to charity for each entry. 2) A summary of new maintenance package options being offered in 2016, including monthly payment plans. 3) An introduction of Daisy Richardson, an apprentice at WFP, and her responses to interview questions.
WFN December 2015
- 1. ANOTHERCOMPETITIONTO WIN 贈75AMAZONVOUCHERS! WIRE FREE NEWS Christmas Edition 12 December 2015 Learning from Kriss... Listening to Kriss Akabusi tell the story of how Great Britain previously lost to the Americans, and decided to change the way they did things in order to win 4 x 400 metres race during the 1992 Olympics in Tokyo, resonates with WFP. After listening to our customers issues and concerns, next year, as well as our classic contract, well be offering more options to improve your cover. youtu.be/y67YhdpEDvk On a self indulgent note we were 12 years old in November, so we celebrated with a small cake in a typically low-key way, then back to work Thank you to those that sent congratulations! New for 2016 We will be launching new maintenance choices for 2016 and are in the final stages of formulating what is included within each package. See the Top Tips page for more info. Call us on: 01277 724779 www.w-fp.co.uk Complete our Christmas word search overleaf for the chance to win a 贈75 AMAZON VOUCHER! We will also donate贈3.00 to yourselected charity forEVERY ENTRYwe receiveper customer.
- 2. Call us on: 01277 724779 www.w-fp.co.uk WIRE FREE NEWS Your name: .................................................................................................................... Your email: .................................................................................................................... Your telephone number: ............................................................................................... Please tick which charity you would like us to donate 贈3.00 to: I I I 1 2 3 4 5 6 7 8 9 10 C O N C G S M A SR R OE N V I R O N M E N TT N U OE D C R K W A S A Y D S H A R D T E R U S T C K Last monthscrossword answers: ANGEL BLANKETS CHESTNUTS FAMILY HOPE PRESENT ROASTING SLEIGH WHITE BAUBLES BRUSSELS CHRISTMAS FIRE JINGLE RED RUDOLF TINSEL BELLS CELESTIAL DECORATION FRAGRANCE LOVE REINDEER SLEDGE TRADITIONAL Word Search Competition Give it a crack and send it in. Even if you dont win, well donate 贈3 to your chosen charity for Christmas. The first correct, completed word search in our hands will receive a 贈75 AMAZON GIFT CERTIFICATE! QUICK, GET SEARCHING! Either send us your copy, scan it or take a photo on your mobile and email it to us at feedback@w-fp.co.uk. Please fill in the required details below, and tick your choice of charity - either The Js Hospice, Cardiomyopathy UK or Marie Curie and well give them 贈3.00 FOR EVERY ENTRY RECEIVED. Competition closes 20/12/2015.
- 3. You can help by letting us know what you like or dont like too - we really are listening, just email us: feedback@w-fp.co.uk or complete our feedback form online: www.w-fp.co.uk/contacts @WORK Daisy Richardson is our apprentice service desk operator and Christmas fanatic, therefore it seemed only right to introduce her to you in the Christmas edition of the WFN. Daisy has been innovating and improving our processes as part of her apprenticeship, as well as supporting the service desk team, speaking to our lovely customers, arranging bookings and call-outs. Last month, Julie from Bartech reported that Daisys excellent communication is a good reflection of WFP, starting as she intends to go on. Q1. If you were stuck on a desert island and could only bring three things with you what would they be? A hammock, my phone and a box of everlasting ice. Q2. If you could have a superpower what would it be and why? Christmas Girl because I loooooove Christmas sooooo much! Q3. If there were a movie about your life, who would play you and why? It would be a Disney film and I would be The Little Mermaid. Q4. What was the last gift you gave? I gave a mug with a picture of me on to a friend that was going to university (which was nice!). Q5. Who do you follow on Twitter and why? I have a twitter account but dont use it! WFPs culture: As a business we believe in doing things properly; for our customers and also for our colleagues. We really want all our people to be happy in what they do. To support this, we promote continual, individual, development and promote honest debate on how to improve our services to our customers.
- 4. Top Tips - Cut out & keep guide: New Maintenance Packages for 2016... When renewing your maintenance contract we will be offering you more choice than ever before including monthly payment plans on selected maintenance packages. The WFP referral program: Simply refer a friend to WFP and you will BOTH receive a 贈25 Amazon gift certificate* Visit www.w-fp.co.uk/referral for more details and full T&Cs: Call us on: 01277 724779 www.w-fp.co.uk Like us on Facebook @wfptweets * T&Cs apply Cover Basic Basic Plus+ Premium Premium Plus+ Which means that Benefit from cover for the minimum level of support to comply with the legal requirements at an affordable monthly subscription. Easy budgeting for your call-outs. Audibility test on fire alarms. Risk assessment on intruder alarms. Operational requirements review for CCTV. You can budget your call-outs and include your legally required fire risk assessment. Totally worry free maintenance and support at a fixed monthly subscription. Description Statutory maintenance of fire and security systems. In addition to Basic, Basic Plus+ includes four1 call-outs, audibility test and full system review. In addition to Basic Plus+, Premium includes double call-out allowance2 and annual fire risk assessment. In addition to Premium; Premium Plus+ includes all call-outs and parts3 Packs Call-out Pack 1 Call-out Pack 2 Fire Safety Pack Description Four call-outs Eight call-outs Fire Risk Assessment and Warden training pack, including fire extinguisher training. 1 Basic Plus+ cover includes up to one call-out per three months within normal working hours. 2 Premium cover includes up to two call-outs per three months within normal working hours. 3 Premium Plus+ cover includes all call-outs at any time and all parts after a dilapidation report visit which will report on any parts that would be excluded from the cover. The report will be completed within 30 days of the first visit of the maintenance contract. Full details of the terms can be found on our quotation. Some disciplines of maintenance are limited such as sprinklers, dry risers, hydrants and hose reels. Call-outs are based upon a visit to site and one hour on site. Which means that Helping you plan for call-outs, this handy pack can help keep control of your budgets. You can plan your budgets for the year. Meets your legal requirement for a fire risk assessment and provides the training for your staff and management. Four Call PACK Eight Call PACK Eight Call PACK Fire Safety PACK Four Call PACK Eight Call PACK Fire Safety PACK Four CallFour Call Four Call PACK Eight Call PACK F Eight Call PACK Fire Safety PACK Four Call PACK Eight Call PACK Fire Safety PACK Eight CallEight Call Four Call PACK Eight Call PACK Fir Eight Call PACK Fire Safety PACK Four Call PACK Eight Call PACK Fire Safety PACK Fire SafetyFire Safety